Ratings based on 1,380 Verified Reviews

4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Guttenberg, NJ

Perfect Location

Posted Apr 21, 2017
This hotel is in a perfect location if you plan to visit the Napa and Sonoma vineyards. The rooms are nice, large and they are kept clean. The bed is very comfortable. The staff is so nice, professional and knowledgeable. They made so many good recommendations and gave us coupons to a lot of vineyards. Wonderful stay.
Comment from Hotel Management
Apr 24, 2017 by Tony, Hotel Management
We are delighted that you enjoyed your wine country experience with us. Thank you so much for staying with us. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Perfect location for Sonoma wine country tasting

Posted Apr 18, 2017
Pros: Proximity to the 101, clean, amenities for a reasonable room rate
Cons: Hot water and water pressure was not very good in my room
Location: Lots of wineries, shopping very close, restaurant is nice
Very well-run, friendly hotel with plenty of amenities to relax, catch a workout, dip in the hot tub or explore the dozens of Sonoma County wineries within a 10-15 minute drive
Comment from Hotel Management
Apr 24, 2017 by Tony, Hotel Management
Thank you for staying with us and providing comments about your stay. We are happy to hear that you enjoyed our convenient location and clean accommodations. We will look into the water issues you mentioned to prevent recurrence with future guests. We hope to see you again soon.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 17, 2017
Overall good. Needs renovations and redevelopment.
Comment from Hotel Management
Apr 24, 2017 by Tony, Hotel Management
Thank you very much for staying with us. We appreciate your feedback and hope to see you again soon.
2 out of 5
by A verified traveler

Posted Apr 10, 2017
I thought it was overpriced for the condition of the hotel. Overall, the hotel is a little tired. The draperies in our room were coming off the rods and there was a college room refrigerator. Also, no plugins for all the electronic devises. Hotel really needs an update. Also, they charge $10 additional for parking, when there was plenty of parking available. The location was good though. Nice views and a nice back patio behind the restaurant.
Comment from Hotel Management
Apr 17, 2017 by Tony, Hotel Management
Thank you so much for staying with us and providing feedback. We are sorry to hear that you were disappointed in the overall accommodations during your recent stay. We are looking into the points you mentioned for opportunities to improve. We hope to see you again soon.
5 out of 5
Recommended
for Families
by A verified traveler from San Francisco

Lovely wine country escape

Posted Apr 4, 2017
Pros: I loved the large room and the breakfast
Cons: Parking was a $10 fee, and my reservation said it was free.
Don't let the Santa Rosa address trick you, this property is delightfully located in the heart of wine country just south of Healdsburg and perched on a hilltop overlooking part of the valley. The architecture is similar to an old wine country lodge, and I'm glad Hilton kept it that way because it made the experience more authentic and more of an escape compared with going to a cookie-cutter resort. The amenities are all still there though, and having a pool in wine country on a sunny day is just magical. It was a great location to explore Geyserville, Healdsburg, Kenwood, etc. The rooms were very large with soft, comfy beds and a great bathroom. All that was missing was the bath robes per room! The breakfast options were also great. I would steer clear of the nearly $20 hot continental breakfast because you can get a delicious fritatta or poached egg hash for $13.
Comment from Hotel Management
Apr 17, 2017 by Tony, Hotel Management
Dear Mary, We are delighted to hear that you enjoyed so many aspects of your stay with us. Thank you for choosing us and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Nice Hotel in Good area

Posted Apr 4, 2017
Pros: As a single woman, I feel safe coming in to room late at night.
Cons: Little refrigerator was down on floor, so not easy to reach into. hem of curtain need to be mended, and carpet looked a little worn.
Location: It's not too far from people I was visiting, and not too far from downtown and shopping, food.
I was told that they just started charging for a parking pass. But they didn't charge me this time, since I was a returning customer.
Comment from Hotel Management
Apr 17, 2017 by Tony, Hotel Management
Thank you so much for staying with us. We appreciate all the feedback and look forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to wineries and downtow

Posted Apr 2, 2017
Charged $10 for parking in an area where parking is not exactly hard to come by. Captive audience
Comment from Hotel Management
Apr 17, 2017 by Tony, Hotel Management
Thank you so much for your feedback. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable, great amenities

Posted Mar 26, 2017
Lots of amenities and they were pet friendly for an extra $50/night. The carpet in the room had seen better days and the hotel overall seemed like it was going to need renovations soon. Friendly staff, great brunch.
Comment from Hotel Management
Apr 24, 2017 by Tony, Hotel Management
Thank you so much for staying with us! We appreciate your comments and will use them to improve. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Framcisco Ca

Friendly staff, very considerate and helpful.

Posted Mar 17, 2017
Understanding staff, let me leave early due to an emergency at home. Had no hassle and even were concerned.
Comment from Hotel Management
Apr 24, 2017 by Tony, Hotel Management
We are so happy to see that our friendly staff was understanding and helpful. Thank you for staying with us. We look forward to your return.
4 out of 5
Recommended
for Couples
by A verified traveler

Comfort

Posted Mar 7, 2017
Very nice, quiet hotel. Peaceful. Good service.
Comment from Hotel Management
Apr 24, 2017 by Tony, Hotel Management
We are happy to know that you enjoyed a peaceful stay with us. Thank you for choosing us. We hope to see you again soon.