Breakfast, lunch, dinner served; Mediterranean cuisine, garden views
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Reviews of MacArthur Place Hotel & Spa

4 out of 5
MacArthur Place Hotel & Spa
29 E MacArthur St., Sonoma, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 588 out of 752 reviews" "
Rating 8 - Good. 114 out of 752 reviews" "
Rating 6 - Okay. 32 out of 752 reviews" "
Rating 4 - Poor. 13 out of 752 reviews" "
Rating 2 - Terrible. 5 out of 752 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MP on Apr 15, 2024
Hello Miles,It was a pleasure to welcome you and we are pleased to learn that your experience was so well enjoyed. We hope your visit allowed you the chance to explore the treatments offered at The Spa at MacArthur Place and if not, perhaps this can be added to the agenda the next time you join us.On behalf of your many friends overlooking Sonoma Valley, we invite you to hurry back just as soon as you can.All the best, Justin WilsonGeneral Manager

10/10 Excellent

Devin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a relaxing time and location. The staff and amenities were excellent and the food and drinks made for an amazingly enjoyable getaway.
Stayed 1 night in Mar 2024
Response from MP on Mar 27, 2024
Dear Devin,Greetings to you and yours and thank you for sharing your review. While we know our location is hard to top, we have long believed it is the genuine hospitality provided by our MacArthur Place colleagues which earns us so many repeat guests, and reviews like yours further affirm that sentiment. We thank you for shining a light on the efforts of our team and we trust you are looking forward to your return just as much as we are.All the best, Justin WilsonGeneral Manager

10/10 Excellent

edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and peaceful
Stayed 1 night in Mar 2024
Response from MP on Mar 18, 2024
Hello Edmond, We pride ourselves in creating the perfect retreat from which to relax and we are thrilled to know that your time in Sonoma Valley was so well enjoyed. We appreciate your rave review, and we hope the enjoyed experience has earned us a top spot on your list of favorite hotels in wine country. Until next time. All the best, Justin WilsonGeneral Manager

10/10 Excellent

Kristia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MP on Mar 1, 2024
Hello Kristia, Finding your review was a treat for us all and we welcome you to our extended MacArthur Place family. It was a joy to welcome you to Sonoma Valley and we hope to do so time and again for many years to come.All the best, Justin WilsonGeneral Manager

10/10 Excellent

Neeta P

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing! Rooms were beautiful.
Stayed 1 night in Jan 2024
Response from Justin Wilson on Feb 21, 2024
Dear Neeta,We are humbled by the perfect scores and so pleased to read that we impressed at every turn. Your kind words regarding our MacArthur Place colleagues and their genuine hospitality have quickly captured our attention and we can assure you that endless smiles will be the result when we share with our team.We thank you once more and we trust you are looking forward to your return just as much as we are. All the best,Justin WilsonGeneral Manager

10/10 Excellent

DANIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully redone! We’d love to stay again!
Stayed 2 nights in Feb 2024
Response from Justin Wilson on Feb 21, 2024
Dear Daniel,Learning that you hope to one day visit again is the greatest compliment of all and we thank you for taking the time to share your review. We are delighted to know that our natural luxury, in the heart of Sonoma, left you feeling spoiled, and we encourage you to hurry back just as soon as you can.All the best,Justin WilsonGeneral Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff. Close but not walkable to downtown.
Stayed 2 nights in Jan 2024

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True high end stay experience. All in details, from premium bedding and design, to hospitality staff training. Countryside luxury by all means.
Stayed 3 nights in Jan 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable stay! Has a lot of nice amenities, good food & drinks. Some noise from upstairs rooms (if you’re downstairs), but otherwise very quiet.
Stayed 1 night in Oct 2023
Response from Sylvia on Nov 15, 2023
Thank you for your review. We hope to welcome you back in the future.

