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Rating 10 - Excellent. 346 out of 1001 reviews" "
10 - Excellent
346
Rating 8 - Good. 338 out of 1001 reviews" "
8 - Good
338
Rating 6 - Okay. 154 out of 1001 reviews" "
6 - Okay
154
Rating 4 - Poor. 76 out of 1001 reviews" "
4 - Poor
76
Rating 2 - Terrible. 87 out of 1001 reviews" "
2 - Terrible
87
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
Trayarn
Traveled with family and small children, Traveled with group
Dear Antonio,Thank you for staying with us, your feedback it's very important to us.
10/10 Excellent
cheryl
Dec 28, 2023
cheryl
Stayed 6 nights in Dec 2023
Response from Monika on Dec 29, 2023
Dear Cheryl,Thank you for your time to write a review for your stay, we are appreciated your feedback.
4/10 Poor
Zerrnish
Dec 25, 2023
Disliked: Cleanliness
Based on the recent ratings, I assumed this was like regular holiday inns I have stayed at on the east coast. This place is much more run down. It gives more inn vibes. After I checked in, I noticed blood spots on the blankets. Overall was not clean. They moved me to another room. That room had a smoke alarm that beeped loudly every 2 minutes. I told the front desk and they just took the alarm off instead of replacing it or giving another room. I thought that was unprofessional. They did give us breakfast vouchers but having the switch rooms and still dealing with unclean vibes is not worth it. Would not stay here again for the price they charged.
Zerrnish
Stayed 2 nights in Dec 2023
Response from Monika on Dec 26, 2023
Dear Zerrnish,Thank you for review and staying with us. I'm sorry for the inconvenience you had during your stay. We are going to investigate the incident you mention. I hope you can accept an apology.
The gym was terrible. None of the equipment worked so I had to run up and down the hall. Tv selection was awful, maybe 7 channels. Breakfast was extra for a buffet which is offered for free at most holiday inns. When I complained they shrugged their shoulders and said “Meh”. No offer of compensation or empathy for the conditions of the hotel.
Parry
Stayed 1 night in Dec 2023
Response from Monika on Dec 6, 2023
Dear Parry,Thank you for taking time to tell us about your experience. I am so sorry for any inconvenience you experience during your stay, your feedback is extremely important to us. We use feedback such as yours to improved the guest experience.
The staff is very helpful. Even with having issues with their machines, they still maintained the highest levels of customer service. The pool was nice and heated.
Lori
Stayed 1 night in Nov 2023
Response from Monika on Nov 28, 2023
Dear Lori,Thank you for your time to write a write a review on your stay, your feedback its truly appreciate.
Location was the highlight, and we will come back here to stay
Anand
Stayed 1 night in Sep 2023
Response from Monika on Sep 12, 2023
Dear Anand,Thank you for your time to write a review on your recent stay, your feedback it's very important to us.
6/10 Okay
Sowjanya
Sep 7, 2023
Sowjanya
Stayed 2 nights in Aug 2023
Response from Monika on Oct 30, 2023
Dear Sowjanya,Thank you for your time to write a review on your recent stay, we appreciated your feedback
6/10 Okay
Kevin
Business traveler
Sep 5, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The shampoo & conditioner were not replaced after using nearly all of them. Brought my own this time (staying at a different hotel). The carpet had stains.marks on it that was unsettling. The breakfast, although the host is very interactive, never varies. Same things, every day. The TV was really small. I think it was the smallest I've ever encountered in my various stays at various hotels over the years.
Kevin
Stayed 4 nights in Aug 2023
Response from Monika on Sep 12, 2023
Dera Kevin,Thank you for your time to write a review on your stay, I want apologize for any inconvenience you experience with your stay. Your feedback it's very important to us.
6/10 Okay
Jaime
Aug 28, 2023
Jaime
Stayed 2 nights in Aug 2023
Response from Monika on Sep 21, 2023
Dear Jaime,Thank you for your time to write a review on your stay, your feedback it's very important to us.
The hotel front desk and customer service staff couldn’t have been more welcoming and accommodating during our Family Reunion gathering and hotel stay.
The stay exceeded my expectations.
Carol
Stayed 2 nights in Aug 2023
Response from Monika on Aug 22, 2023
Dear Carol,Thank you for your time to write a review on your recent stay, we appreciate your feedback.
We came for a family night out to enjoy the pool and to get away for the night. The pool is great at this facility. The staff was very friendly and helpful. The rooms were extremely clean and in good shape. The hallways could use some updating. Overall it was a nice stay.
Wendy
Stayed 1 night in Jul 2023
Response from Monika on Aug 22, 2023
Dear Wendy,Thank you for your time to write a review on your recent stay, we appreciate your feedback.