Ratings based on 177 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Convenient hotel

Posted Oct 24, 2016 on Hotels
Good hotel. Comfortable and convenient
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you for your rating! Happy to see you enjoyed your stay!!
2 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
The dishes were dirty the coffee cups plates and and plots I was not happy about that and the cups of breakfast were dirty
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Thank you for your response. We have discussed your response with the staff and the staff will continue their efforts to make sure our guests are happy and comfortable during their stay. Have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler

JUST LIKE HOME

Posted Oct 5, 2016
EXCELLENT STAY, WE LOVED THE ACCOMODATIONS, BREAKFAST STAFF WAS EXCELLENT, JUST PERFECT
Comment from Hotel Management
Oct 24, 2016 by Robyn , Hotel Management
AWESOME! We are happy to see that you enjoyed your stay!! We want you to feel like your "Home Away From Home." It was a pleasure hosting you and we hope to see you again in the future:)
4 out of 5
Recommended
for Everyone
by A verified traveler from Taipei

Nice hotel with free transportation to my company

Posted Oct 3, 2016
Pros: Location Free transportation Kitchen include
Cons: It will be better if the TV set point to the bed instead of the desk. Umbrella is not available, at least need to be able at the front desk.
Location: Went to the Longhorn steak house for dinner which is nice and saw a movie nearby.
The hotel was renew recently, and the room is clean and big enough with the kitchen included. There are several restaurants options nearby with 5~10 mins walking distance (Chinese, Mexicon, Italian, Steak house). And also a movie theater nearby for leisure purpose. The happy hour offers a good relax after the work.
Comment from Hotel Management
Oct 24, 2016 by Robyn, Hotel Management
Thank you for choosing the Homewood Suites while in the area. We are happy to see that you enjoyed your stay and the local restaurants. The TV should have been able to turn from the sofa, desk to the bed, we will promptly make sure all TVs swivel. It was great to host you, hope to see you again soon!
4 out of 5
by Allison

Good for business

Posted Aug 31, 2016 on Hotels
The first night I got a room by the elevators. The sound kept me up all night. Wish they would have told me. I'm a frequent guest and I feel like they should not have put me there. In any case, they moved me the next morning with no problem.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Thank you for staying with us! I am happy to see the staff was able to move your suite the next day! I hope to see you again!
1 out of 5
by Michael from PA

Last resort.

Posted Aug 30, 2016 on Hotels
Terrible. Doors would not work so had to park in rear and walk to front entrance. No vending machines anywhere in hotel. Sheets were too small for bed so wouldn't stay on. Tub would not drain and was dirty. Only two towels to use. No closet space or ironing accessories. Very over priced for a terrible stay. Will not stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Barrie, Ontario

Posted Aug 24, 2016
Very friendly, clean and location was about 20 minutes outside of Cleveland. Room was laid out nicely and everything was in working order.
Comment from Hotel Management
Aug 28, 2016 by Robyn, Hotel Management
Thank you for your awesome feedback! Our location is ideal when traveling to the Cleveland area! The Homewood Suites staff is happy to see you enjoyed your suite amenities and the staff! Thank you for choosing Homewood Suites - Solon, OH! Can't wait to see you again when your in the area!! Have a safe trip!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sandusky, OH

Recently updated, clean & friendly!

Posted Aug 15, 2016
We got in late, front desk was friendly & helpful. Good breakfast, friendly staff!
Comment from Hotel Management
Aug 28, 2016 by Robyn, Hotel Management
Thank you for choosing the Homewood Suites Solon, OH! We are happy to see that upon your arrival you were greeted by our awesome front desk team and you enjoyed our hot breakfast in the morning for your busy day of travel! Thank you for staying with us! We appreciate your business!
4 out of 5
by Yan

Posted Aug 5, 2016 on Hotels
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Thank you! We hope to see you again soon!!!
2 out of 5
by A verified traveler

Posted Jul 29, 2016 on Hotels
The shower curtain had a very bad smell. The hotel needs to update. The whole room felt dirty
Comment from Hotel Management
Aug 1, 2016 by Robyn, Hotel Management
Sorry you felt the room was outdated. We just completed our renovations this past January. We will forward your feedback to our team members and management staff. Thank you for your feedback.