Front of property - evening/night

Reviews of Grand Hôtel de Solesmes

Grand Hôtel de Solesmes
16 Place Dom Gueranger, Solesmes, Sarthe

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 74 reviews" "
Rating 8 - Good. 18 out of 74 reviews" "
Rating 6 - Okay. 3 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at the Grand Hotel. We stayed at the hotel on our way to catch the ferry from Caen to the UK. The location is very peaceful next to the Solesmes Abbey. The staff were very friendly and helpful and the restaurant was of a high quality. Our superior room had a balcony and air con and was spacious. Our little border terrier, Lola, was made very welcome and we found a lovely walk next to the river behind the Abbey. We will definitely come back.
Response from Géraldine on Oct 2, 2023
Sir,The whole team is delighted to thank you for your rating and the very pleasant comment that accompanies it.Hope to see you again.

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel extremely pleased with reception and restaurant.
Stayed 2 nights in Sep 2023
Response from Géraldine on Oct 2, 2023
Dear madam,Thank you for your kind review.

10/10 Excellent

Yasumasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Dr Anthony D

Stayed 1 night in Jun 2022
Response from La réception on Jun 28, 2022
Monsieur, Nous vous remercions pour votre avis et votre très bonne note. Au plaisir de vous recevoir à nouveau.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was clean and comfortable and the food in the restaurant was exceptional. However the hotel was just too hot. The air conditioning in the restaurant was barly functioning and there was no A.C. in the room - other than an electric fan. Using the booking 'filter' I requested a hotel with A.C in the room.
Stayed 1 night in Jul 2019
Response from Marie on Aug 31, 2019
Dear Sir, We thank you for your comment but we would just like to explain you our possition. You booked via a website a confort room and there is no airconditionning in those rooms. Our restaurant has not airconditionning too, but to please our guests the only solution we had, was to put fans. We are sorry out the hot weather you had during your stay, but it is exeptionnal in our region. Best regards. Marie

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location if you want to stay near the Abbaye de Solesmes
Stayed 2 nights in Oct 2018

10/10 Excellent

Tony, Dover, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, First Excellent hotel
An excellent hotel first rate staff and service. This is a hotel I have always enjoyed staying at. Excellent evening meal with attentive staff. Good breakfastwhich makes for good start to the day.
Stayed 1 night in Jun 2018
Response from marie Jaquet on Aug 12, 2018
Thank you for taking time to answer the reviews and for your nice comments. We are trying to find the best way to do our stairs. We look forward seeing you back in Solesmes

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, picturesque location
A beautiful hotel in a very picturesque town. We arrived quite late and they managed to squeeze us in to the restaurant for an excellent meal (for example there were 19 cheeses to choose from on the cheeseboard). Only issue was that it was a hot night and there is no air con, which would have been nice but not essential as we were able to leave the balcony window open. A lot of attention to detail otherwise.
Stayed 1 night in Jun 2018
Response from marie on Jul 4, 2018
Thank you for your nice comment. About the air contionning, we start having with few rooms already (10 of them have it already) and we will continu next year. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, located just in front of the Solesme abbaye

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

joanna , Jersey

Disliked: Property conditions & facilities, room comfort
disappointing
Rather disappointing no air conditioning in the hotel, which is quite uncomfortable mid summer, and it's noisy with the church bells ringing at night, very basic room considering it was a superior room, need of some upgrades

10/10 Excellent

Cate, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming family run hotel
We thoroughly enjoyed our stay here and found everything so beautifully done. There is a good choice of bedrooms; we enjoyed a drink in the lovely garden and were looking after so well. Dinner was excellent. We will certainly return here.

10/10 Excellent

Charles, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and superb meal
We had a great time at the Grand Hotel. We treated ourselves to dinner in their restaurant and it was an incredible meal, everything was perfect. It was also directly across the street from the Abbaye de Solesmes which was a wonderful visit.

10/10 Excellent

Peter, Macclesfield UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace on a business trip
One of the best restaurants you'll find in a hotel in this price range or higher.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation!
We stayed here about 8 years ago and were impressed, the rturn visit easily exceeded our expectations. A quiet hotel in a small French village, acrossthe road from a monastery with regular public services in Gregorian Chant. Magnificent food with a reasonable wine list, excellent air conditioned bedrooms with very efficient room service. This is a family run hotel and it shows in the service which was better than in many higher class establishments. We will return!

10/10 Excellent

Willsc, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent short weekend stay...
Clean, comfortable facilities and quiet location.

8/10 Good

May, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
right across from the Abbaye de Solesme
I would have rated it a 5 if my room chairs had been more comfortable and if the young man in charge of the restaurant had been more pleasant and accomodating.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand Hotel in Solesmes
Excellent service throughout our stay.

