Ratings based on 569 Verified Reviews

3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
A very central location with quick access to the Picadilly and Bakerloo line. Easy to walk to Trafalgar and other sites. Staff is very professional and keep your room tidy. Only recommendation would be for them to restock the shampoo and body wash more frequently.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly and professional staff

Posted Aug 21, 2017
Nice hotel very friendly close to all theatres and shopping. Room clean bed comfortable. Loved the little gift on checkout
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
Good location close to all theatres so easy to walk. Close to good shopping and restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and friendly staff

Posted Jul 21, 2017
2 subway stations within walking distance. lots' of nightlife around it. walkable to china town. great location and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

We stayed for one night... it was being royalty.

Posted Jul 19, 2017
We stayed for one night... it was being royalty. The staff and accommodations were outstanding.
2 out of 5
by A verified traveler from Dallas

Mediocre hotel in good location

Posted Jul 5, 2017
We didnt enjoy this hotel at all. The room was tiny. No drawers at all for clothes. Zero counter space in bathroom. Outlets weren't working. Bad concierge service.
5 out of 5
Recommended
for Everyone
by A verified traveler from windsor

Nice hotel and close to everything

Posted Jun 24, 2017
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5 out of 5
by Roi

This traveler left a rating score only Posted Jun 20, 2017 on Hotels
5 out of 5
by nathalie

Great location near everything .

Posted Jun 17, 2017 on Hotels
Rooms are small but the location is perfect
5 out of 5
by Virginia

Posted Jun 2, 2017 on Hotels
Hotel is in a central location and within walking distance of theatres, many restaurants and visitor attractions around London. The hotel staff are friendly and helpful and smiling!