Ratings based on 1,684 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very clean retro style

Posted Apr 22, 2017
I would recommend this place to other Angela especially went out of her way to upgrade our stay and then came looking for us when we were at lunch
Comment from Hotel Management
Apr 23, 2017 by Don H. / Front Office Manager, Hotel Management
Thank you very much for your stay with us and for your very kind words. We are only as good as our staff. And we can't wait to tell Angela you said so.
2 out of 5
by A verified traveler

Not pleased

Posted Apr 21, 2017
It took forever to get checked in, only one girl working the front desk and answering the phone. ..some sort of construction hammering on the roof decided to start at 8am the one morning we hoped to sleep in. No bueno.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Sonoma County Value

Posted Apr 20, 2017
Checkin easy and painless. The beds are extremely comfy. Onsite dining. Wine tasting in lobby. What else can I say.
Comment from Hotel Management
Apr 23, 2017 by Don H. / Front Office Manager, Hotel Management
Thank you very much for your review and for your stay with us. We work hard to make each stay very special. Your acknowledgement here is much appreciated. Cheers, Don
3 out of 5
by A verified traveler from san jose, ca

Old and needs renovation

Posted Apr 12, 2017
Ok but not worth $150 a night No free breakfast Old amenities like hairdryer from 1960's
Comment from Hotel Management
Apr 13, 2017 by Don H. / Front Office Manager, Hotel Management
Thank you Lou for your review and for your recent stay with us. We hope you'll keep visiting when you're in the area. We just upgraded the tv's to have 300 channels and will look at your review to see what we can do better.
2 out of 5
by A verified traveler

Posted Apr 10, 2017
Pool and spa was nice. Room smelled strange, like maple syrup. Bugs in room. Continental breakfast was a bit pricey at for what was offered.
Comment from Hotel Management
Apr 13, 2017 by Don H. / Front Office Manager, Hotel Management
Hi there, We're sorry you felt the stay was less than expected. We appreciate your feedback and are always looking for ways to get better.
5 out of 5
Recommended
for Everyone
by A verified traveler from ms

Close to hot air balloon ride

Posted Apr 4, 2017
Very nice staff. Spa massasge the best. Did not use pool
Comment from Hotel Management
Apr 13, 2017 by Don H. / Front Office Manager, Hotel Management
We hope you'll come back to use the pool next time. We hope you'll come back every time you want a hot air balloon ride!
5 out of 5
Recommended
for Everyone
by A verified traveler

Thank you guys

Posted Mar 30, 2017
When in and they give me an upgrade for free! Great environment great little seclusive spot!
Comment from Hotel Management
Apr 17, 2017 by Don H. / Front Office Manager, Hotel Management
Thank you Axix for your review and for your stay with us. We hope to see you again soon.
2 out of 5
by A verified traveler

Mediocre

Posted Mar 21, 2017
Pros: The pool and spa are the only redeeming qualities.
Cons: Upgrade needed. Looks like they previously did a cheap renovation, it shows.
Location: Location is great. Close to town and great food places.
Even renovated, thsi hotel is old. I would put this at a two star hotel, not a 4 star as listed.
Comment from Hotel Management
Mar 23, 2017 by Don H. / Front Office Manager, Hotel Management
Thank you very much for your feedback. We are sorry you found your stay to be less than expected. We just performed a property wide upgrade to 300+ channels. Tesla Charging Stations and 10 acres of Wi-Fi as well. We're very happy you found our location to be great. We certainly agree. Five minutes to St Francis Winery, a short walk to Montgomery Village, our hotel certainly is centrally located.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent old school elegance 70's style

Posted Mar 13, 2017
Upgraded to a poolside suite at no charge without asking... Staff was excellent.. Grounds are awesome
Comment from Hotel Management
Mar 23, 2017 by Don H. / Front Office Manager, Hotel Management
Thank you very much for your stay with us. We can't wait to see you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
The room was huge! I do wish the climate control was a little more precise to keep the air fresh. Got rather stuffy at times, even with the fan set to on instead of auto. Overall a very pleasant stay and super helpful staff. I arrivedich earlier than I anticipated and they worked to accommodate my needs. It was wonderful getting a little nap in after early morning travel.
Comment from Hotel Management
Mar 23, 2017 by Don H. / Front Office Manager, Hotel Management
Thank you very much for your review and for your stay with us. We will certainly look into this and look forward to seeing you in the future.