Ratings based on 87 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by chris from Bulgaria
staff nice but disappointing stayPosted Feb 9, 2017 on Hotels
staff at check in very nice But i booked a queen size bed and ended up with two singles me and my fiancee had to push them together was very uncomfortable, i think the cleaner must of missed cleaning the balcony because was lots of rubbish left on the balcony empty alcohol bottles and a bag of rotting food . the staff were nice but i cannot leave a better review because of these disappointments . would of booked two single beds if i wanted two single beds spent the night falling in the hole where the beds kept separating
by A verified traveler
Clean and welcoming hotel, enjoyable stay.Posted Dec 6, 2016 on Hotels
Warm and comfortable hotel with friendly English speaking staff. Within walkable distance of the city centre, but there is a nearby tram line. Would have preferred more clarity on the restaurant situation, such as menus in the room, and I was also quoted two different prices for breakfast. However, these were minor things and the stay overall exceeded my expectations.
for Everyoneby A verified traveler
Value for moneyPosted Nov 5, 2016
Very helpfull stuff, comfort stay for long term. Good location. Strongly recommended. I was a pleasure staying there.
Posted Aug 14, 2016 on Hotels
for Everyoneby A verified traveler from London
Nice hotel, good locationPosted Jul 4, 2016
Location: cafes, mall, transport
The hotel was nice. The manager and the staff of the hotel are very helpful and nice.
for Everyoneby A verified traveler from Montréal Canada
Nice hotel close to metroPosted Apr 10, 2016
Hotel rooms are really too small. Location is near to metro and inside the big shopping center.Wi-Fi is OK. My room was really small. They accept us before ckeck in.
for Couplesby Ramona P.
Clean hotelPosted Nov 17, 2015 on Ebookers
Wi stay only few days but I find the hotel very nice clean the food very nice and the staff very friendly
Posted Nov 16, 2015 on Hotels
Hotel in BulgariaPosted Sep 17, 2015 on Orbitz
Very nice lovation, close to public transportation. Few problems with the room - couple of lights were out, 2 out of 3 phones were not working, one of the remote controls was taped with a band aid in the back to hold the batteries in place - the batteries were 6 years old. The remote was not functioning. The door to the balcony was broken - one of the hinges was broken. found couple dead bugs (looked like roaches) on the floor. The bathroom door was hitting the sink when you try to open it completely. No hot water before 3:30AM and after 10AM. One of the receptionists (blond tall lady) was not helpful at all. We had problems with WiFi in the room during the entire stay.
by Elizabeth from Chicago
Posted Sep 1, 2015 on Hotels
Nice place to stay. Clean. Staff was very friendly. free parking. DefinItly will stay there again next time when I visit Sofia