4/10 Poor

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately the pool and spa were closed during our stay with no advance notice when we booked the room. Beyond that, beware the beds -- we have never strayed in a luxury resort with such soft mattresses, which rendered me with a back in spasms for the next 4 days after we left. It's unconscionable that a "new" mattress that is softer than a sponge cake could be put into a room (#57). If you cherish your back -- enquire about the mattress and check before you unpack. We also hosted a luncheon for 10 people on the Sunday at Layla and was disappointed with the lackluster service -- all this will amount to us staying in other luxury resorts next time we are in wine country.
Stayed 1 night in Sep 2023
Response from Dare on Sep 11, 2023
Dear Kevin,Thank you for sharing your review of your recent stay at MacArthur. We sincerely apologize that you were not made aware of the pool and spa closures prior to your arrival. We understand your disappointment and also apologize for the quality of your sleep & the service in the Layla. We do have new mattresses in the rooms but they are plush and on the softer side. We do want to discuss these issues with you further, and will be reaching out to you directly shortly. Best,Your MacArthur Team

10/10 Excellent

Omid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Sep 2023
Response from Dare Sturges on Sep 7, 2023
Thank you so much for your kind review of your stay at MacArthur Place! We look forward to welcoming you back soon. Cheers!

8/10 Good

Tommy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Sylvia on Aug 22, 2023
Thank you for the great review. We hope to welcome you back in the future.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved it here.
Stayed 2 nights in Aug 2023
Response from Sylvia on Aug 10, 2023
Wonderful! We love to hear that you enjoyed your time with us. WE hope to welcome you back on a future stay.

6/10 Okay

GUSTAVO, Chula Vista

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Para el precio, creo este hotel está OVER RATED y OVER PRICED. LAs habitaciones bien sin ser espectaculares, el hotel en sí bien, sin ser memorable. Nos pusieron una sola toalla, y no tenía shampoo e dispensador. Cuando al hacer check out le di mi retroalimentación la personal, me dijo: hubiera llamado a recepción. Pero cómo iba llamar si estaba en la regadera? El desayuno muy bien, el personal del comedor muy amable. Creo hay muchas mejores en la zona por este precio
Stayed 1 night in Aug 2023
Response from Dare Sturges on Sep 7, 2023
Thank you for sharing your review of your stay at MacArthur Place. We sincerely apologize for the missing amenities in your guestroom but sincerely appreciate your kind words regarding our restaurant staff. We hope to welcome you back again the the future.

10/10 Excellent

Cristiane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service Breakfast amazing Complimentary parking Excellent bed and pillows
Stayed 2 nights in Aug 2023
Response from Sylvia on Aug 6, 2023
Thank you for the excellent review. WE hope to welcome you back soon!

8/10 Good

Pratima

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall lovely. Nice setting. Conveniently located to great wineries and the Plaza. Staff very friendly. Room did have ants in an area. Restaurant is so so.
Stayed 1 night in Jul 2023
Response from Dare on Jul 29, 2023
Thank you for sharing your lovely review! We sincerely apologize for the ants in your room, but we are pleased to hear that overall you had a wonderful stay. We look forward to welcoming you back soon!

10/10 Excellent

Mayra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The landscaping, sculptures, fire pits, etc were absolutely gorgeous and our room was amazing! This was all around one of the best places we’ve stayed at!
Stayed 3 nights in Jul 2023
Response from Sylvia on Jul 25, 2023
Wonderful, we love hearing this! We hope to welcome you back again!

10/10 Excellent

Leslie

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Dare on Jul 3, 2023
Thank you so much for your kind review! We look forward to welcoming you back to MacArthur Place again in the future.

10/10 Excellent

ROMEO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall, we will return soon!
Response from Dare Sturges on Jun 15, 2023
Thank you so much for taking the time to share your review of MacArthur Place! We're delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.

10/10 Excellent

Ipek

Stayed 3 nights in Apr 2023
Response from Sylvia on May 22, 2023
Thank you for the 5 star review-we hope to welcome you back soon!

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter 2023 in Sonoma
Great location, great service. Fresh, new and spacious with great accommodations. Will come back again when in the area.
Stayed 2 nights in Apr 2023
Response from Sylvia on Apr 11, 2023
Thank you for the wonderful review! We look forward to welcoming you back for your next visit!