10/10 Excellent

pilgrim2010, Denver Co, USA

Liked: Cleanliness, staff & service, room comfort
THe staff was so helpful and courteous even though we were not fluent in French
The dinners were outstanding and well worth the price and time spent! The staff were always helpful. The location was the best for us since we wanted to go to the Abby across the street which was the purpose of our trip there. We also used the hotel as a base to go to surrounding cities we wanted to see and then returned to a great meal and evening.

4/10 Poor

Dan, Pittsburgh, PA

Liked: Cleanliness
Disliked: Room comfort
No 24 hour service available.
Although hotel was clean and staff pleasant, when they were there, the process to check-in late was awkward and frustrating to say the least.

8/10 Good

Cedric

Stayed 1 night in Dec 2023
Response from Géraldine on Dec 13, 2023
Monsieur,Nous vous remercions pour votre belle note.Au plaisir de vous recevoir à nouveau dans notre maison.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Géraldine on Nov 4, 2023
Madame, monsieur,Nous vous remercions pour votre note.Au plaisir de vous recevoir à nouveau.

6/10 Okay

valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel très sympa et propre personnel très gentil Malheureusement jaccuzi en panne et aucune information avant notre arrivée On nous dis en arrivant petit incident d un client et le lendemain on nous dit en panne et pas les pièces un peu limite pas de serviettes dans la chambre un oublie pas acceptable pour le prix de la chambre Même pas un petit geste commerciale au moment de réglé Mais je recommande quand même car il est très agréable
Stayed 1 night in Sep 2023
Response from Daniel - La réception on Oct 7, 2023
Nous vous remercions d'avoir partagé votre expérience avec nous.Pour clarifier la situation, il y a effectivement eu un incident soudain impliquant un client ce qui a impacté l'utilisation de l'ensemble du CLUB FORME. Normalement, le CLUB FORME est disponible uniquement sur réservation pour une expérience plus exclusive.Indépendamment de l'incident au CLUB FORME, le jacuzzi est en panne depuis deux mois et la seule installation disponible était le sauna. Nous nous excusons pour le désagrément que cela a pu causer.Concernant le manque de serviettes dans votre chambre, nous reconnaissons que c'est un oubli inacceptable que nous avons corrigé immédiatement après votre signalement. Nous nous excusons pour cette négligence et prenons note de cette remarque pour améliorer nos services à l'avenir.Nous vous remercions de votre compréhension et de votre patience face à ces problèmes inattendus.Cordialement,

10/10 Excellent

david

Stayed 2 nights in Aug 2023
Response from Géraldine on Sep 7, 2023
Monsieur,Toute l'équipe se joint à moi pour vous remercier de ce 10/10. Au plaisir de vous accueillir lors d'un prochain passage à Solesmes. Marie JAQUET

10/10 Excellent

joel

Liked: Cleanliness, staff & service, property conditions & facilities
RAS
Stayed 2 nights in Jul 2023
Response from Géraldine on Jul 29, 2023
Monsieur,Nous vous remercions pour votre très belle note.Cordialement.

10/10 Excellent

georges

Stayed 1 night in Jun 2023
Response from Géraldine on Jul 29, 2023
Madame, Monsieur,Nous vous remercions pour votre très bonne note.Cordialement.

10/10 Excellent

JEAN MICHEL

Stayed 2 nights in May 2023

10/10 Excellent

PHILIPPE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon accueil
accueil de qualité et prestation complète adaptée à mon besoin je recommande
Stayed 2 nights in Apr 2023
Response from Géraldine on Apr 22, 2023
Monsieur,Nous vous remercions pour votre commentaire qui nous fait très plaisir.Cordialement -

4/10 Poor

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DÉÇU
La chambre était tout à fait correcte. J'ai semble-t'il été surclassée, ayant réservée la dernière chambre ce soir là. Par contre, le restaurant était plus que décevant, on m'avait indiqué que le restaurant était complet alors qu'il était vide, j'étais même isolée, le service a duré presque 2 h 1/2 pour un repas ne nécessitant pas une préparation particulière...
Stayed 1 night in Jul 2022
Response from Marie on Jul 20, 2022
Madame, Vous avez réservé effectivement en dernière minute, via le site Expedia une chambre standard. Nous nous sommes permis de vous surclasser en chambre supérieure afin que vous puissiez bénéficier de la climatisation. En ce qui concerne le restaurant. A votre arrivée notre réceptionniste, vous a expliqué que faute de personnel, nous étions contraints de réduire notre capacité d'accueil. En effet, nous réduisons le nombre de couverts également, pour éviter le temps d'attente qui pourrait vous sembler trop long. Ce soir là, j'avais donné la consigne de ne plus prendre de clients. Néanmoins, nous vous avons accepté afin de vous satisfaire, ce qui n'a pas été le cas visiblement. Madame, le restaurant n'était pas vide de clients malgré ce que vous dites. Samedi soir, les autres clients étaient tous en terrasse. Il est décourageant de vouloir satisfaire au mieux notre clientèle pour en retour recevoir un tel commentaire. Cordialement, Marie JAQUET

8/10 Good

Danièle

Stayed 1 night in May 2022
Response from Géraldine on May 17, 2022
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de donner votre avis sur notre établissement et sommes ravi que vous l'ayez apprécié. Au plaisir de vous recevoir à nouveau.

