Ratings based on 657 Verified Reviews

3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Sep 28, 2017
The hotel was ok, not an exceptional hotel as the website would lead viewers to believe. The breakfast was marginal at best.
Comment from Hotel Management
Oct 2, 2017 by Freddie Hotel Manager , Hotel Management
Thank you for your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from Blackburn

Nice hotel close to train station

Posted Aug 22, 2017
Pros: Good breakfast buffet Quiet area that is close to train station and a supermarket Sauna
Cons: Introduce small fridges and Air conditioning
Location: Train Station Sollentuna Shopping Centre
We booked six nights in a superior room at Scandic Star Sollentuna. The hotel is nice and clean and staff are friendly. You only need to walk for a minute to get to the shopping centre and for two minutes to get to train station. If you are traveling to explore Stockholm, be prepared to use the train on a daily basis to get to all the main attractions. Sollentuna can be a quiet area, so make your research depending on what you're looking for. We were surprised to find out that there is no AC in the rooms and also no fridge!!
3 out of 5
by Douglas

Not to pleased

Posted Jul 21, 2017 on Hotels
Broken shower handle. Very warm room due to piping under the bathroom floor. Found a bottle of perfume from guests before us. Breakfast was good and value very good.
3 out of 5
Recommended
for Families
by A verified traveler from Liverpool

Very family friendly

Posted Jul 17, 2017
Pros: Good location in Sollentuna right next to a large shopping mall and a few minutes on the train to Stockholm city.
Cons: Air conditioning in the rooms would have made the stay more pleasant and 5 star worthy
Location: Short walk to Stradvagen
Decent room but could do with air conditioning in the rooms especially in the hot summer months where the room can become unbearable.Lovely shower and great breakfast provided.
2 out of 5
by A verified traveler

Posted Jun 25, 2017 on Hotels
Comment from Hotel Management
Jul 11, 2017
Hej och tack för din feedback. Vi tar till oss av den i strävan över att bli ännu bättre! Varmt välkommen tillbaka! Bästa Hälsningar Freddie, Hotel Manager
4 out of 5
by Mark

Business stay

Posted Jun 19, 2017 on Hotels
Business stay - very lucky that get upgrade to suite with my own sauna in it!! Hotel has quite a different feel to it compared to most hotels in Stockholm - very colonial style Check in quick and efficient + very helpful in that a colleague had to drop offf my luggage before I arrived - Hotel more than happy to help
3 out of 5
by Adrian

Great breakfast.. rest mediocre..

Posted May 28, 2017 on Hotels
The breakfast is really great.. rooms so, so.. Beds quite uncomfortable, service subpar..
Comment from Hotel Management
Jun 5, 2017
Dear Adrian, greetings from Scandic Star Sollentuna. Thank you so much for your feedback. In fact we are currently changing beds in the hotel. So hopefully you will like them better next time we have the honor to have you as our gust. Looking forward to welcome you again in the nearest future. Best regards Freddie Hotel Manager
1 out of 5
by Daniel

Old and dirty !

Posted Feb 5, 2017 on Hotels
Smell like paint ! Dirty shower molded ..
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Hej Daniel och tack för din feedback. Varmt välkommen tillbaka när renoveringen är klar. Hälsningar Team Star
5 out of 5
by francois from Seychelles

Francois from seychelles

Posted Jul 17, 2016 on Hotels
I would recommend
3 out of 5
by A verified traveler

Great breakfast and family friendly.

Posted Jul 17, 2016 on Hotels
We stayed 3 nights at this hotel, in a family economy room on 3rd floor. The room was average but neat. Clean and comfortable. The bathroom was really nice, with both a tub and separate showerstall. Minimal repairs were needed. For example, both the shower heads were broken. There were some blinds missing on the window, so the room was very bright, very early in the morning. Easy fixes that should just be handled. The wifi was working on and off. I would not book here if you are looking to conduct work from the room, however, it was fine for the kids to stream their games. The hotel mistakenly double charged my card, however, this was quickly rectified by a very accomodating and friendly staff mgmt. Thank you. They also initially charged a 200 sek a night pet fee that was not listed on the website of the booking. This being said, the hotel is super kid friendly. The kids loved the staff. The breakfast buffet is included and is EXCEPTIONAL. It literally had anything you could possibly want, including vegan and gluten free. Everything was fresh. The breakfast is one of the best I have ever seen - and I have seen a lot. I would say that the breakfast alone is worth the room-cost. The location is 2 minute walk from Sollentuna Station and 30 second walk into a good shopping mall. Overall, this is a great, clean, and safe option for families who want to save a little on accomodations and don't mind the short train ride into the city.