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! Great room. The pool area is under construction till this summer but overall great. Just thought the easter brunch was overpriced given the options
Stayed 1 night in Apr 2023
Response from Dare on Apr 14, 2023
Dear Andreas,We are positively beaming! Thank you for the kind and enthusiastic review. We look forward to welcoming you back in the future to experience our newly renovated pool & spa.Best,

10/10 Excellent

Christoph, Danville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Sylvia on May 1, 2023
Thank you for your wonderful review. We hope to welcome you back again!

10/10 Excellent

Mona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the friendliness and efficiency of the staff. The grounds and the room were immaculate.
Stayed 2 nights in Mar 2023
Response from Sylvia on Mar 27, 2023
Thank you for your wonderful review. We hope to welcome you back for another trip.

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our absolute favorite place! Third time staying here, staff and property are all wonderful with an unbeatable location.
Stayed 1 night in Mar 2023
Response from Sylvia on Mar 13, 2023
Thank you for the lovely review! We look forward to welcoming you back on your next trip.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had only one night here and I didn’t want to leave.
Stayed 1 night in Mar 2023
Response from Dare on Mar 10, 2023
Dear Amy,Thank you so much for your lovely review of MacArthur Place. We're so delighted that you enjoyed your stay and look forward to welcoming you back for a longer stay soon!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Large room. Very comfortable. The restaurant was wonderful
Stayed 2 nights in Feb 2023
Response from Dare on Feb 13, 2023
Dear David, Thank you for sharing your lovely review of your recent stay at MacArthur Place. We're pleased to hear that you had a wonderful experience, and look forward to welcoming you back soon! Best,

10/10 Excellent

Miss Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would be best if you experienced this place
I saw this resort on Instagram, which I decided to go. The entire experience was just fabulous. I was welcomed with sparkling wine and upgrade to the suite with fireplace and back patio. The resort was breathtaking, everything was brand new and clean. Room was super clean and newly renovated with tons of upgrades. Love the option to have outdoor in the front porch or even back patio, also there was couple fire pits by the room which was just perfect. I had dinner and a drink at the bar, which was just an amazing experience with friendly staff. Unfortunately, I didn’t use the spa facilities because I had a short trip, but I plan to visit it again since it was a beautiful stay. I highly recommend this place, and I am looking forward to my next visit.
Reception
Room
Back patio
Front porch
Stayed 1 night in Feb 2023
Response from Dare on Feb 13, 2023
Dear Miss Monika, A huge and heartfelt thank you from our entire team for sharing such a thoughtful review & beautiful photos of your stay. We are delighted that you enjoyed your guestroom, amenities, and grounds at MacArthur Place and had a luxurious getaway in Sonoma. We look forward to welcoming you back very soon!Cheers!

10/10 Excellent

Natalie

Stayed 1 night in Feb 2023
Response from Sylvia on Mar 13, 2023
Thank you for the 5 star review, We hope to welcome you back in the future.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Sylvia on Mar 13, 2023
Thank you for your 5 star review. We hope to welcome you back in the future.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent with reservations, assistance, massage, and kindness. Traveling with older adults and many times the staff went out of their way to make things easy and smooth. Thank you.
Response from Sylvia on Jan 3, 2023
Thank you so much for your wonderful review. We hope we can welcome you back again!

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience. Staff is very warm and welcoming.
Stayed 1 night in Dec 2022
Response from Sylvia on Dec 11, 2022
Thank you for such a wonderful review. We hope to welcome you back to our hotel & spa very soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Lodging in Sonoma
Wonderful stay because of wonderful service, food, and room features. Centrally located.
Stayed 3 nights in Dec 2022
Response from Sylvia on Dec 6, 2022
Thank you for the wonderful review. We hope to welcome you back in the future.

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
We had an outstanding stay, the hotel is beautiful design, the location is fantastic, the service is amazing. We ate breakfast at the hotel and it was super yummy. The stuff are very friendly, especially Debra and really helped me to surprised mu husband on his birthday.
Stayed 1 night in Nov 2022
Response from Dare on Nov 29, 2022
Dear Ronen,A huge and heartfelt thank you for sharing such a thoughtful review. We are delighted that you enjoyed a luxurious getaway in Sonoma and that our team played a part in making it special. We look forward to welcoming you back to MacArthur Place soon!Best,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a lovely place with incredibly attentive staff. Really service at its best.
Stayed 2 nights in Nov 2022
Response from Sylvia on Nov 16, 2022
Thank you for your wonderful review. WE look forward to welcoming you back soon!

