Ratings based on 180 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Great, quiet property.

Posted Jul 11, 2017
Pros: The kitchen was extremely convenient for my needs, loved the walk-in shower, the towels were big and soft, great room layout.
Cons: Please, please, please make sure the regular coffee is replaced daily!
Location: I was there to visit family nearby.
I was extremely satisfied with this property. I have stayed in every property in the immediate area, and will select this hotel again over the others.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good

Posted May 20, 2017
Very good. Nice room Clean. Comfortable Good staff. A little more expensive than the Hampton next door, but worth it.
Comment from Hotel Management
Jun 1, 2017 by Homewood Suites Solon, OH, Hotel Management
Awesome! Thank you! Hope to see you again!
4 out of 5
by Donald

Amazing property, less than stellar staff.

Posted Apr 14, 2017 on Hotels
In the last 10 years, I have stayed in over 200 different hotels, staff below management not included, this one ranks in my top 10! Suite layout, cleanliness, and the best afternoon "reception" around, you cannot beat this wonderful hotel. My only suggestion: 9am is too early to end breakfast from Monday through Friday. That said, the staff could use some training in customer service. Many of the housekeeping staff avoid making eye contact, and the breakfast staff seems pretty unhappy. One morning at approx. 7:15am, a housekeeper knocked, announced "housekeeping", and IMMEDIATELY opened the door. I yelled from the bedroom that I was in the room, and she proceeded to chastise me for not putting the DND sign on the door. Thankfully she sternly schooled me that it was located in the coffee caddy, or else I would have continued to think my room lacked one.
Comment from Hotel Management
May 2, 2017 by Robyn, Hotel Management
AWESOME! Thank you for taking time out of your busy schedule to share your experience with us! I am excited to see that the property ranks in the top 10 of your hotel!. I do apologize for the early knock at your door and the communication with housekeeping and will definitely address in our team meeting. Thank you again and hope to see you soon!
5 out of 5
by Patricia

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
May 2, 2017 by Robyn, Hotel Management
Thank you!!
5 out of 5
by Lisa

Comfortable

Posted Mar 2, 2017 on Hotels
Love the free dinner, the room is comfortable and service is very friendly.
5 out of 5
by Aaron

Family Staycation

Posted Feb 7, 2017 on Hotels
My family had a great time in the spacious suite. The beds were incredibly comfortable. The pool was so much fun. Breakfast ok, we would have liked some yogurt or oatmeal as healthier options.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Thank you for your 5 star rating! We are very pleased you enjoyed your stay. Typically we do have yogurt and oatmeal on our breakfast buffet..we will look into this! Have a terrific day!
5 out of 5
by Earl

Posted Feb 6, 2017 on Hotels
Everything was Excellent. Our only issues were with the pool area, It was freezing!
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
5 stars!! Awesome! Thank you for you your positive rating! Hope to see you again!
5 out of 5
by Sabrina

Posted Feb 6, 2017 on Hotels
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
THANK YOU! THANK YOU!! THANK YOU!!!!
4 out of 5
by A verified traveler

Posted Feb 4, 2017 on Hotels
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Fabulous! Thank you!! Safe travels:)
5 out of 5
by A verified traveler

A Home Away From Home!

Posted Jan 22, 2017 on Hotels
Always comfortable, clean and quiet! A great place to handle work, rest and relaxation as a home away from home within the local area.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank you for your awesome review! Our goal here at the Homewood Suites in Solon, OH is for all of our guests to feel like this is their Home Away From Home! I am very pleased to see that our spacious suites, our friendly staff and our complimentary amenities has done so! Thank you for staying with us and we hope to see you soon!