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Hemus Hotel

Star Rating
3 out of 5
Photo gallery

Reviews

3.0 / 5
47 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    National Palace of Culture
    12 min walk
  • Popular Location
    Vasil Levski Stadium
    18 min walk
  • Popular Location
    Tokuda Hospital
    3 min drive
  • Airport
    Sofia (SOF)
    12 min drive

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Book online or call:

1-800-238-0767
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Classic Double Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Business Double Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Business Single Room

    Room Amenities

    • City view
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Classic Single Room

    Room Amenities

    • City view
    • Sleeps 1
    • 1 Twin Bed
    More details

About this area

Sofia

Located in Sofia, Hemus Hotel is in the city center and connected to the convention center. Ivan Vazov National Theatre and National Archaeological Museum are cultural highlights, and some of the area's notable landmarks include National Palace of Culture and Church of St. George. Looking to enjoy an event or a game while in town? See what's happening at Vasil Levski Stadium or Borisova Gradina Park.

Visit our Sofia travel guide

What's nearby

  • Popular Location
    National Palace of Culture - 12 min walk
  • Popular Location
    Vasil Levski Stadium - 18 min walk
  • Popular Location
    Military Medical Academy - 2 min drive
  • Popular Location
    Bulgarian Army Stadium - 3 min drive
  • Popular Location
    Tokuda Hospital - 3 min drive

Getting around

  • Serdika Station - 12 min drive
  • Sofia Central Station - 17 min drive
  • Sofia (SOF) - 16 min drive

About this property

Hemus Hotel

3-star central hotel connected to the convention center in Lozenets
This smoke-free hotel features a casino, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, self parking, and a business center are onsite. All 210 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include sitting areas and room service.
Hemus Hotel offers 210 air-conditioned accommodations with minibars and complimentary toiletries. Accommodations offer separate sitting areas and include desks. LCD televisions come with cable channels.
Bathrooms include shower/tub combinations. This Sofia hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3-star property.
Wireless Internet access is complimentary. Event facilities measuring 5380 square feet (500 square meters) include a conference center. This business-friendly hotel also offers a casino, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.
Hemus Hotel is a smoke-free property.

Policies

Check-in

Check-in between 2 PM - 5:30 AM
Late check-in subject to availability
Express check-in

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 0.88 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: BGN 10 for adults and BGN 10 for children (approximately)
  • Airport shuttle fee: BGN 60.00 per vehicle (one-way)
  • Self parking fee: BGN 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Property is also known as

  • Hemus Hotel
  • Hemus Hotel Sofia
  • Hemus Sofia
  • Hotel Hemus
  • Hemus Hotel Hotel
  • Hemus Hotel Sofia
  • Hemus Hotel Hotel Sofia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: BGN 15.00 per day
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: BGN 10 for adults and BGN 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Bulgarian
  • English
  • French
  • German
  • Italian
  • Russian

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (5380 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower/tub combination

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Separate sitting area
  • Soundproofing
3.0

Guest rating

5 - Excellent
4
4 - Good
11
3 - Okay
16
2 - Mediocre
12
1 - Poor
4
3.2
Cleanliness
3.2
Service and Staff
2.7
Amenities
2.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Looks beautiful from the outside but horrible from the inside. Had to change our room twice due to faulty air condition and finally had to move to a different hotel. Staff were rude and rooms smelling cigarettes.

Stayed 9 nights in Oct 2019

4/5 Good

  • Liked: Property conditions & facilities

Stayed 1 night in Aug 2019

1/5

  • Disliked: Staff & service, room comfort

Not a place I would recommend or stay again

The receptionist on the day of arrival was very rude and it didn't get any better!!! The room stunk, the water leaked from the bathroom sink to the floor and there was a major pluming problem, in that they moved us to another room, it smelled a bit better, but eventually we started having the same problem with the stench coming from the vent in the bathroom floor! Hot water was also a problem, as we had to shower with cold water a few times! This is not a hotel I would go back to, even for one night!!! They have no sense of customer service as we tried to ask them for help on a day trip from Sofia, and they were not any help at all!!!!

Stayed 5 nights in Jul 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 9 nights in Jun 2019

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