10/10 Excellent

Elka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

kathleen, Petaluma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Shazieh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful. Front desk people are great. Housekeeping and valet service needs improvement.
Stayed 2 nights in Oct 2022
Response from Sylvia on Nov 16, 2022
I am so sorry you had an issue with our housekeeping & valet teams. We hope that you will come back & give us another try.

10/10 Excellent

Allan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very updated facilities
Stayed 1 night in Oct 2022
Response from Sylvia on Oct 21, 2022
Thank you for your wonderful review. We hope to welcome you back in the future.

10/10 Excellent

John Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Sylvia on Oct 12, 2022
Thank you so much for your wonderful review. We hope to welcome you back in the future.

10/10 Excellent

bonnie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding!! MacARTHUR Place won’t disappoint.
Stayed 2 nights in Sep 2022
Response from Sylvia on Sep 30, 2022
Thank you so much for your great review!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++
Stunning property. Excellent location. Attentive and friendly profession staff. Amazing food in both the restaurant and bar! Wonderful stay! We will definitely be visiting again.
Stayed 1 night in Sep 2022
Response from Sylvia on Sep 19, 2022
Thank you so much for this wonderful review! We hope to welcome you back in the future.

4/10 Poor

Jeanne

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our room was dirty, noisy, and a big disappointment for the price. It’s an old property with thin walls so we were kept awake by street noise and guests in adjacent rooms talking and partying. The room needed maintenance: carpets needed a shampoo, the walls needed paint, and the closet door was binding. We were expecting a luxurious hotel but experienced an old road side motel.
Stayed 1 night in Aug 2022
Response from Dare on Aug 10, 2022
Dear Jeanne, Thank you for taking the time to share your review of your stay and bringing these issues to our attention. We sincerely apologize for the noise disturbance and experience with your guestroom. We have addressed this with our team so we may improve upon the maintenance. We do hope that you will give us another opportunity to properly shine in the future. Best, Dare

10/10 Excellent

Birgit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Only complaint was when we went to have brunch we were told they couldn’t accommodate us. This is probably the first property I’ve stayed at where they didn’t hold a little space for guests. Can’t imagine everyone staying there was eating at at same time. Would of loved to know at check in that bfast was popular and we would of reserved right then. Otherwise the experience was lovely and so convenient but not to crazy. We will return.
Stayed 1 night in Jul 2022
Response from Dare on Aug 4, 2022
Dear Birgit, Thank you for sharing a lovely review of your recent stay at MacArthur Place and for bringing your experience with the reservation to our attention. We we would have loved for you to dine with us for brunch, and sincerely apologize for not being able to accommodate you. We look forward to welcoming you back soon and to experience all that MacArthur has to offer. Best, Dare

10/10 Excellent

Ian, Rocklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beautiful gardens.
Stayed 3 nights in Jul 2022
Response from Dare on Jul 21, 2022
Dear Bill, Thank you so much for sharing your kind words about your recent stay at MacArthur Place. We sincerely appreciate your kind words about our team and grounds and look forward to welcoming you back soon. Best, Dare

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall wonderful stay. I think their resort fee is steep for the amenities included
Stayed 1 night in Jul 2022
Response from Dare on Aug 4, 2022
We are delighted to hear that you enjoyed your stay with us and sincerely appreciate sharing your review. We look forward to hopefully welcoming you back in the near future.

6/10 Okay

Christa

Stayed 1 night in Jun 2022
Response from Sylvia on Jun 22, 2022
Dear Christa, Thank you for choosing to stay with us at MacArthur Place! We're glad that you had a good stay. Please don't hesitate to reach out to us directly with any feedback on what we could have done to make your stay truly stellar. We hope to host you again in the future. Best, Sylvia