Exterior

Reviews of Holiday Inn Piscataway Somerset, an IHG Hotel

3.5 out of 5
Holiday Inn Piscataway Somerset, an IHG Hotel
21 Kingsbridge Rd, Piscataway, NJ

Reviews

6.8
Rating 10 - Excellent. 82 out of 350 reviews" "
Rating 8 - Good. 103 out of 350 reviews" "
Rating 6 - Okay. 65 out of 350 reviews" "
Rating 4 - Poor. 43 out of 350 reviews" "
Rating 2 - Terrible. 57 out of 350 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Sincerely , Holiday Inn Piscataway- Somerset on Apr 17, 2024
Dear Virginia,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gives us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We have printed posters and placed them at the front desk for Restaurant menus We look forward to your next stay soon,

8/10 Good

Aja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was extremely professional and friendly. Enjoyed my stay.
Stayed 1 night in Mar 2024
Response from Sincerely , Holiday Inn Piscataway- Somerset on Mar 25, 2024
Dear Aja,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gives us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We have printed posters and placed them at the front desk for Restaurant menus We look forward to your next stay soon,

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sincerely , Holiday Inn Piscataway- Somerset on Mar 22, 2024
Dear Hannah,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gives us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We have printed posters and placed them at the front desk for Restaurant menus We look forward to your next stay soon,

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Very comfortable mattress. Shower water pressure is excellent. Dining menu at check-in or one in the room would have helped.
Stayed 12 nights in Jan 2024
Response from Sincerely , Holiday Inn Piscataway- Somerset on Feb 5, 2024
Dear Alan,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gives us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We have printed posters and placed them at the front dest for Restaurant menus We look forward to your next stay soon,Sincerely

6/10 Okay

edward

Stayed 2 nights in Dec 2023

10/10 Excellent

Guillermo

Business traveler
Liked: Amenities
Owner and everyone very kind thanks
Stayed 6 nights in Nov 2023

6/10 Okay

Chandrasekar

Stayed 1 night in Nov 2023

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Holiday Inn Piscataway – Somerset. on Sep 19, 2023
Dear Shanna,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gives us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon,Sincerely

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Management on Sep 15, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn PISCATAWAY - SOMERSET. We are saddened to hear that your stay was less than satisfying. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future. Sincerely, Holiday Inn Piscataway – Somerset

8/10 Good

Melissa, Port Republic

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I did not like that a $100 deposit for "incidentals" was required. I was not notified of that rule when I booked through Expedia.
Stayed 1 night in Sep 2023
Response from Management on Sep 5, 2023
Dear Melissa,Thanks for your feedback and we are sorry for the Inconvenience of deposit. Every hotel has their own incidental policy, and the hotel doesn't control the content of the information given by third party websites. We appreciate your understanding.

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 3 nights in Aug 2023
Response from Management on Sep 4, 2023
Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gives us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon Holiday Inn Piscataway – Somerset.SincerelyHoliday inn Piscataway-Somerset

8/10 Good

Brent

Traveled with family
Liked: Property conditions & facilities
Not a bad place to stay for an overnight..
The hotel is made for the businesses around the area in which it is located. When you drive down the street to the hotel, you will see corporations next to the hotels. Our room was clean. The thermostat didn't function correctly. It said 71 but hardly any cool air was coming out of the AC unit. The AC unit ran all night which isn't too much of a problem, but it did dry me out. I woke up every hour and half to take a quick drink of water. The only real problem are the shower curtains. It doesn't stay where you place it, it keep creeping towards the center of the shower and sprayed water on the wall.
Stayed 1 night in Aug 2023
Response from Sincerely, Holiday Inn Piscataway – Somerset on Aug 24, 2023
Dear Brent,Thank you for taking the time to tell us about your experience at Holiday Inn PISCATAWAY - SOMERSET. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Sincerely , Holiday Inn Piscataway- Somerset on Aug 22, 2023
Dear Carlos,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon.

8/10 Good

Kendra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice the room was clean. The property was quiet.
Stayed 1 night in Aug 2023
Response from Sincerely , Holiday Inn Piscataway- Somerset on Aug 21, 2023
Dear Kendra,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon.

