Ratings based on 1,574 Verified Reviews

3.7 out of 5
79% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2018
Great location to Boston area and very close to restaurants and shopping
3 out of 5
Recommended
for Everyone
by A verified traveler

Functional hotel for working around the city

Posted Apr 13, 2018
This is a good hotel for use while working at various places around Boston.
Comment from Hotel Management
Apr 14, 2018 by Lisa H - Manager, Hotel Management
Dear valued guest, Thank you so much for taking the time to tell us about your stay at our hotel. We are pleased to hear that our hotel is a great choice for you to do work around the city. We hope to see you next time you travel to the area! Sincerely, Lisa H.-GM
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2018
The only complaint I have is the hours for the free breakfast. Most places I have stayed had it until 10 or 11 in the morning. It was 6-9 at this hotel and I just found that to be weird.
Comment from Hotel Management
Apr 14, 2018 by Lisa H. - GM, Hotel Management
Thank you for taking the time to tell us about your stay at our hotel. We try to make our guests’ stay as enjoyable as possible. Please know that our staff is readily available to assist you with breakfast options should you need a later breakfast in the future. Thank you again for your valued feedback, we hope to see you again soon. Sincerely, Lisa H.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Great conditions and pretty good location.

Posted Apr 9, 2018
Good place and great price, close to the city, free parking, free breakfast. Everything you need is there, a lot of nice cafe places and restaurants, lots of shops right next to the hotel. I will definitely come back. Thank you!
Comment from Hotel Management
Apr 10, 2018 by Lisa H, Hotel Management
Thank you for sharing this wonderful review! We appreciate the complimentary remarks regarding our convenient location, well appointed guest rooms and amenities, and exceptional service. We appreciate the recommendation and look forward to seeing you again soon on your next visit. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel conveniently located

Posted Apr 9, 2018
Staff was friendly and room was spacious and welcoming. The stay included a generous breakfast which added to its appeal. It was surrounded by shops and restaurants right off of 93 so you can get back & forth from downtown Boston easily. Enjoyed my stay.
Comment from Hotel Management
Apr 10, 2018 by GM, Hotel Management
We appreciate the time that you took to write a review of your stay with us! I am thrilled to hear that you had a great stay and were able to take advantage of everything our location has to offer. We hope to see you again on your next visit to the city. Sincerely, Lisa H
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Clean and comfortable.

Posted Apr 6, 2018
Pros: Cleanliness, comfort, free parking
Cons: No
Location: Convenient location, close to highways and the city. Shopping nearby.
This hotel was far superior to others I recently stayed at.
Comment from Hotel Management
Apr 7, 2018 by Lisa H. General Manager, Hotel Management
Thank you for your feedback regarding your recent stay with us. We're happy to hear you enjoyed your stay and were able to enjoy our wonderful location in Somerville – Assembly Row. There's so much to do and see and we're so close to it all. We look forward to welcoming you back the next time your travels bring you back to the Boston-Somerville area.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Great place to stay

Posted Apr 4, 2018
Excellent hotel, close to city without city price tag. Close to food and shopping. Uber into the city in about 10 minutes. Comfy beds, hot water, good breakfast. Will stay again!
Comment from Hotel Management
Apr 7, 2018 by Manager, Hotel Management
Thank you for taking the time to tell others about your recent stay with us. We value your feedback and we're happy to hear you enjoyed your stay. Our location is close to so much to see and do in the city, and our proximity to the "T" makes it that much easier. We look forward to welcoming you back. Sincerely Lisa H-
3 out of 5
Recommended
for Everyone
by A verified traveler from medford mass

Nice building location is great

Posted Mar 31, 2018
Once i entered the room the temp was up to 80 degrees i turn the ac on to cool the room but that did not work. Maintenance man arrived tried to fix it and he did his best. The ac would come on for five minutes and turn off for twenty minutes. Then repeat. All night long then got up in the morning to shower and the shower head disnt work. The water spraid out of the connection between the hose and fixture. I am a facilites manager and when any item in my medical facilites is brike or needs attention i make sure my staff fix it and i put all exM rooms in this case hotel rooms should be on a walk through to make sure all items are working. Not happy about this.
Comment from Hotel Management
Apr 3, 2018 by LQ Customer Care, Hotel Management
John, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Your comments will be reviewed by management, and we will make sure we are thoroughly inspecting rooms and promptly reporting maintenance issues to make sure your experience is not repeated. We appreciate you bringing this to our attention and hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Sincerely, Diana - LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler

Old facility, great staff

Posted Mar 28, 2018
We stayed here on an overnight between flights at Logan Airport. The driver and check in staff were very friendly and competent. The building itself has seen better days. It has a bit of a musty smell, and things look a bit worn. We could see light through the holes in the curtains. Everything was clean, but worn looking. Excellent breakfast buffet included in the price.
Comment from Hotel Management
Apr 2, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide feedback on your recent stay. While we thank you for your kind words about our staff, we are sorry to hear that you were not satisfied with the hotel in general. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Sincerely, Diana - LQ Customer Care
3 out of 5
by A verified traveler

Eh 3 at best

Posted Mar 18, 2018
Room smelt of heavy mold, sheets smells like a grown man, overall disappointed with the room for the rate we paid.
Comment from Hotel Management
Mar 26, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review of your stay. The odor issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you. We will be forwarding your feedback to the hotel management team to ensure the issues are addressed. We very much appreciate your business and thank you for staying with us. Respectfully, Diana - LQ Customer Care