8/10 Good

Charles-Edouard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022
Response from jaquet marie on Feb 11, 2022
Monsieur, Un grand merci pour votre note. Au plaisir de vous accueillir de nouveau dans notre établissement. Marie Jaquet

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil! Le service du restaurant est rapide et efficace. Nous y reviendrons! Superbe balade le long de la Sarthe à 2 pas de l’hôtel.
Stayed 1 night in Aug 2021
Response from Géraldine on Aug 24, 2021
Monsieur, Toute l'équipe se joint à moi pour vous remercier de votre note et de votre commentaire qui nous vont droit au coeur. C'est avec plaisir que nous vous accueillerons à nouveau au Grand Hôtel.

10/10 Excellent

Aurélie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande fortement
Nous avons passé un tres bon moment mes filles et moi. Que ce soit l'accueil, le personnel la qualite du diner et du petit dejeuner, la prestation de la chambre tout etait parfait. Bravo aux differents personnels qui nous ont accueilli avec sourrire, ecoute et professionnalisme. Au plaisir de revenir sans hésitation
Stayed 1 night in Aug 2021
Response from Marie on Aug 13, 2021
Madame, Merci beaucoup pour ce magnifique message et cette très belle note. Nous espérons que vous avez passé une belle journée au zoo en partant de Solesmes. Au plaisir de vous revoir toutes les trois. Cordialement, Marie JAQUET

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Marie on Aug 13, 2021
Un grand merci pour cette note qui donne le sourire à nos équipes. Cordialement, Marie JAQUET

8/10 Good

Charles-Edouard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Charles-Edouard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solesmes
Le service de l'hôtel est excellent. Le personnel très aimable.
Stayed 2 nights in Jan 2020
Response from Marie on Feb 26, 2020
Monsieur, Toute l'équipe du Grand Hôtel, vous remercie votre commentaire.

10/10 Excellent

KYUNG SUK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Loic

Liked: Cleanliness, property conditions & facilities, room comfort
The best of Sablé.
Hôtel confortable, propre, en constante amélioration. Juste un bémol, une clim trop bruyante !
Stayed 1 night in Nov 2018

10/10 Excellent

ROGER, BRISTOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and helpful hotel, in beautiful are
Restful and enjoyable. The staff were very helpful and the area is delightful.
Stayed 1 night in Sep 2018

8/10 Good

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schönes Hotel in einer ruhigen Lage. Das Personel ist sehr Hilfreich und höfflich
Stayed 1 night in Jun 2018
Response from Marie on Jul 4, 2018
Thank you very much for your comment. best regards

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The location was great, the staff was very helpful and the facility was very nice.

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totatlement satisfaite comme à l'habitude

10/10 Excellent

germaine, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable
Hôtel très confortable, cosy. Atmosphère très reposante, bénéficiant d’un bon restaurant.
Stayed 1 night in Jan 2018
Response from MJ on Feb 2, 2018
Nous vous remercions pour ce joli commentaire.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいレストランを持つフランス中部の田舎町のホテル
5月のMotoGPフランスグランプリ観戦のために、ルマン近郊の田舎町ソレズムにホテルを取りました。この町は大きな修道院(サンピエール修道院)があることで有名だそうですが、その目の前にホテルはあります。ホテルの外にはあまりお店やレストランもなさそうなので自然にホテル内のレストランで夕食を取ることにしました。ところが、このホテルのレストランのクオリティの高さには本当にびっくりしてしまいました。40ユーロのディナーコースがアミューズに始まり、前菜、メイン、チーズワゴン、デザートまでついて、正に至れり尽くせりの素晴らしい内容です。食事も味・プレゼンテーションともに絶妙で本当に美味しい!ワインも進み、サービスもきびきびとした動きの男性たちが親切丁寧にお客をもてなしてくれます。平日の夜、しかも田舎町のホテルでこのような素晴らしいディナーのもてなしを受けられたのは全くの想定外で、本当に嬉しくなりました。パリや東京ならこの3倍のお値段のフレンチレストランに匹敵すると思います。恐るべし、フランス!さすが美食の国!グラン オテル ド ソレズムさんには心から感謝します。また将来ルマン観戦の時に泊まりたいです。

10/10 Excellent

Odile, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Face à l'abbaye, excellentes prestations
Bel hotel, bien tenu et parfaitement situé en face de l'abbaye. Chambre calme et confortable. Cuisine saine, légère et de qualité.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

BRIGITTE, Montlhéry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour remarquable
Séjour très agréable - table particulièrement soignée - plein d'attention pour le petit déjeuner (encore merci pour les œufs au bacon) Prestation remarquable rapport qualité prix au top

10/10 Excellent

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
félicitation pour la restauration et le service