Ratings based on 461 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 6, 2017 on Hotels
5 out of 5
by david

keep the real newspapers for the dads

Posted Jun 5, 2017 on Hotels
they switched our room and it made all the difference, and they have newspapers ! good ones like new york times. sonoma mission inn is $500+ / night and to read the paper i gotta download and open their app on my phone....yea right. my wife likes massage and spa, i like coffee and poolside news papers
Comment from Hotel Management
Jun 29, 2017
Thank you for sharing your experience at the Lodge at Sonoma Renaissance Resort & Spa. We appreciate your feedback and are delighted to hear about your stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Warm regards.
2 out of 5
Recommended
for Couples
by A verified traveler from Corona, Ca

For the Price most disappointing

Posted Jun 5, 2017
Pros: Stay here often It has gone down hill. Love location.
Cons: Rooms need to be reviewed for repairs ETC.
Location: Napa wine country Lunch in St Helena
TV did not work so we could not watch and $18 movie. Room had not been clean when we were allowed to check in.
Comment from Hotel Management
Jul 23, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. Our commitment to investing in our property will continue, therefore we can provide with a better stay. Best Regards.
2 out of 5
by Joseph

Poor service and next to an electrical pwr plant.

Posted May 27, 2017 on Hotels
At this price point, simple requests should be honored. I asked to use one of their many hoses to wash off my classic car. They'll after many calls to supervisors, they couldn't get this done. They charge a resort fee but couldn't explain what it is for (coffee is not even free, we didn't park in their lot and their workout room is very small). Just feet south of the parking lots (and many rooms) is a power plant with high tension lines. There are so many other options in town to choose from.
Comment from Hotel Management
Jun 27, 2017
Dear guest Please accept our sincere apologies for the inconvenience you may have experienced. Upon thorough review of the situation, we narrowed the cause to make some changes in our departments.As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again. Thank you for taking the time to write your review of our property, your comments are very much valued. Warm regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice hotel!

Posted May 25, 2017
Clean, comfortable, nice beds, lovely pool, nice staff. Were there with our two kids. My only complaint is that they had double beds instead of queens even though the rooms are big enough to accommodate two queens.
Comment from Hotel Management
Jun 27, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, We are glad to hear back from you, we really appreciate your great comments regarding our resort. I hope you get the time to come back again and stay with us to enjoy more of the beautiful Sonoma Valley We look forward to seeing you on your next trip to Sonoma! Warm Regards.
5 out of 5
by nedda

Stunning and comfortable

Posted May 23, 2017 on Hotels
Stunning and comfortable hotel. I wish we had had been able to stay longer. Beds were comfortable, staff helpful, location perfect! We stayed in may so everything was blooming and the town was not overcrowded.
Comment from Hotel Management
Jun 27, 2017
Dear Guest, We are glad to hear back from you, we really appreciate your great comments regarding our resort. I hope you get the time to come back again and stay with us to enjoy more of the beautiful Sonoma Valley We look forward to seeing you on your next trip to Sonoma! Warm Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2017
Lovely accommodations, great location, friendly staff
Comment from Hotel Management
Jun 27, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously every day, to provide that quality our guests expect. Thank you again, and we look forward to seeing you! Warm Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for enjoying Sonoma

Posted May 16, 2017
Wonderful accommodations for easy drive to Sonoma area wineries and breweries. Pleasant walk to Sonoma Square for restaurants, tasting rooms and shops. The room itself was quite comfortable and resort grounds, lobby, etc well-appointed. Sorry that we had not left time to enjoy the amenities on-site, as the pool area, bar and restaurant looked to be quite nice. Only draw-back was the road noise as our room faced the main road and there seemed to be a local affinity for loud cars!
Comment from Hotel Management
Jun 27, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, We are glad to hear back from you, We really appreciate your great comments regarding our resort. I hope you get the time to came again and stay with us to enjoy more of the beautiful Sonoma Valley We look forward to seeing you on your next trip to Sonoma! Warm Regards.
4 out of 5
by Nancy

Posted May 11, 2017 on Hotels
The picture of the room was deceiving. Spoke to front desk about it showing a separate sitting room and on the conformation listing it and was told old picture used for room. Very disappointed in that part of the room. Rest of room was great. Hotel was great.
Comment from Hotel Management
Jun 27, 2017
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We are delighted to hear from you, I will share your feedback with the hotel team. Thank you again, and we look forward to seeing you on your next trip to Sonoma! Best Regards.
5 out of 5
by Jessica

This traveler left a rating score only Posted Apr 20, 2017 on Hotels