Ratings based on 115 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bowling Green, ky
Bedbugs in room 204.Posted Aug 28, 2017
Pros: Close to highway, Let me park close to front door.
Cons: Fumigate, plumbing maintenance
Location: Somerset carshow
Bedbugs in room. Toilet loose on the floor. Always stay here, but not now.
Posted Aug 10, 2017 on Hotels
The bathroom had mole, the carpet needs to be replaced and the hotel needs to be updated.
by A verified traveler
Fine, except for cleanlinessPosted Aug 6, 2017 on Hotels
Overall the hotel was fine. Breakfast was nice for a continental breakfast (They had both regular and blueberry waffles). The service was great. The reason I can't give this a better review was the room cleanliness. The floor was...soggy. It felt like it had soap in it and was gross to walk on. There was used soap in the shower when we got in, there was hair in the tub and the faucet was blocked so you couldn't take a bath, only a shower.
You would be better off sleeping in your car!!Posted Jul 23, 2017 on Hotels
They gave us a smoking room after we requested a non smoking. You can smell the cigarettes before opening the door. Went to the front desk to ask for a non smoking. The front desk said sorry that's the only room left. I asked for a refund they laughed and said there no refunds. I told them we wouldn't stay there and I would dispute the charge on my credit card. The guy then found a non-smoking room. There was someone's makeup on the pillow cases. The room was filthy the carpet turned your feet black. It smelled bad and the shower had mold growing in and around it.
Posted Jun 27, 2017 on Hotels
for Everyoneby A verified traveler from somerset
Clean comfy bed and shower all you need.Posted Jun 23, 2017
Everyone nice from start to end. Makes a big difference. Thanks so much. See you soon.
Confirmation means nothing at this hotel.Posted May 23, 2017 on Hotels
I booked four nights through hotels.com and got my confirmation ... when I arrived the hotel had already given my room away. There was a huge convention going on in Somerset, and there were no other available rooms anywhere. I had to turn around and make the five hour drive back to my house.
Posted Apr 25, 2017 on Hotels
Nice and clean! We will be going back!
Posted Apr 18, 2017 on Hotels
GreatPosted Mar 31, 2017 on Hotels
Great stay staff very friendly and accommodating