2/10 Terrible

Ambika

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I drove over 5 hr from Western New York with my two kids, 2 year and 4 and half. They were very excited to stay in hotel with swimming pool. I book this hotel particular since they have swimming pool. I asked staff about swimming during checkin. I was told that we can enjoy swimming pool until 10 PM. My kids were very happy to hear they can enjoy swimming, but it did not last long as we all Change the dress and reach to the pool found the pool was out of order. My kids cry since they cannot swim after all. I immediately call hotel and this is the answer I get “ I am so sorry, poop is out of order at this moment”
Stayed 1 night in Aug 2023
Response from Management on Aug 16, 2023
Dear Ambika,Thank you for taking the time to tell us about your experience at Holiday Inn PISCATAWAY - SOMERSET. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel. The pool was closed for maintenance to address a safety issue that arose unexpectedly Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.Sincerely, Holiday Inn Piscataway – Somerset

10/10 Excellent

Carolyn

Stayed 1 night in Aug 2023
Response from Management on Sep 4, 2023
Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gives us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon Holiday Inn Piscataway – Somerset.SincerelyHoliday inn Piscataway-Somerset

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from Management on Sep 4, 2023
Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gives us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon Holiday Inn Piscataway – Somerset.SincerelyHoliday inn Piscataway-Somerset

6/10 Okay

vivake

Traveled with family
Breakfast is as missing i mean it was not included.
Stayed 1 night in Jul 2023
Response from Management on Aug 16, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn PISCATAWAY - SOMERSET. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our standard rates do not include breakfast, but we offer breakfast-included rates as well. We hope that you will allow us to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Holiday Inn Piscataway Somerset

10/10 Excellent

Chelsea

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so clean and smelled amazing
Stayed 1 night in Jul 2023
Response from Management on Jul 24, 2023
Dear Guest,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon.Sincerely,Holiday Inn Piscataway – Somerset

6/10 Okay

Fred

Liked: Staff & service
Pool was good. Pool room was warm, but water was cool.
Stayed 1 night in Jul 2023
Response from Management on Jul 19, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn PISCATAWAY - SOMERSET. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.Sincerely, Holiday Inn Piscataway Somerset

10/10 Excellent

Conner

Stayed 1 night in Jun 2023
Response from Management on Jul 19, 2023
Dear Guest,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon.Sincerely,Holiday Inn Piscataway – Somerset

10/10 Excellent

Arthur

Stayed 1 night in May 2023
Response from Sincerely, Holiday Inn Piscataway - Somerset on Jul 3, 2023
Dear Arthur,,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon.

4/10 Poor

Marie

Stayed 1 night in May 2023
Response from Sincerely, Holiday Inn Piscataway - Somerset on Jul 3, 2023
Dear Marie,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2023
Response from Sincerely , Radisson Hotel Piscataway / Somerset on May 30, 2023
Hi Andrew,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our hotel soon

10/10 Excellent

Bill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to by car. Plentiful parking. Friendly staff.
Stayed 1 night in Apr 2023
Response from Management on Apr 28, 2023
Dear Guest,Thanks for your review and we appreciate your feedback. Holiday Inn Piscataway Somerset has been recently remodeled with extra care for guest comfort. Your review will be shared with our team who will be delighted to read your feedback.

6/10 Okay

Tasheena

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
I was disappointed by the false advertisement of free breakfast included. The staff was adamant about purchasing breakfast for an additional $10 per person after spending $158.00 for the night. My best friend went and purchase the additional breakfast coupon so the kids can eat for Easter Sunday. The front desk (pregnant) lady watched and walked from the back area to the dining to see if everyone that was eating purchased a coupon. After spending $300.00 for two rooms, that should have been the least of her worries. I will not stay at this location again. Don't advertise breakfast included with those high nightly rates. The competition is high, there are other hotels within the Piscataway, New Jersey area.
Stayed 1 night in Apr 2023
Response from Sincerely , Holiday Inn Piscataway - Somerset on Apr 11, 2023
Dear Tasheena,Thank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. I did research your reservation. I hope next time you will book a Breakfast inclusive rate which is a value added rate. We hope for another opportunity to make a more favorable impression in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Management on Apr 28, 2023
Dear Guest,Thanks for your review and we appreciate your feedback. Holiday Inn Piscataway Somerset has been recently remodeled with extra care for guest comfort. Your review will be shared with our team who will be delighted to read your feedback..

