Ratings based on 488 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great property and nice staff

Posted Jan 5, 2018
Pros: The property and rooms have everything you need.
Location: Perfect location right in the middle of Sonoma.
We stayed one night here and absolutely loved it. The property is beautiful and the room was really spacious. There was a wine tasting on-site when we checked in. It's a great way to learn more about the wineries in the area.
4 out of 5
by A verified traveler from Mill Valley

Posted Jan 4, 2018
Nice hotel but pricey. The massage treatments at the on site spa were short and too expensive. Was not worth the price! I would stay at the hotel again at lower rate but will not use the spa services. The breakfast at the restaurant on site was mediocre at best. Not sure that I would be too eager to stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2017
Wonderful hotel and spa. Great service. Extra freebies like the morning hike was fun.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable, friendly, clean, great location. Love

Posted Nov 26, 2017
Loved this place. Great sheets, great room, great facility. Will stay here again for sure! Walked to Sonoma square every night for dinner, shopping, coffee. Hotel staff is the best!
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Cruz, CA

Very pleasant stay, beautiful grounds.

Posted Nov 24, 2017
Pros: Open lobby, inviting bar, fireplaces. On-demand shuttle from/to hotel to/from town center.
Cons: A bit pricey.
Location: Located near town plaza where there are shops and restaurants, most particularly The Girl and the Fig!
Pleasant overnight stay with family, close to downtown area where we went for Thanksgiving dinner.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

A little boring, but all together nice place

Posted Nov 20, 2017
Pros: Nice hot tub, and lobby
Cons: Keep the hot tub open longer
Location: Hotel has a shuttle to Sonoma square
Clean and comfortable hotel with a nice lobby, hot tub, and grounds. Stayed in a cottage room with fireplace - the room was clean and felt new, but rather dark. Staying in Sonoma, I would have preferred a place that looks out onto Vineyards or the surrounding area and has more light. Very old school tv with only cable channels and $18 movie rentals (no netflix, on demand, etc.) No complaints on the size or condition, was just a little boring as you would expect from a corporate hotel.
Comment from Hotel Management
Nov 21, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. Our commitment to investing in our property will continue, therefore we can provide with a better stay. I have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Sonoma. Best Regards, Cristina M
4 out of 5
by A verified traveler from Chicago

Nice but not worth the procd

Posted Oct 14, 2017
Nice stay for the most part prior but was very concerned about the lack of managerial communication in the midst of the fires. The resort staff, bless their hearts were doing the best they could but it was very apparent that there was no one in charge during an emergency situation. No communication efforts were proactively made and an emergency plan for some degree of communication,be it email or text would have been very helpful. As we departed thanks to friends calling us very early on Monday 10/9 we could see fire on the mountain tops as we exited the resort. There were embers that had started small fires as we made our second turn to escape. When you pay nearly $1400 for less thank 36 hours at a resort you should have an expectation that in he midst of a crisis they will have utilized some of these exorbitant funds to train their people properly. Unfortunately, these fees are primarily greed driven. We met so many good, hard working people in Sonoma I hope that these employers take some of those profits and support their people when they need it most and when the resort reopens I hope they train them properly.
Comment from Hotel Management
Oct 19, 2017 by Guest Service Specialist, Hotel Management
Dear guest, Thank you for taking the time to write a review in regards to your recent stay at the Lodge at Sonoma Renaissance Resort & Spa. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. i have shared your feedback with the resort managers to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Sonoma. Warm regards.
3 out of 5
by Gary

Posted Oct 13, 2017 on Hotels
Due to the fires in Sonoma, we were evacuated from the hotel early. But the staff during our very short stay were wonderful. The room had only 6 inches of clothes hanging space.
Comment from Hotel Management
Oct 18, 2017
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our ambassadors. Thank you again, and we look forward to seeing you on your next trip to Sonoma! Best Regards.
5 out of 5
by Claudia

Posted Oct 7, 2017 on Hotels
Comment from Hotel Management
Oct 18, 2017
Dear Guest, We are glad to hear back from you, we hope you get the time to come back again and stay with us to enjoy more of the beautiful Sonoma Valley We look forward to seeing you on your next trip to Sonoma! Warm Regards.
3 out of 5
by Denise

Posted Oct 5, 2017 on Hotels
The Lodge is perfectly located within minutes drive or a short walk to all the wine shops & restaurants in Sonoma. We were able to enjoy the complimentary wine tasting which was generously poured. Staff were friendly upon entry. Other than those amenities, the room was clean but quite noisy. The bathroom was nice, but with the barn door closure, which is very heavy, it leaves a gap so unfortunately privacy is gone!! The bathtub/shower was very difficult to climb in and out of without slipping. I have had much better rooms for the cost than this hotel
Comment from Hotel Management
Oct 18, 2017
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you had with the bathtub/shower. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Sonoma. Warm regards.