Ratings based on 524 Verified Reviews

3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable place to stay

Posted Mar 27, 2017
Friendly staff, clean and comfortable room. It lwas nice to be able to have breakfast in the morning too.
3 out of 5
by A verified traveler

Room smelled like chemicals.

Posted Mar 26, 2017
It was a place to sleep. While the room was clean, it smelled like chemicals. Not pleasant. Also, I booked two rooms, one for my wife and I, and one for my daughter and grandson. We made a trip to SF children's hospital for my grandson. We had to bring our well behaved dog. The internet said $25 per dog additional, we were charged $50 even though we had one dog. The clerk said she had to charge incidental expenses for each room in case of damage. This was not explained. If you were traveling in a large group and had one dog, I guess there's no limit. We had no choice.
3 out of 5
Recommended
for Other
by A verified traveler from Yosemite National Park

Be specific about what you want

Posted Mar 14, 2017
Pros: Location. Breakfast. Restaurants within walking distance.
Cons: See above.
I thought I reserved a room for myself and my 2 dogs. What I got was a room for a disabled person. The room was clean but didn't have a bath tub. The hotel was full so I couldn't change rooms. It was noisy. There were many AT&T employees who liked to back up their trucks at all hours (beep! beep! beep!) This was unusual. I have stayed here many times before and it has been quiet and I have liked my room. So, when you reserve a room, be specific about what you want.
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco, ca

Easy, Great Location

Posted Mar 6, 2017
Pros: location, staff were helpful
Cons: bedding could look nicer
Location: great restaurants, bars, casino
I've stayed a few times here now. Always a quick check-in and great location. Walking distance to restaurants or a quick drive to restaurants, casino, etc.
Comment from Hotel Management
Mar 24, 2017 by Manager, Hotel Management
We are so pleased to hear that you enjoyed your stay here at our hotel. I am glad that you were comfortable and pleased with your experience here at our hotel. We will do our best to make your next visit a better experience. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Eureka

nice hotel close to shops

Posted Feb 21, 2017
Pros: quiet, big tv, comfortable bed, big bathroom counter, shampoo, conditioner, lots of towels, lots of lamps, fridge, microwave
Location: everything is nearby, freeways, museums, gyms, gas stations, restaurants, banks, starbucks, stores
quiet, clean room, large comfortable bed, big screen tv, close to restaurants, shopping, gas stations.
Comment from Hotel Management
Mar 3, 2017 by Manager, Hotel Management
Your ratings are very important to us as we want to know if our effort sufficed your expectations. Allow us to serve you better, please call our front desk if you need assistance when you visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento CA

comfortable and quiet

Posted Feb 17, 2017
Pros: The breakfast was excellent.
Cons: nothing
Location: We had spent the day in the wine country and this location was perfect.
The room was very clean and up-to-date. This was just an overnight stay so we would not have to drive home after a day of wine tasting.
Comment from Hotel Management
Feb 24, 2017 by Manager, Hotel Management
We are so glad to hear from you and to learn that we were able to give you a pleasant experience here in our hotel. Thank you for choosing to stay with us, we will do our best to make your next visit another good value hotel experience.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from San Diego, CA

Exactly what we were looking for.

Posted Feb 13, 2017
Pros: The Staff was the friendliest!
Cons: The bathroom fan was turned on with the light and was very loud. Quieter fan?
Location: The hotel was close to where we were conducting workshop. Lots of restaurants and shopping close by.
The hotel staff were as helpful and friendly as could be. We think staying at the Best Western Rohnert Park was a good decision.
Comment from Hotel Management
Feb 24, 2017 by Manager, Hotel Management
Thank you for rating your recent experience at our hotel, and for your kind remarks for our staff finding them helpful to you. We appreciate your feedback. Let us provide your next accommodation needs next time you are in town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Eureka, CA

nice hotel, close to restaurants, freeways, shop

Posted Feb 6, 2017
Pros: quiet, clean, no homeless people around, feel safe
Cons: not charge pet fee
Location: restaurants, shopping, dining, golf, freeways,
vet apt next door, relax watch tv, dine at nearby restaurant
Comment from Hotel Management
Feb 17, 2017 by Manager, Hotel Management
I am happy to hear that you were comfortable and find our location convenient. Thank you for sharing your thoughts on your experience at our hotel. It would be wonderful to serve you again. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from South San Francisco

Good hotel at an affordable price

Posted Feb 3, 2017
Check in was quick and since I showed up too early for checkin, they accommodated me by having the room prepared early..
Comment from Hotel Management
Feb 10, 2017 by Manager, Hotel Management
Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It means a lot to us that you've allowed us to be such an important part of your vacation and we thank you for sharing your experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ukiah, CA

Good price for good quality & convenient location.

Posted Jan 4, 2017
Pros: The price, quality, cleanliness, hut tub, exercise room and location.
Cons: Office staff at first was not at nice as I would expect.
Location: Very nearby to many places to eat, shop and have fun.
I usually stay in the Santa Rosa/Rohnert Park area quite often, and this was my first time at this place. Had a good experience and would definitely recommend it.
Comment from Hotel Management
Jan 9, 2017 by Manager, Hotel Management
thanks