Horrible hotel to stay at, they charge you a $30 damage fee even if you left no damage. Then a few days later you're charge $2.00?! I don't get what kind of business they're running at that hotel. Take my word and don't book there.
Comment from Hotel Management
Mar 5, 2017 by none, Hotel Management
Dear Expedia past guest:
Thank you for taking the time to tell us about your experience at our hotel.
Unfortunately, we are unable to look up your reservation, as your review was left anonymously.
However, I can tell you that our hotel never charges fees without full notification at the time of check in. Additionally, when making a reservation with Expedia, all room rates, taxes and charges are clearly spelled out before the terms and conditions are agreed too and accepted by the consumer. Nothing is hidden.
We have only one $30 fee at our hotel and that is our standard pet fee. Which makes me beleive you brought a pet along on your trip with you.
I am sorry you object to this fee. However, it is standard practice to charge for pets in a hotel. In fact, our pet fee comes without any restrictions and is priced much lower than the other hotels located in Healdsburg. Who only allow certain type of pets with a big price tag.
Once again, thank you for bringing your concerns to my attention. We do take our customers comments seriously and share them with our team.
Best Western Dry Creek Inn