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Get an overview of this hotelEl Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive is Mexico´s premier adults-only beachfront resort. Where couples, wedding parties, and honeymooners can savor a vacation that fosters togetherness.

Popular property highlights

Breakfast included
Free self parking
Free valet parking
Free WiFi
On private beach

Heart of Mayan Riviera

Located in the heart of the Mayan Riviera on over a mile of private, unspoiled beach, this romantic adults-only resort is built into 450 acres of tropical jungle and surrounded by hundreds of palm trees.

All-Inclusive resort

Catering to couples who seek an enchanting, romantic getaway, El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive features 11 gourmet dining options, 9 bars, 24-hour room service, 6 swimming pools, daily excursions, and exciting nightlife.

Suites with jetted tubs

Guest suites at El Dorado Royal feature balconies, patios or terraces with hammocks (on request), jetted tubs, air conditioning, ceiling fans, bathrobes, in-room safes, and minibars stocked daily with soft drinks, beer, and water. Casita suites offer roofless showers and plunge pools.

Languages Spoken

El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball


  • Yoga


  • Onsite live performances

Other inclusions

  • Shuttle service to offsite activities

Not included

  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Resort Amenities

El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive is Mexico´s premiere adults-only beachfront resort. It features designer decor, 6 pools, and even its own wedding chapel. Couples, wedding parties, and honeymooners can savor a vacation that fosters togetherness. Luxuriously romantic and stretching along a secluded beach, the resort provides indulgences from gourmet cuisine and swim-up suites, to a lavish spa and a range of concierge services.

Romantic candle light dinners are available from 6 PM to 10 PM (surcharge); special wedding, honeymoon and anniversary packages are also offered (surcharge). Room service is available 24 hours a day.

Computers with free high-speed Internet access are located in the main building.

  • Lazy river 
  • Coffee/tea in common areas 
  • Free shopping center shuttle 
  • Number of outdoor pools - 6 
  • Rooftop terrace 
  • Elevator/lift 
  • Number of bars/lounges - 9 
  • Full-service spa 
  • Number of beach bars - 2 
  • Number of swim-up bars - 4 
  • 24-hour front desk 
  • Beach umbrellas 
  • Business center 
  • Free breakfast 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Beach sun loungers 
  • Free self parking 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Free valet parking 
  • Health club 
  • On private beach 
  • Free area shuttle 
  • Conference space size (meters) - 1000 
  • Spa services on site 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Number of restaurants - 15 
  • Concierge services 
  • Conference space size (feet) - 10764 
  • Gift shops or newsstand 
  • Shopping on site 
  • Designated smoking areas 
  • Laundry facilities 
  • Beach towels 
  • Spa tub 
  • Total number of rooms - 478 
  • One meeting room 
  • Wedding services 
  • Tennis on site 
  • Garden 
  • Multilingual staff 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Russian
  • Spanish


Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Room service (24 hours) 
  • Balcony or patio 
  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Turndown service 
  • Jetted bathtub 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bathtub or shower 
  • Iron/ironing board 
  • Desk 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Number of bathrooms -  
  • In-room massage available 
  • Daily housekeeping 
  • Private bathroom 
  • Cable TV service 
  • Flat-panel TV 

Where to Eat

Kampai-Pacific Rim - Kampai not only has its own sushi menu, but also is creatively decorated with Buddha statues and other eye-catching oriental designs. Open for lunch and dinner from 12:30-10 PM.

D'Italia Casitas - Authentic Italian cuisine in a beachfront setting that offers traditional dishes, along with creations from International chefs.

Jo Jo's - Enjoy fresh seafood gourmet dishes with a spectacular view of the Carribean in a casual ambiance. Open 11 AM-10 PM for lunch and dinner.

Las Fuentes Restaurant - Open kitchen with full cooking show. A culinary theater with gourmet acts hosted and performed by in-house chefs. 1 nightly dinner show starting at 7 PM, followed by the dinner and show at 7:30 PM. Reservations are required. Closed on Sundays.

La Cabana Pizzeria - Wood-burning oven pizzas served to order, with a selection of Angus burgers, as well as gourmet bites.

