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Expedia Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Suite, Pool View
689 square feet
1 Double Bed 1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Suite, Jetted Tub, Oceanfront (Corner Suite)
Room with view
969 square feet
1 Double Bed 1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite Superior
646 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Honeymoon Villa (Secluded Villa)
2,131 square feet
1 Double Bed 1 King Bed
Room sleeps 2 guests
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Suite Pool View Superior
1 Double Bed 1 King Bed
Room sleeps 2 guests
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Suite Ocean Front Superior Corner
1 Double Bed 1 King Bed
Room sleeps 2 guests
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Suite (One Free Round of Golf)
646 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite Star Prestige
646 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite, Oceanfront (One Free Round of Golf)
Room with view
646 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite Ocean Front Superior
Room with view
646 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite, Ocean View (1 Free Round of Golf )
Room with view
646 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only, all-inclusive luxury

Expedia Insiders Select™ Winner 2015

Popular property highlights

Breakfast included
Free valet parking
Free self parking
Free WiFi
Indoor pool

Perfect beach location

Iberostar Grand Hotel Paraiso All Inclusive is a beachfront hotel located on Playa Paraiso (Quintana Roo), just a few miles from Cancun, Playa del Carmen, Tulum, and the island of Cozumel.

Majestic enclave

Guests at this hotel in the heart of the Riviera Maya can enjoy access to beaches, dine at gourmet restaurants, or order from a swim-up bar after an active day.

Luxurious retreat

Suites and villas offer luxurious indoor comfort, including some with ocean views from balconies or private spa tubs. Conveniences include minibars, free WiFi, and 24-hour room service.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball
  • Access to onsite golf course

Lessons/classes/games
  • Aerobics
  • Pilates

  • Food and beverage restrictions apply
  • Volleyball included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Taxes included
  • Tennis lessons included
  • Gratuities included
  • Golf included
  • Fitness facilities included
  • Tennis included

Hotel Amenities

Grand Hotel Paraíso, a member of The Grand Collection of Iberostar, is located on Mexico's Riviera Maya, a majestic enclave surrounded by natural beauty.
This luxury beach hotel is designed for guests 18 years and older only and is located on the Caribbean Sea coast, providing an all-inclusive experience in Playa de Paraíso.
After a relaxing day on the beach practicing water sports, guests can enjoy the hotel's saltwater swimming pool with swim-up bar, a heated indoor swimming pool with sliding roof, or a still pool.
Numerous sporting activities at the hotel include water sports, such as snorkeling, catamaran rentals, sailing, kayaking, windsurfing, and an introduction to diving (in a pool). Guests can also work out at the gym, do aerobics or play tennis, volleyball, basketball, and archery. The hotel also has a fitness room and bike rentals. Evening activities include live shows and an onsite discotheque.

  • Number of outdoor pools - 2
  • Elevator/lift
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Beach umbrellas
  • Poolside bar
  • Business center
  • Free breakfast
  • Turkish bath/Hammam
  • Spa treatment room(s)
  • Grocery/convenience store
  • Porter/bellhop
  • Free self parking
  • Beach sun loungers
  • Free WiFi
  • Steam room
  • Free valet parking
  • Sauna
  • Health club
  • Smoke-free property
  • Nightclub
  • Spa services on site
  • ATM/banking
  • Number of restaurants - 6
  • Concierge services
  • Conference center
  • Gift shops or newsstand
  • Shopping on site
  • Banquet hall
  • Pool umbrellas
  • Beach towels
  • Total number of rooms - 310
  • One meeting room
  • Number of floors - 3
  • Wedding services
  • Golf course on site
  • Tennis on site
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Iberostar Grand Hotel Paraiso All Inclusive offers 310 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Free bottled water
  • Ceiling fan
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Jetted bathtub
  • Satellite TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Free WiFi
  • DVD player
  • Desk
  • Slippers
  • iPod docking station
  • Minibar (stocked, free items)
  • Balcony

Where to Eat

Iberostar Grand Hotel Paraiso All Inclusive offers dining at 4 restaurants and 5 bars. 24-hour room service is also available to guests.

Venezia Italian Restaurant - Serving a la carte Italian cuisine nightly from 6:30-9 PM. Reservations are required.

Haiku Japanese Restaurant - Serving a la carte Japanese cuisine nightly from 6:30-10 PM. Reservations are required.

Latelier Gourmet Restaurant - Serving a la carte local and international cuisine nightly from 6:30-10 PM. Reservations are required.

Bella Vista Buffet Restaurant - Buffet breakfast served 7-11:30 AM; Dinner buffet served 6:30-10 PM.

Toni's Surf & Turf Restaurant - Serving a la carte cuisine nightly from 6:30-10 PM. Reservations are required.

Nearby Things to Do

If the Grand Paraiso Iberostar Grand Collection deserves the sobriquet 'Hotel of hotels' it’s for having thought, from its conception, how best to offer its guests a superb selection for comfort and service, but also the time to relax, have fun and get fit.

Therefore, there are facilities to practice various sports: fitness center with machines; aerobic, gymnastics, dance, yoga, tai chi or spinning rooms; outdoor shooting facilities, archery, tennis, basketball, volleyball, beach volleyball, table tennis, darts and billiards. As for water sports: catamaran, kayak, introduction to diving in the pool, snorkeling and water polo.

On the other hand, water sports and activities such as the banana boat, boat trips, PADI diving school, jet-skiing, parasailing, sailing lessons, water skiing and windsurfing can be arranged at special prices.

The best golf of the Grand Paraíso
The Mayan ruins that surround the course inspired the designer PB Dye, who designed, between hills and grounds of varying difficulty, a golf course of exceptional dimensions (par 97).

The Iberostar Playa Paraíso Golf Club welcomes seasoned golfers and neophytes. Therefore, residents of the hotel can go out and play, hit balls on the practice field or spend time on the putting green to improve their strokes (18 holes free per person for stays of 3 and 4 nights, and two courses for stays 5 days or more, with food and beverage service included during the game; equipment separate).

Shopping
Souvenirs, fashion, media or staples are easy to find in stores that the hotel offers its guests. A small, select commercial area where you can browse, sample and purchase Mexican products as well as products from the best international companies.

The perfect place to celebrate weddings (only one per day), anniversaries, honeymoons or special banquets, Iberostar offers its guests a coordinator who will handle reservations and attend to all the details. The participants only have to concentrate on enjoying themselves.

Meeting and Conventions
The Grand Hotel Paraíso has a convention center of 4826 sq. ft., seven halls and the capacity to accommodate up to 1,200 guests, served by a team of specialists with extensive experience in organizing events. Private rooms, public address systems, screens, connections, catering, desk, we only need a list of what you need.

  • Snorkeling on site
  • Pilates classes on site
  • Golf lessons on site
  • Golfing on site
  • Basketball on site
  • Scuba diving on site
  • Tennis lessons on site
  • Volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Parasailing on site

Spa Services

Paradise Beach Resort Spa is a complex of 9.843 sq. ft., where you can enjoy various treatments and massages, Jacuzzis, solarium, sauna, Turkish and Roman baths, thalassic therapy pools and the extraordinary Temazcal of Mayan origin.

Also available to hotel guests are treatments for couples and massages by the sea. Specialized personnel, attentive service, locker rooms and personal hygiene areas, with all the necessary details, make up one of the best existing offers of relaxation in this corner of Mexico.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: MXN 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso All Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Children 18 years old and younger are not permitted at this property.

Only registered guests are allowed in the guestrooms.

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