4/10 Poor

Taliba

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel appears to be under construction the one elevator door kept getting stuck our room was never cleaned when we left for the day and returned it was still dirty. The sink faucet in the bathroom looked new however it was tilted so the water came out side ways which squirted everywhere the toilet flushed very slowly which was scary because we were not quite sure if the water would go down and the Tv kept going in and out this was a very disappointing stay and we had multiple rooms and we were all unsatisfied the price was good but next time we will pay more for better service
Stayed 2 nights in Mar 2023
Response from Sincerely , Holiday Inn Piscataway - Somerset on Mar 27, 2023
Dear Taliba,Thank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

8/10 Good

Nithin B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Sincerely , Holiday Inn Piscataway - Somerset on Mar 22, 2023
Hi Nithin,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon.

10/10 Excellent

Harris

Business traveler
Liked: Cleanliness, staff & service, amenities
Very friendly staff, but inn is under construction.
Stayed 1 night in Feb 2023
Response from Sincerely , Holiday Inn Piscataway - Somerset on Feb 2, 2023
Thank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

10/10 Excellent

Vanessa

Stayed 1 night in Jan 2023
Response from Sincerely , Holiday Inn Piscataway- Somerset on Jan 24, 2023
Hi Vanessa,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our hotel soon

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Sincerely , Holiday Inn Piscataway- Somerset on Jan 24, 2023
Hi Sabrina,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our hotel soon

2/10 Terrible

Saba

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This is a place under construction & Dust all over.
Stayed 1 night in Nov 2022
Response from Sincerely , Holiday Inn Piscataway - Somerset on Nov 28, 2022
Dear Saba,Thank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Renovation Issues
Overall stay wasn’t too bad. On arrival had to wait a bit because receptionist was using the restroom. Lobby looked ok While approaching the elevator the floors didn’t look too good then I realized the the hot was under big construction. Which no one told us. Rates should of definitely been cheaper for the service inconvenience. 1st day of breakfast services and food was pretty good but 2nd day not so good.
Stayed 2 nights in Nov 2022
Response from Sincerely , Holiday Inn Piscataway - Somerset on Nov 28, 2022
Dear AnonymousThank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

2/10 Terrible

Eligah

Stayed 3 nights in Feb 2022

6/10 Okay

Jozabad

Liked: Staff & service
Stayed 1 night in Nov 2022

10/10 Excellent

CHANNEL

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022
Response from Sincerely , Holiday Inn Piscataway - Somerset on Nov 14, 2022
Hi Channel,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our hotel soon

6/10 Okay

Mauricio, Heredia

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great and they always tried to help. The hotel conditions are not in good shape. The carpets smell like cigarette, and from the rooms, you can hear if your neighbors are talking or watching TV. The beds are not comfortable. The area around the property is not nice and you need a car because there is nothing around to do.
Stayed 5 nights in Oct 2022
Response from Sincerely , Holiday Inn Piscataway - Somerset on Oct 28, 2022
Dear Mauricio,Thank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

6/10 Okay

james

Business traveler
Liked: Staff & service
Disliked: Amenities
Seedy exterior, broken credit card machine, no dinner, pricey breakfast, dirty bathtub. Friendly staff. But not a place where you want to land at the end of a long drive.
Stayed 1 night in Oct 2022
Response from Holiday Inn Piscataway - Somerset on Oct 21, 2022
Dear JamesThank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

4/10 Poor

Zachary

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Barely any Wi-Fi? It’s 2022. Less than 1mb per sec is archaic.
Stayed 5 nights in Sep 2022
Response from Holiday Inn Piscataway - Somerset on Oct 11, 2022
Dear ZacharyThank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is getting a facelift so there was a lot of construction materials around which is why I didn’t give the highest mark.
Stayed 1 night in Sep 2022
Response from Holiday Inn Piscataway - Somerset on Sep 22, 2022
Hi TylerThank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon

