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Reviews of Hotel El Campanario

3 out of 5
Hotel El Campanario
Avenida 15 Norte No. 218, Esquina Calle 12, Col Centro, Playa del Carmen, QROO

Reviews

6.8
Rating 10 - Excellent. 6 out of 38 reviews" "
Rating 8 - Good. 14 out of 38 reviews" "
Rating 6 - Okay. 10 out of 38 reviews" "
Rating 4 - Poor. 5 out of 38 reviews" "
Rating 2 - Terrible. 3 out of 38 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

NORMA GONZALEZ

Business traveler
Liked: Amenities, property conditions & facilities
Muy buena ubicacion
Stayed 1 night in Nov 2023

2/10 Terrible

Raul

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL EVERYTHING! When we got to the hotel they’ve already sold our room.
Stayed 1 night in Feb 2022

2/10 Terrible

Orion

Stayed 1 night in Feb 2022

10/10 Excellent

Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Cam, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for price as standard hotel
nice price and location. disappointed to learn that their advertised beach club pases arent real, and not all the rooms come with kitchenette!These were deal breakers for me. I wouldn have booked elsewhere had I known. Otherwise hotel is pretty good.
Stayed 8 nights in Mar 2018

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay in playa
A delightful place to stay from first arrival to exit. All were friendly and more than courteous. I stayed 12 days --will probably stay for at least a month next summer. I've no doubt that Claudia would have made sure that any issue was dealt with immediately but there really were no significant concerns at all. The rooms are simple but kept very clean. Absolutely great shower, lots of hot water. Has a full oven /stove and a refrigerator with cooking supplies. A microwave would have been more useful with so many affordable and fine places to eat. Wifi good enough to use for work & neflix. Just a 5minute walk to the beach. Near the hustle of Coco Bongo and 5th avenue yet I was never disturbed by noise. A lovely church across the street provided many evenings of pleasant music. Bring your own washclothes if they are a necessity but I lacked for nothing else. Never took a cab once while I was there. 7 mins to Walmart, 15 minutes from a great little gym, the 6th calle Evolve gym that the locals use which is a fraction of the cost of the gym by the beach. The new restaurant just opened on 12th, 50 yards towards 2oth is quite good as is the one across from Coco Bongo on the corner of 10th Ave and 12th. If you do choose to go to Coba, go on your own as while the tours are a good deal, they will rush you. If you're on a budget or not, do go to Donna Paula's on 6th between 10th &15th. 2 can eat grandly for 100 pesos. I could not imagine staying anywhere but El C next summer.
Stayed 12 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal hotel for one night
It was only one night
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location to ADO bus station.Just a short walk to all amenities.Overall a good experience.I have booked this hotel three times in the past year

6/10 Okay

Dave, San Leandro, CA

Centrally located hotel to everything.
Pro: Centrally located, two blocks from 5th Ave, one block from ADO bus station, 15 minute walk to beach, clean and roomy hotel room, good price. Con: Accross the street from noisy church. Church bell rings loudly early in morning and church goers are loadly singing on microphone in morning and evening, no face towels or cups for brushing teeth.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night at this hotel this is my second visit .Close to beach and Ado bus terminal.Very satisfied will book this hotel again on my way to and from Corozal Belize

4/10 Poor

Tania, Mexico

Disliked: Staff & service, room comfort
You got what you paíd
Need yo improved in the service

6/10 Okay

COACH HORSE, Washington, DC, USA

Disliked: Staff & service, room comfort
Trip was not bad made the best of it.
There was phone service, staff did not speak English at all and could not get thru on the phone once I had to go to a local store to get a phone card to call the shuttle company for the return ride to the airport, I had paid them in advance when I got to Mexico had a ride to the hotel never got a ride back. This hotel is not on the beach as it look like online, also beds are very hard not comfortable at all.

4/10 Poor

Robert, Montana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel El Campanario Playa Del Carmen
I can't recommend this hotel. The first room we were given the air condition unit would not work and the toilet had a leak on the floor. We asked to move and were moved to a different room but the bathroom had an awful smell and we had to have room service to come and clean it. The hotel is also being used for long term rentals and was noisy late into the night.

4/10 Poor

Jeff

Disliked: Staff & service, property conditions & facilities, room comfort
Not impressed.
This hotel is in an okay location except there is a Church right next door. The bells start ringing every day at 7:30 a.m.! The rooms are very basic with no hot water in the bathroom or kitchenette sinks. The shower splashes all over the floor if you use any water pressure at all. There are better choices - don't bother with this one.

8/10 Good

Sal, Saint Louis, Mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally Located
For what is was an excellent find. When I am staying at a hotel I want the room to be clean and comfortable and not expensive. This hotel fit the bill to the T. While it was a little noisy from the church across the street ringing its bells, this hotel did not dissappoint. Located near the main drag for restaurants and shopping and the beach.

