Posted Jul 14, 2016 on Hotels
Soma is a wonderful bay. Kempinski is the best hotel there. Don't miss (1)going to Breakers where you'll enjoy a magnificent swimming & snorkeling spots, (2)going to Cascades spa (sea water, one-of-a-kind, full of jets pool), (3)watching the sunset from Marina.
Room furniture was not well organized, leaving us no space move, so we had to move the pieces ourselves.
Air condition is so cold, no matter what you do to fix it.
Comment from Hotel Management
Jul 20, 2016 by Russel, Hotel Management
Thank you for staying with us and for sharing your feedback online. We are glad to hear that you have enjoyed your vacation in Soma Bay while experiencing the various facilities and activities all around the bay.
We regret to hear that some room arrangements and facilities were not up to your expectations. It is our priority to satisfy any guest request on the spot therefore we apologize if we failed to do so during your stay. We will follow up on your concerns to ensure that such issues do not reoccur in the future.
We hope to welcome you back again soon.