10/10 Excellent

murry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Holiday Inn Piscataway - Somerset on Sep 9, 2022
Hi MurryThank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon

10/10 Excellent

Brenda, Piscataway

Stayed 1 night in Aug 2022

8/10 Good

SIERRA

Stayed 2 nights in Jul 2022

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a new renovated, first night we still smell the paint, but the AC helped exhausting out. Hallway is amazing long, construction dust and leaking were there.
Stayed 5 nights in Aug 2022
Response from Holiday Inn Hotel Piscataway - Somerset on Aug 11, 2022
Thank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022
Response from Holiday Inn Hotel Piscataway - Somerset on Aug 9, 2022
Hi Ann Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed stay. Being appreciated for the hard work that me and my staff puts in give us the drive to do more and we sincerely appreciate your comments. Your Kind comments have been shared with my staff and they show sincere appreciation. We look forward to your next stay at our fully renovated hotel soon

2/10 Terrible

Jesus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is currently going thru a remodeling. looks nothing like the pictures. the elevators are constantly malfunctioning. the ceiling tiles are stained with water stains all over. do jot recommend. maybe one day ehen remodel is finished it will be nice. avoid for now
Stayed 2 nights in Jul 2022
Response from Sincerely , Radisson Hotel Piscataway / Somerset on Aug 1, 2022
Thank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

6/10 Okay

Angela

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Finish Renovations
Hotel under renovation and new management, which was not indicated at point of sale. 6pm arrival. Lobby was chaotic and needs stanchions to cue. Agent was talking with workers who seemed to be addressing repairs. Pool was out of order. No concession for that lost amenity, which was the planned activity for my family. Path to elevator a maze and smelled of paint. Unfinished updates. Elevator small. Room 217 faces quiet parking lot and vacant lot. Sunrise side. Room was stark contrast to lobby and hall. Comfortable beds, fresh linens, clean bathroom with super hot water and good pressure. Soap, shampoo, conditioner offered. TP in cabinet. Thermostat hanging off wall but worked. TV and remote clean and working. Lights worked, but no bath fan. Coffee station and refrigerator.
Stayed 1 night in Jul 2022
Response from Sincerely , Radisson Hotel Piscataway / Somerset on Aug 1, 2022
Thank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

2/10 Terrible

Marcella

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property under construction. Door to the room stuck, it took me 5 minutes to get out. TV didn't work, no internet service. Pool,rec room kitchen closed, shower cut off as I was shampooing my hair, no water pressure, paint dust all over the place, room was clean. The site false advertising. Said it was The Radisson Hotel, it's Holiday Inn said it had everything. No restaurant & bar on property, pool closed, rec room was under construction I will never stay there.
Stayed 1 night in Jul 2022
Response from Sincerely , Radisson Hotel Piscataway / Somerset on Aug 1, 2022
Thank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the condition of the hotel and availability of hotel staff at that time. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

2/10 Terrible

Joseph

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There was blood on the comforter when we got to the room, asked for another comforter, they said they didn't have any left. Asked for a couple of blankets, they didn't deliver it so an hour later went down to ask for them again, they delivered it 25 minutes later and went to unravel them and there are band aids and clumps of hair. Bugs . Also, there was a big party in the lobby and there was toys EVERYWHERE in the halls, kids riding on scooters, bikes etc. and running everywhere. They were running amuck and was extremely dirty . Pool was closed as well because of them. Hotel management had no control over this hysteria. 0/10 would never go back.
Stayed 1 night in Jul 2022
Response from Sincerely , Radisson Hotel Piscataway / Somerset on Jul 26, 2022
Dear Joseph, Thank you for your feedback and for taking the time to rate your experience. It saddened us to hear that your experience was anything less than satisfying. We strive for complete guest satisfaction and we are regretful that your experience fell short of that standard. Certainly, this is not the kind of experience we would want any of our guest to have and remember after. Your feedback is appreciated . We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects