Ratings based on 258 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2017
Have stayed here a number of times over the past four years.This hotel is good value and conveniently located for the main train station and metro. The breakfast buffet is great and has a good variety of options.On my most recent visit I also noticed the bed in my room had some decent new firm pillows. A combination of friendly, helpful staff and a comfortable room means I will usually consider staying here when in Sofia.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very nice hotel

Posted Jul 26, 2017
Very clean bathroom though the room itself had a few areas where dust had built up. Staff very competent and extremely helpful.
3 out of 5
by Hilda

Good location.

Posted May 17, 2017 on Hotels
Location is good. Not far from the main bus station and metro station. Staff was friendly and helpful on providing with tourist information. Banks are conveniently located at the end of the street. Room is smaller than expected, but clean. Design of the room could use a face lift with brighter and more cheerful colours. Breakfast was sufficient with basic choices.
5 out of 5
by Graham from North East England

Family holiday

Posted May 17, 2017 on Hotels
Superb
5 out of 5
by Julia

Posted May 12, 2017 on Hotels
Really good hotel in a quiet area but near enough to Vitosha Boulevard and Metro stations. Friendly staff, good size room and a nice balcony. Breakfast was good, enough choice for all tastes. Restaurant food was very good and reasonably priced. All in all, very good
5 out of 5
Recommended
for Everyone
by A verified traveler from birmingham

Ideal location and good value/service

Posted Apr 30, 2017
Just returned yesterday. Lovely stay with good location for centre. Location itself could be described as 'up and coming' but that should not put anyone off, not only does it stand out but this is part of the charm of Sofia. Only a few minutes walk to Lavov Most, which makes for some excellent views and the Metro location which can be taken to the airport with one change. Hotel itself was clean, staff very friendly and overall great value.
5 out of 5
by Nihit

Great hotel , Friendly staff and a good room

Posted Apr 20, 2017 on Hotels
Stayed for 4 nights at this great hotel in Sofia. We booked a standard twin room which was of decent size and had all amenities. Wifi connectivity was really good and fast. Room was cleaned daily. Tea and coffee were restocked everyday . There were a couple of bottles of water on arrival , as Tap water is Sofia is not potable. The reception staff was very helpful. Helped us with maps and travel options and whatever we asked for was provided promptly. The hotel is conveniently located and is a 4 min walk from Lavov most metro station which is one stop away from Sedinka (city centre) and has easy connections to all attractions and the airport.
5 out of 5
by Darren

good place near to the city

Posted Apr 12, 2017 on Hotels
really friendly staff, local to the city centre, local shops nearby. Clean room and modern décor
1 out of 5
by A verified traveler

Complete disaster

Posted Mar 29, 2017 on Hotels
Paid for a deluxe room with sofa bed. NI sofa bed. No bathrobes, no slippers, no mini bar only a fridge. Room smaller than quoted. No city or courtyard view. I had a brick wall. No newspaper only 4 sheets of A4 paper with a couple of articles on it. No sitting area as described, only a chair at the desk. Complete disaster. Area was very rough, graffiti, dirty and noisey.
5 out of 5
by Gary

Great Hotel

Posted Mar 25, 2017 on Hotels
Great hotel with very good staff , food very nice too but the best thing about this place is how helpful and friendly the staff are .