Ratings based on 1,313 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Great location. Staff and food were wonderful.

Posted Dec 1, 2016
Very nice view of Santa Rosa. Very quaint. Close to everything. We have used them a few times and enjoyed each.
Comment from Hotel Management
Dec 3, 2016 by HotelMgmt, Hotel Management
We are thrilled our convenient location worked well for your stay in the area and that you appreciated the friendliness of our staff. Thank you for sharing your review of your time here. Please come back and visit with us again soon at Hilton Sonoma Wine Country Hotel.
3 out of 5
by A verified traveler from US

Great one day get away from Daly City

Posted Nov 30, 2016
Worms in the outdoor pool. Great pool but not when it is wet outside. Worms crawl into pool, big turn off. Also t.v should have auxillary access.
Comment from Hotel Management
Dec 2, 2016 by HotelMgmt, Hotel Management
We want your stay to be enjoyable throughout and apologize for any disappointments you had with our pool area and TV in your guestroom. Our team will look into ways to keep our pool area at its best. We are pleased you had a relaxing getaway from the daily grind and can’t wait to welcome you back.
2 out of 5
by A verified traveler from US

Disappointing and not worth the price

Posted Nov 27, 2016
The room had an old bed whose bed spring had given up. Walls are thin and you can hear everyone talk late at night.What doesn't help is the rooms having a common door which can be used to join two rooms. No bathrobes no microwave. No complimentary breakfast. I am hilton honored member and what was disappointing was the the housekeeping service did not even show up. We left the room at 10 am to begin our day and when we came back at night was still the same. In hindsight I should have called them specific maybe. Some pros are close to hwy 101, starbucks and feels like a safe place In a nutshell if you are paying close to 400 bucks for this kind of room do your research well as I am sure you will get better rooms out there.
Comment from Hotel Management
Nov 29, 2016 by HotelMgmt, Hotel Management
We truly regret any disappointments you had with your guestroom and our housekeeping team and we apologize for your experience. We will have our team address the issues you mentioned. We hope to have the chance to welcome you back for a better experience and renew your trust in us.
5 out of 5
by A verified traveler from US

excellent wines

Posted Nov 26, 2016
Pros: location, restaurant
Cons: none
Location: wine tasting
This Hotel is near many excellent wineries so if you are in to wines this is your place. The restaurant is very good. We had a wonderful Thanksgiving dinner there. Be sure you get reservations in advance as a lot of locals come here for meals.
Comment from Hotel Management
Nov 29, 2016 by HotelMgmt, Hotel Management
It was a pleasure to have you visit with us over the holidays and we thank you for your kind words for our hotel and on-site restaurant, Nectar. We are thrilled you had a wonderful time here and hope you will visit with us again soon at Hilton Sonoma Wine Country Hotel for another relaxing stay.
4 out of 5
by A verified traveler from US

Very convenient to main highway and town.

Posted Nov 26, 2016
A very pleasant place to stay, clean and convenient. Love that you can stroll the grounds, too.
Comment from Hotel Management
Nov 29, 2016 by HotelMgmt, Hotel Management
How wonderful to learn that you not only enjoyed our convenient location, but had a chance to stroll along our beautiful grounds! Thank you for choosing to stay with us at Hilton Sonoma Wine Country Hotel. It will be a pleasure to have you visit with us again the next time you are in the area.
1 out of 5
by A verified traveler from arkansas

thin walls

Posted Nov 6, 2016
Pros: Concierge.
Cons: Location. Can't walk to anything nearby. Walls were paper thin.
Location: If you have a car, Russian river brewery and third street ale works and healdsburg are great places to visit.
Can hear everything your neighbors are doing and saying. Nice concierge and view from restaurants patio.
Comment from Hotel Management
Nov 8, 2016 by HotelMgmt, Hotel Management
While we are pleased you appreciated our staff and location, we do regret if you had any disturbances to your rest. We hope the next time you are exploring our beautiful area, we have the opportunity to welcome you back to Hilton Sonoma Wine Country Hotel. Thank you for sharing your review.
4 out of 5
by A verified traveler from US

Posted Nov 2, 2016
The heat didn't work as well as we would have liked.
Comment from Hotel Management
Nov 4, 2016 by HotelMgmt, Hotel Management
Your comfort is very important to us and we do regret if the air temperature in your guestroom was not to your liking. Please know our staff is always available to assist you and would have loved to adjust your heat in your guestroom. Thank you and we hope to welcome you back again soon.
4 out of 5
by A verified traveler from San Diego

Nice hotel, quiet area

Posted Oct 14, 2016
Pros: Quiet
Cons: Provide a happy hour
Location: Nothing to do within walking distance, downtown Santa Rosa is near by.
Went to the hotel after wine tasting in the Napa area. Not that close to Napa, but OK to relax after a long day.
Comment from Hotel Management
Oct 18, 2016 by HotelMgmt, Hotel Management
We are pleased to have provided you with a relaxing stay while you were in the area enjoying some our best local wine tasting! Thank you for staying with us at Hilton Sonoma Wine Country Hotel. We hope to have the chance to welcome you back again for another pleasurable getaway.
5 out of 5
by A verified traveler

Posted Oct 9, 2016
Great place. Restaurant served wonderful food as well.
Comment from Hotel Management
Oct 11, 2016 by HotelMgmt, Hotel Management
We are excited to read you had an enjoyable stay and appreciated our fresh menu selections we serve at our Nectar Restaurant. Thank you for your review of Hilton Sonoma Wine Country Hotel. It will be a pleasure to have you stay with us again and we hope it is soon.
5 out of 5
by A verified traveler

Posted Oct 5, 2016
HUGE hotel, great rates, awesome pool, great staff, and bar overlooking the city
Comment from Hotel Management
Oct 7, 2016 by HotelMgmt, Hotel Management
We are pleased our friendly staff, spaciousness of our hotel and relaxing pool added to your positive stay! Thank you for your review of our hotel. We are thrilled you enjoyed your time here and look forward to welcoming you back again soon to Hilton Sonoma Wine Country Hotel.