Room smelled like chemicals.
Posted Mar 26, 2017
It was a place to sleep. While the room was clean, it smelled like chemicals. Not pleasant. Also, I booked two rooms, one for my wife and I, and one for my daughter and grandson. We made a trip to SF children's hospital for my grandson. We had to bring our well behaved dog. The internet said $25 per dog additional, we were charged $50 even though we had one dog. The clerk said she had to charge incidental expenses for each room in case of damage. This was not explained. If you were traveling in a large group and had one dog, I guess there's no limit. We had no choice.
Comment from Hotel Management
Apr 8, 2017 by Manager, Hotel Management
I sincerely apologize for the discomfort you experienced following your stay here in our hotel. Please know that we value your business, we will make sure your next visit will be a better experience. We hope to have the opportunity to serve you again soon. Kind regards.