8/10 Good

Katie, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay again.
I really liked this room for the price that we got it for. I was nervous because there weren't any reviews on it and it was so cheap, but when we go there it was a huge room with two beds and air conditioning and a great shower. My complaint is that it is next to a night club and if you like to sleep in the hours of 1130 and 330 then this is not the hotel for you. Also the lock on the door is questionable at best but just lock the valuables in the safe. Overall i would stay here again for sure

6/10 Okay

Olga, Seattle, WA

Liked: Cleanliness, room comfort
Excellent for 1 or 2 nights.
This hotel is very conveniently located to everything. We have arrived very late, around midnight and had no problem finding it. Just 2 blocks up from the 5th and somewhat quiet. The room was very basic and clean, but that was all we needed as we stayed for 1 night only and had to leave early. The room even had a small kitchen area and a fridge, which is great for someone on the budget. We don't think the hotel has elevators, so pick accordingly. When we arrived the staff asked us about our itinerary (which we forgot), and had hard time finding us in their system without it. No big deal. Great and very inexpensive placed to eat around the hotel

8/10 Good

YUKI

Stayed 9 nights in Dec 2023

4/10 Poor

Alejandro

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desde el inicio fue todo una decepción, mi reservación no estaba y me hicieron pagarla nuevamente, en la habitación solo había un contacto de Luz apesar de que la habitación es grande. Muy mal servicio la verdad.
Stayed 1 night in May 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

pao, cozumel

Disliked: Staff & service
Buena ubicacion
El hotel esta bien ubicado la recepcion poco formal y la persona acargo poco cortes la habitacion limpia pero el baño tenia mucho olor a drenaje. Para una noche esta ok
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
Bien
Exelente hubicacion y y acceso falta estacionamiento pero en general estubo bien
Stayed 1 night in Nov 2017

6/10 Okay

Francia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2017

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable
Todo muy bien, el personal de administracion muy amable. Cualquier cuestion te la resuelven de inmediato. Estuve 3 dias muy agusto. Gracias
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Sencillo y barato
Está relativamente cerca de la playa y de la Avenida 5. A unos pasos de la terminal ADO alterna. A mi parecer tiene una buena relación calidad/precio. El único detalle es que huele un poco a humedad. Por lo demás nuestra estancia fue agradable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé
Nous avons été bien reçu par le personnel de l'hotel.

6/10 Okay

Pedro, Curitiba

bom custo benefício
Procurava um local tipo flat para minha estadia em Playa Del Carmen, pois queria ter disponível as facilidades de se ter uma cozinha montada para o cafe da manha e ter bebidas geladas a disposição, e que fosse num local perto de tudo.... e o El Campanário cumpriu todas essas exigências com um preço justo. Recomendo

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

Verified traveler

Liked: Room comfort
Buona posizione,camera spaziosa,pulizia nella medi

8/10 Good

Albina, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Чисто
Плохо с водой в душе. Есть кухня, но пользоваться невозможно, нет никакой посуды. И очень шумно, отель расположен на шумной улице. Но если у вас со сном все нормально, то без проблем. А так - чисто, мы остались довольны. Спасибо

10/10 Excellent

Alexa, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena Estancia
Buen lugar para estar con amigos, la ubicación cerca de los antros y a 10 minutos de playa mamitas, limpieza buena aunque se huele a humedad, la zona es un poco ruidosa, pero en general buena selección por precio y calidad.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
muy bien ubicado, cerca de la playa y la 5ta Aveni
Me pareció confortable, sin embargo, desafortunadamente, la única habitación disponible fue la 1 y está justo en la esquina y Planta Baja del Hotel, por lo cual el Ruido fue constante, toda la noche, pero en general, una habitación, cómoda, limpia, completa y bien por el costo - beneficio. Saludos

8/10 Good

Kotholay, DF

Liked: Cleanliness, staff & service, room comfort
Buena ubicación
No muy lejos para desgastares caminando de la playa y antros, no muy cerca como para no dormir por la música tan alta

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
BUEN HOTEL
LO ÚNICO MALO QUE LE ENCUENTRO ES QUE NO TIENE ESTACIONAMIENTO

8/10 Good

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fue perfecta,playa del carmen es muy hermoso lugar!!!,,,la estancia en el hotel fue muy buena nos atendieron muy bien,con mucha amabilidad departe de CLAUDIA y los chicos de la recepcion,,solo me sustrajeron ropa interior de la valija,,,pero fue un detalle minimo,,,la ubicacion es muy buena para no tener q utilizar transporte,el barrio es muy tranquilo

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Apartamentos modificados para ofertarse como hotel
Se oferta como hotel pero en realidad es edificio de apartamentos convertido en hotel,ruido por estar en una calle transitada, en relación a precio , hay mejores precios y cálida , cerca de la 5ta avenida

4/10 Poor

Martin, København

Disliked: Cleanliness, property conditions & facilities, room comfort
Fin lokation, men meget larm
Gode ting: To senge, varmt vand, super lokation og fin service. Dårlige ting: Skidt lokation pga larm (meget), larmende køleskab, lugtede af muk/kloak, ville aldrig lave mad i køkkenet(klamt),

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort