A very noisy hotel with bad receptionists.
Posted Jun 11, 2016
Initially, I was given a smaller room. Two days later I brought that up, they reluctantly acknowledged giving me a smaller room, even though I had my reservations, which clearly showed a much bigger room. They also stated that even if I wanted the bigger room at the beginning, there were no rooms available at the time. Really? What is the RESERVATION for? There was a wedding downstairs that was going on for two days, extremely noisy, there was a person with some issues yelling obscenities for days in the neighboring room with nobody paying attention, some people were running around and screaming during the first night with nobody paying attention. I was not told that there was an underground parking lot, even though I asked, parking was a problem outside. The only reason why I did not give a 1 right away is because the second room was not terrible, pretty clean and the cleaning staff was nice. Otherwise, a really bad experience. I also intended to eat at the restaurant downstairs bit it was not accessible because of that same really loud wedding. I will never stay at that hotel again.