Ratings based on 468 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Chicago

Nice but not worth the procd

Posted Oct 14, 2017
Nice stay for the most part prior but was very concerned about the lack of managerial communication in the midst of the fires. The resort staff, bless their hearts were doing the best they could but it was very apparent that there was no one in charge during an emergency situation. No communication efforts were proactively made and an emergency plan for some degree of communication,be it email or text would have been very helpful. As we departed thanks to friends calling us very early on Monday 10/9 we could see fire on the mountain tops as we exited the resort. There were embers that had started small fires as we made our second turn to escape. When you pay nearly $1400 for less thank 36 hours at a resort you should have an expectation that in he midst of a crisis they will have utilized some of these exorbitant funds to train their people properly. Unfortunately, these fees are primarily greed driven. We met so many good, hard working people in Sonoma I hope that these employers take some of those profits and support their people when they need it most and when the resort reopens I hope they train them properly.
Comment from Hotel Management
Oct 19, 2017 by Guest Service Specialist, Hotel Management
Dear guest, Thank you for taking the time to write a review in regards to your recent stay at the Lodge at Sonoma Renaissance Resort & Spa. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. i have shared your feedback with the resort managers to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Sonoma. Warm regards.
2 out of 5
by A verified traveler

Nice but Terribly Overpriced hotel in Sonoma

Posted Oct 5, 2017
Nice hotel overall, but terribly overpriced for what you get. Basically just a plain hotel room that was as expensive as a room in a top notch hotel in Aspen during ski season. There were no lights above the mirror in the bathroom, so my wife had to use a flashlight to put on her makeup. Additionally, the air conditioning sounded like a gun shot when it came on, waking us up numerous times each night. The coffee maker in the room was terrible as was the coffee provided in the room. There was no coffee available for guests in the lobby in the morning, with the guests having to wait for the lobby coffee shop to open to buy a cup. Even Motel 6 provides coffee for the guests in the lobby in the morning!
Comment from Hotel Management
Oct 18, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, Thank you for taking the time to write a review in regards to your recent stay at the Lodge at Sonoma Renaissance Resort & Spa. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for inconveniences. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great lodge hotel near centre of Sonoma

Posted Sep 11, 2017
We were in Sonoma for a wedding, we hadn't realised we would enjoy our hotel so much! Great staff, kids loved the pool area. Try to avoid annex though as it's close to roads.
Comment from Hotel Management
Sep 12, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, We are glad to hear back from you and are delighted to hear about your stay. I hope you get the time to come back again and stay with us to enjoy more of the beautiful Sonoma Valley. We look forward to seeing you on your next trip! Warm Regards.
5 out of 5
Recommended
for Families
by A verified traveler from London

A good place to stay in Sonoma

Posted Aug 30, 2017
Pros: The room for the 3 of us was a good size, and the pool was perfect to relax around.
Location: On day 1 we visited the Redwoods and the Russian Valley wineries. Day 2 we went to the coast. Day 3 we took a bike tour of wineries close to Sonoma.
The hotel is nicely laid out and feels roomy. No problem parking. The pool area and terrace are good. The restaurant is good though its a pricey breakfast. The location is perfect, on the hotel shuttle bus its about 5 minutes to the town center where there is a abundance of restaurants and bars, and its an easy drive in the day to all the wineries!
Comment from Hotel Management
Sep 1, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, We are glad to hear back from you, we appreciate your comments regarding our resort. I hope you get the time to come back again and stay with us to enjoy more of the beautiful Sonoma Valley. Warm Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco CA

Wonderful hotel with good amenities/offerings

Posted Jul 20, 2017
Pros: The offerings.
Location: We stayed close to the plaza and enjoyed our one night/one day of simple extravagance.
We enjoyed the Bistro, yoga in the morning followed by a hike in the Sonoma hills.
Comment from Hotel Management
Jul 22, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, We are glad to hear back from you, we really appreciate your great comments. I hope you get the time to come back again and stay with us to enjoy more of the beautiful Sonoma Valley. We look forward to seeing you on your next trip to Sonoma! Warm Regards.
4 out of 5
Recommended
for Families
by A verified traveler from Palo Alto, CA

Nice getaway spot in Sonoma

Posted Jul 18, 2017
Pros: Lobby area, wine tastings, pool.
Cons: We reserved a cottage for 2 adults and 2 kids (4 people) but clearly the cottages can't sleep 4. Not sure why this was even an option.
Location: Short drive to town for food and drinks. Wine tastings.
You probably won't spend a lot of time in your room, which are pretty average. Bathrooms are impressive and the sleeping area is standard three-star fare these days. The pool area is lovely but the drinks service could be a little more attentive. Grounds are very pleasant with cottages clustered quite close together but on top of each other.
Comment from Hotel Management
Jul 22, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. Thank you again, and we look forward to seeing you on your next trip to Sonoma! Best Regards.
5 out of 5
by Amy

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Aug 23, 2017
Dear amy, Thank you for the 5 stars, we hope to see you back on your next trip to Sonoma Valley! Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
The wine tasting was an nice surprise as we checked in. My husband and I took a morning yoga class together and wanted a dip in the pool afterwards, but unfortunately a little person had left surprise earlier and the pool was closed for cleaning. The room was very clean and luxurious. The shuttle downtown was a nice perk too.
Comment from Hotel Management
Jul 11, 2017 by Guest Service Specialist, Hotel Management
Dear Chris We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
by A verified traveler

Posted Jul 6, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017
Thank you for staying at the Lodge at Sonoma Renaissance Resort & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Sonoma.
4 out of 5
by A verified traveler

Great spot for families - for adults...

Posted Jul 6, 2017 on Hotels
This is a lovely property. Great for families, many of which were taking advantage of the pool. However for adults wanting to relax, you'll want to pay a bit extra to have access to the spa facilities as the main pool is really isn't a quiet spot due to the large number of children playing.
Comment from Hotel Management
Jul 8, 2017
Dear Guest, We are glad to hear back from you, we really appreciate your great comments regarding our resort. I hope you get the time to come back again and stay with us to enjoy more of the beautiful Sonoma Valley We look forward to seeing you on your next trip to Sonoma! Warm Regards.