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Expedia Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Deluxe Suite, 2 Bedrooms, Ocean View (HOT DEAL)
1 King Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Other room types
Deluxe Suite, Kitchenette, Ocean View (HOT DEAL)
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen
Room with view
881 square feet
1 King Bed 1 Twin Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Suite, 1 Bedroom, Ocean View (HOT DEAL)
1 King Bed and 1 Twin Murphy Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Family Junior Suite - Two Children Stay Free
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Junior Suite, Kitchenette
Room with view
452 square feet
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen
Room with view
1,613 square feet
1 King Bed 1 Twin Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price

Get an overview of this hotel
All-inclusive resort on the Mayan Riviera

Popular property highlights

Free valet parking
Free self parking
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)

Near Playa del Carmen

Guests at The Royal Haciendas All Inclusive will find some of the Riviera Maya's best beaches on their doorstep, and can reach the shops and nightlife of Playa del Carmen in 10 minutes by car. The hotel is 15 km (9 miles) from Xcaret Park, and 53 km (33 miles) from Cancún Airport.

2 restaurants, 4 pools

The hotel offers guests a range of equipment for having fun on the water, including kayaks, snorkeling gear, and sailboats. There are 4 pools to swim in, and a beach volleyball court for an energetic game. Rounding out the comprehensive amenities are a spa, a fitness center, and 2 restaurants.

Balconies, free WiFi

Spacious and family-friendly guestrooms come with kitchenettes, seating areas, flat-screen TVs, and free WiFi. Guests can order room service around the clock and relax on the balcony with a glass of wine as the sun dips below the horizon.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Airport transfers not included
  • Premium food items not included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Tennis lessons included
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • All land activities, and recreational facilities and equipment included
  • Snorkeling included
  • Kayaking included
  • Sailing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • All available beverages included
  • Bicycling included
  • Scuba diving lessons not included
  • Windsurfing equipment not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Onsite live performances included
  • Theme parties included

Hotel Amenities

The Royal Haciendas All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Walk outside to smell the salt air and watch the ocean waves from the resort's beach. At The Royal Haciendas All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary buffet breakfast is offered. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar, 2 poolside bars, and a bar/lounge. Public areas are equipped with complimentary WiFi. This Art Deco resort also offers a children's club, children's pool, babysitting/childcare services, and health club. Complimentary self parking and valet parking is available on site. The property may provide extended parking privileges to guests after check-out (surcharge).

The Royal Haciendas All Inclusive has designated areas for smoking.

  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Number of outdoor pools - 4
  • Babysitting or childcare
  • Number of spa tubs - 4
  • Elevator/lift
  • Fitness facilities
  • Number of poolside bars - 2
  • Children's club
  • Full-service spa
  • 24-hour front desk
  • Swim-up bar
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built 2006
  • Coffee shop or café
  • Free self parking
  • Free WiFi
  • Steam room
  • Free valet parking
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Spa services on site
  • Terrace
  • Luggage storage
  • Hair salon
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Shopping on site
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Total number of rooms - 252
  • Number of floors - 4
  • Arcade/game room
  • Number of buildings/towers - 18
  • Wedding services
  • Tennis on site
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Soundproofed rooms
  • Shower/tub combination
  • Individually furnished
  • Phone
  • Individually decorated
  • Free bottled water
  • Microwave
  • Ceiling fan
  • Free local calls
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Plasma TV
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • HDTV
  • Free WiFi
  • Access via exterior corridors
  • DVD player
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • MP3 docking station
  • Balcony

Where to Eat

Guests are offered a complimentary buffet breakfast.

The Royal Haciendas All Inclusive has 2 restaurants on site.

24-hour room service is available.

Nearby Things to Do

A private beach and a health club are featured at the resort. 4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Free bicycles on site
  • Ecotours nearby
  • Golfing nearby
  • Sailing on site
  • Parasailing nearby
  • Volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 4 PM

Minimum check-in age is 25

Special check-in instructions:

Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Royal Haciendas
  • Royal Haciendas All Inclusive
  • Royal Haciendas All Inclusive Playa del Carmen
  • Royal Haciendas Playa del Carmen
  • Royal Haciendas Hotel
  • The Royal Haciendas Hotel Playa Del Carmen
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