Ratings based on 1,543 Verified Reviews

3.7 out of 5
81% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great place to stay

Posted Nov 30, 2017
Pros: Everything
Cons: Nothing that I can think of
Location: Close to the train, plenty of eating places, bakeries & 7 Eleven
Hotel very clean, staff always friendly & helpful. Very happy with this hotel
Comment from Hotel Management
Dec 2, 2017 by PR, Hotel Management
Dear Guest, Thank you for your recent stay at Sunworld Dynasty Hotel Taipei. We are happy about that you had created a great experience with our services and hotel's environment. Your encouragement will motivate us to improve service in the future. Thank you for your support and sharing again! We are looking forward to serving you again soon! Best Regards, Sunworld Dynasty Hotel Taipei
4 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, Hawaii

GOOD PRICE AND LOCATION

Posted Nov 7, 2017
Pros: Clean and felt very safe. Location to the MRT was good.
Cons: Help non speaking Chinese hotel guest confirm departure flight with the airlines.
Location: Night market and the MRT was close. 7-11 in the hotel was great. Underground food court next door was great.
The entire Concierge staff was very helpful. We would like to give special thanks Jackie Chen & Bert Tsai. They gave us good directions and good suggestions on where to go and what to see. They saved us money & time and made our visit to Taipei enjoyable. Tobey at Check in was very fast. We asked her for assistance in confirming our departure flight with China Airlines. She informed us that we had to do it ourselves. Later a young female at the concierge helped us confirm our flight. She spoke Chinese and it took her over 5 minutes to complete the confirmation. Not speaking Chinese it would have taken us much longer. This is the 1st time a hotel employee refused to confirm a departure flight in all our travels to Asia.
Comment from Hotel Management
Nov 13, 2017 by PR, Hotel Management
Dear Guest, Thank you for your recent stay at Sunworld Dynasty Hotel Taipei. We are grateful for that the location and interior environment of our hotel can benefit your travel. Also, we are happy to know that the services provided by our staff especially Jackie Chen and Bert Tsai can meet your demand as they had provided travel suggestion for you and helped you to solve problems. Otherwise, sorry for the inconvenient about our staff did not inform you the correct method to confirm your flight at first. We will review the service training and the process of service delivery to maintain our quality service for every guest. Thank you for your support and valuable review! We are looking forward to serving you again in the future! Yours Sincerely, Sunworld Dynasty Hotel Taipei
5 out of 5
Recommended
for Everyone
by A verified traveler

Not bad

Posted Oct 31, 2017
Old but good value and good location . Would def stay here again
Comment from Hotel Management
Nov 10, 2017 by The Sunworld Dynasty Hotel Management, Hotel Management
Dear Guest, Thank you for your recent stay at Sunworld Dynasty Hotel Taipei. We are grateful to know that you had a great living experience in our hotel and our convenient location can benefit your travel. We will keep improving our services in order to provide quality services for each and every guest. Thank you for your stay! Wishing you all the best! Yours Sincerely, The Sunworld Dynasty Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from HK

Overall very good

Posted Oct 3, 2017
Pros: Mostly everything.
All staff was very friendly and welcome. Have a early morning check-in and notified the hotel which they were aware, once arrived, the staff asked if we were that late quest, well see they are alert of it. Very pleasing. They upgraded us to upper level which was nice as we were very tiring. Front Desk is always smiling and pleasing. Staff greets you when you get out of the lobby lift. Very closed to 2 train station. Facilities in hotel is well equipped. Even travelling back via taxi isn't expensive at all. Will definitely come back to this hotel if I go back to Taipei.
Comment from Hotel Management
Oct 5, 2017 by The Sunworld Dynasty Hotel Management, Hotel Management
Dear Guests, Thank you for coming to The Sunworld Dynasty Hotel and taking time to share your constructive review. We are happy to hear the services provided by our staff have managed to satisfy your demands. We will continue to improve in order to provide even better services. We will continue to improve in order to provide even better services. Be sure to visit us again soon! Wishing you all the best. Yours Truly,
3 out of 5
by JeongJang Chris

Great location, service, OK room with old design.

Posted Sep 6, 2017 on Hotels
Hotel is in great location, good service. The properties is kind of old. The bath room was designed in a old way that is almost 1 feet higher than other floor. I twisted my ankle because of that at night when used the bath room. The hotel management tried their best to make me feel better by sending ice, fruits, and reimbursed the fee for medication. It would be a great stay if the accident did not happen.
Comment from Hotel Management
Sep 26, 2017 by PR, Hotel Management
Dear Guest, Thank you for your write-up on your recent stay. We are really very sorry about the accident that happened in our hotel. Our team were take your situation very concern and hope you get well soon. We look forward to welcoming you back to our hotel again in the very near future.All the staff in Sunworld Dynasty Hotel Taipei are always doing our best to serve every guest,the comments will let us doing better and better. Thank you once again for your sharing. Your Truly, The Sunworld Dynasty Hotel Management
4 out of 5
by Pei

This traveler left a rating score only Posted Sep 3, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Great to come back

Posted Aug 20, 2017 on Orbitz
I stayed here in 2012 and decided to stay here again in August 2017. Excellent location and very nice staff! The breakfast was superb!
Comment from Hotel Management
Sep 2, 2017 by Duty Manager, Hotel Management
Dear guest! Thank you for your loyalty to our hotel. We really appreciate your support to our hotel. Your kind words are the driving force to make our service to reach excellence. Look forward to have you back with us any time soon. Enjoy your weekend.
4 out of 5
by Grace

Posted Aug 6, 2017 on Hotels
Comment from Hotel Management
Sep 2, 2017 by sunworld dynasty hotel, Hotel Management
Thank you for your kind reply. Look forward to have you back any time soon. Enjoy your weekend.
5 out of 5
by Taison

I'll stay here again. Value wise.

Posted Aug 4, 2017 on Hotels
My stay here is great. No complaints. This time my room and bed is smaller than last time I've stayed. But it's fine.
Comment from Hotel Management
Sep 2, 2017 by sunworld dynasty hotel, Hotel Management
Thank you for your kind comments. If you need any assistance during the stay, please let us know, we will do our best to make your stay more comfortable. Enjoy your weekend!
5 out of 5
by A verified traveler

Great Hotel !

Posted Jul 30, 2017 on Hotels
Great hotel. Loved my stay.
Comment from Hotel Management
Sep 2, 2017 by sunworld dynasty hotel, Hotel Management
Thank you for your kind words. We look forward to have you back with us any time soon. Enjoy your weekend!