Ratings based on 1,009 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from SoCal

Small rooms

Posted May 20, 2017
Disappointed in the size of the room. Pillows were excellent. Extra fee for dog.
3 out of 5
Recommended
for Everyone
by A verified traveler from F

Nice and clean

Posted May 19, 2017
The hotel was nice and clean. I would stay again. The staff was very friendly. My family loved the waffles in the morning! The hotel is a little close to the highway so you do hear some of the traffic, but not bad.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Nice hotel, good price, good location

Posted May 16, 2017
It was a great value for the money. Breakfast was nice. The facility was nice. I was disappointed in the tv selection. And they didn't have a snack vending machine.
Comment from Hotel Management
May 17, 2017 by Richard Papera CHA, CTA, Hotel Management
Value is that point in-between cost and what you get in return. The greater the return the better the value. This is what we offer at the Quality Inn Petaluma. Our competitive rates combined with top notch service and superior amenities make us the best value in the area. This is not bragging; it is simply the truth. We’ll see you soon. PS. All snack items are sold at the front desk. We carry a variety of items from candy to frozen foods.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to downtown Petaluma & Sonoma wineries.

Posted May 14, 2017
Pros: Clean, comfortable, wonderful staff, convenient location.
Location: Beautiful small towns nearby, eg. Healdsburg. Many wonderful wineries, especially Francis Ford Coppola Winery.
Jim at the front desk was very nice, and extremely helpful when my spouse was ill. Housekeeping staff was also great.
Comment from Hotel Management
May 17, 2017 by Richard Papera CHA, CTA, Hotel Management
We are humbled by such kind comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Well maintained, clean, would stay again

Posted May 10, 2017
Pros: Great central location to explore wine country but still be near city shopping. Near major highway. Breakfast was better than many other hotels.
Location: All the small towns in "wine country" are accessible from this hotel with a reasonable drive.
Good experience, well maintained. Seemed like a safe area. Walking distance to a some good family restaurants.
Comment from Hotel Management
May 17, 2017 by r, Hotel Management
Our location is ideal for accessing all that Sonoma has to offer. Like this guest says, we are within 30 or 40 from just about every destination in the county. We'll see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Nice hotel with breakfast and swimming pool

Posted May 8, 2017
Room nice, walked to nearby restaurant and took advantage of their pool. First stop on the way up the california coast
Comment from Hotel Management
May 17, 2017 by Richard Papera CHA, CTA, Hotel Management
The Quality Inn Petaluma-Sonoma is an ideal location to experience all that Sonoma County has to offer. We are at the gate of the wine Sonoma Country and within 30 minutes from most major attractions. We’ll see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Motel in need of repairs and updating.

Posted May 7, 2017
Pros: There is a good choice for breakfast.
I stayed at this motel last year and was very pleased. I could tell that this year there needs tone some repairs. The ceiling had cracks and the bathroom was missing some grout. Overall, I like the Quality Inn.
Comment from Hotel Management
May 17, 2017 by Richard Papera CHA, CTA, Hotel Management
We agree. Over the last year we have implemented several programs to upgrade the hotel. At this point we have already all of the executive rooms. We have upgrade projects related the lobby, windows, furniture and grounds that will take place over the next 12-16 months.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to wineries

Posted May 6, 2017
Cons: The first room we were given smelled of cigarette smoke, but the staff moved us immediately to another room.
Good home base to explore Sonoma and Napa. Nice breakfast.
Comment from Hotel Management
May 19, 2017 by Richard Papera CHA, CTA, Hotel Management
It is great to see how responsive the staff was when this guest communicated a deficiency. You satisfaction is our highest priority.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
Very good hotel and healthy breakfast, very silent you can rest .the room very clean good pool and all workers are very nice all you need is closer 😊
Comment from Hotel Management
May 5, 2017 by Richard Papera CHA, CTA, Hotel Management
We thank all of our guests for the great comments. We'll see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from P

Everything you need

Posted May 2, 2017
Clean, well maintained facilities. Polite, helpful staff. All you need for a pleasant stay. Then they went above and beyond to graciously help me when I left things behind, mailing them to me right away. Thank you so much!
Comment from Hotel Management
May 5, 2017 by Richard Papera CHA, CTA, Hotel Management
Service is what we are all about. Some hotels focus on flash, others on specific amenities. The thing they tend to forget is the customer. We'll see you soon