Rincon Mexicano - Authentic Mexican "street food" with a relaxed ambiance and garden views. Open for lunch and dinner noon-10 PM.

Bar Las Guacamayas - Relax on one of the swinging chairs while savoring a cold drink. Choose between a great variety of beverages (cold Mexican beers, cheladas, exotic cocktails, or aged tequila) with live music. Open 5 PM-2 AM.

Martinis Lobby Bar - Sip Martinis at the sophisticated-chic Martini Bar, which offers a variety of premium vodkas from around the world. Serving premium brands beverage selection. Open noon-2 AM.

Swim-up Bar La Isla - Located at main pool, La Isla is open from 9 AM-5 PM.

Swim-up Bar Tucanes - Located between lobby and La Isla restaurant. Shaded area with seating. Afternoon tea service. Tucanes is open from 9 AM-5 PM.

Beach Bar - Beach Bar is open from 9 AM-2 AM.

Swim-up Bar Las Fuentes - Located at Las Fuentes Swimming Pool, Fuentes is open from 9 AM-5 PM.

Las Olas - Serving delicious salads and sandwiches. Open noon-4 PM.

Gaviotas Seashore Bar - Located in front of Kampai Restaurant, Gaviotas Seashore Bar, is open from 9 AM-11 PM.


Activities include: 5K run (surcharge), aqua gym, wave runners (surcharge), parasailing (surcharge), beach volley, water polo, archery, rifle shooting, Crossfit (surcharge), dance lessons, yoga class, greenhouse tour, Spanish lessons, Bonanza Ranch tour, cooking class, spinning class (surcharge), Zumba class (surcharge), tennis clinic (surcharge), towel decoration, and water volleyball.

Nearby Things to Do

The resort stretches along a mile long private white sandy beach on the Mexican Carribean. In addition to the Caribbean Sea, swimming options include a 30.5-by-15.25-meter (100-by-50-ft) saltwater pool.

Freshwater swimming is available in the other 5 on-site pools.

The resort provides snorkeling gear, pedal boats, and kayaks. An independent operator in the main pool provides introductory scuba-diving lessons, and the operator also offers scuba diving and snorkeling instruction and excursions for surcharges. Other recreational opportunities include two lighted tennis courts (racquets and balls provided) and bicycles.

Moon Palace golf course is 20 km (12.5 mi) from the resort, and Playacar golf course is 27 km (17 mi).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site 
  • Fitness classes on site 
  • Bicycle rentals on site 
  • Hiking/biking trails nearby 
  • Volleyball on site 
  • Kayaking on site 
  • Windsurfing nearby 
  • Scuba diving nearby 
  • Yoga classes/instruction on site 

Spa Services

Náay, the Spa at El Dorado Royale, features ocean and water views and offers a wide variety of options, including massages, aromatherapy, reflexology, facials, special body treatments and couples massage class. Spa facilities include a sauna, steam room, couples treatment rooms, outdoor treatment rooms and a fitness room.

  • Number of treatment rooms 10 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Reflexology 
  • Hot springs/mineral springs in spa 
  • Massages 

Resort Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Dorado Royale Spa Resort Karisma All Inclusive
  • El Dorado Royale Spa Resort Karisma All Inclusive
  • El Dorado Royale Spa Karisma Playa del Carmen
  • El Dorado Royale Spa Karisma
  • El Dorado Royale Spa Resort Karisma Playa del Carmen
  • El Dorado Royale Spa Resort Karisma

We should mention

A resort fee is included in the total price displayed.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Special Offer: USD 250 resort credit

Book a minimum 3 night stay in a rate plan displaying the “Special Offer: USD 250 resort credit” green tag now – April 30, 2018 for travel now - June 30, 2018 and receive a USD 250 in resort credit broken down into 5 coupons of USD 20 for wine, 2 coupons of USD 50 for massages, and 1 coupon of USD 50 for candle light dinner.

Must book a rate plan displaying the “Special Offer: USD 250 resort credit” green tag to receive benefits. Credit redemption details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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