Ratings based on 236 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

We would stay again

Posted Jan 8, 2017
This was a 2 night stay with my girlfriend and our friend. We thoroughly enjoyed our experience, mainly because it was a comfortable stay. The staff was excellent, especially the breakfast cook. She was really funny and very interactive with us. The motel was in very close range if you're looking for places to eat. It felt like above a motel, but below a hotel. The only downside is the beds weren't very comfortable. Other than that, we all agreed that we would definitely stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2016
The rooms were really clean. The breakfast was one of the best.
Comment from Hotel Management
Dec 20, 2016 by Richard Papera CHA, CTA, Hotel Management
This why we are rated in the top 40 across the country.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mentone, CA

Stopover on a trip up the coast of CA

Posted Dec 9, 2016
Pros: Staff, especially manager, was great! The hotel was very attractive in appearance, nicely maintained, and clean. Room was lovely and roomy.
From our first step into the hotel lobby, we were treated like royalty. Manager was very friendly, gave us a wonderful room, and gave us a great tip on where to eat dinner that night. Room was spacious and clean, and had everything we needed. Breakfast the next morning was fantastic! Overall, a great experience and we would recommend this hotel to anyone!
Comment from Hotel Management
Jan 9, 2017 by Richard Papera CHA, CTA, Hotel Management
The Quality Inn Petaluma has prided itself for service that is above expectations. We are certified tourist ambassadors and love what our county has to offer.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 30, 2016
Pros: friendly
easy in--easy out-----has everything you you want nearby
Comment from Hotel Management
Jan 9, 2017 by Richard Papera CHA, CTA, Hotel Management
Our location is second to none in the Petaluma area. Come and see for yourself what the Quality Inn Petaluma has to offer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2016
Breakfast was good. Quiet place. Pool was nicely heated
Comment from Hotel Management
Nov 23, 2016 by Richard Papera CHA, CTA, Hotel Management
It is funny how many comments I see about our being heated. I didn't occur to me that most hotels don't do this till I took my family on a trip and my son and I practically froze when we tried the pool. We'll see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

For the price, great hotel.

Posted Nov 14, 2016
Pros: Nice breakfast. Newer rooms and very clean. Quiet location.
Cons: Rooms weren't ready until very late afternoon. However, they did call when it was available.
Comment from Hotel Management
Nov 21, 2016 by Richard Papera CHA, CTA, Hotel Management
We do try our best to get everyone in when they arrive. I am sorry to see that these folks had to wait a few. We are most appreciative that they understood we were hard at work for them. Richard Papera CHA, CTA General Manager Quality Inn Petaluma
4 out of 5
Recommended
for Everyone
by A verified traveler from Malibu, CA

Clean, comfortable and convenient.

Posted Nov 14, 2016
Pros: Affordable comfort. Welcome jets in the tub. Varietal breakfast options (including fresh fruit, yogurt, and hard boiled eggs). Handy room safe.
Cons: The sink drain didn't engage without some fiddling around.
Location: Starbucks nearby and a great Italian restaurant, Caffe Giostra - both within walking distance of the hotel.
Great bedroom space and cordial staff. It was exactly as I expected.
Comment from Hotel Management
Nov 23, 2016 by Richard Papera CHA, CTA, Hotel Management
I will make sure that the engineer is aware of this issue. We thank you for making us aware of this issue. Richard Papera CHA, CTA General Manager Quality Inn Petaluma
4 out of 5
Recommended
for Everyone
by A verified traveler

Mid Range Hotel is ok

Posted Nov 13, 2016
Pros: Its clean in general,beds & pillows are comfortable enough.
Cons: Not that I use the shampoo & conditioner they provide. Some do,so just be aware it does have a masculine smell to it. Not so good for the ladies.
Location: Petaluma has a great selection of restaurants, and there is some nightlife- mainly bars in old part of town(West side).
Out of the current hotels in Petaluma that are not being renovated(a few),it is one of the nicer to stay at- until the others are done.The staff at the hotel are very friendly. The rooms are clean in general. Need to be updated & modernized to accommodate by professionals- you can definitely see the difference on what they have repaired. Even simple needs like USB ports in the outlets for phones,would be a start. Things you find at other hotels in near by towns/cities within this price range. The prices they charge for weekends,special events & holiday are a bit high considering these factors. With that being said all the hotels in this area that are not really remodeled (just updated -here & there) ,are a bit overpriced.
Comment from Hotel Management
Nov 23, 2016 by Richard Papera CHA, CTA, Hotel Management
I find that the comment about the scent of the shampoo and conditioner to be the most helpful in this post. The overall scent is pleasant but could be better balanced. It is funny that I have never noticed this before. I thank this guest for bringing this to my attention. details make all the difference.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Clean and Affordable Hotel

Posted Nov 12, 2016
Pros: All access to rooms were protected by a common outside door which you needed a room key to open. It was a nice additional safety feature.
Cons: Breakfast was only fair. Not a lot of options.
Location: The front desk staff suggested an excellent italian restaurant very close by but could not get in as we did not have any reservations.
We were visiting a friend in the Napa, Sonoma area and could not find any places to stay that were in our price range. Petaluma, CA is a very nice city and was about a 40 minute ride to get into Napa. It was a beautiful ride and very easy driving. This hotel is conveniently located near many choices of restaurants. It included breakfast which had a typical assortment of breakfast options for a Quality Inn Hotel. Our room was clean and quiet. The front desk staff were friendly and helpful in suggesting places to eat for dinner.
Comment from Hotel Management
Nov 23, 2016 by Richard Papera CHA, CTA, Hotel Management
Many guests like the added security of these buildings. Our location is also one of our best features. Restaurants, entertainment and shopping are all within walking distance. We'll see you soon. Richard Papera CHA, CTA General Manager Quality Inn Petaluma
5 out of 5
Recommended
for Everyone
by A verified traveler from palo alto ca

Comfortable place

Posted Oct 26, 2016
Pros: Location
Cons: Nothing
Location: Nice place off the beaten path
Convenient and quiet. Lots of parking. Cccccccccvvvvv
Comment from Hotel Management
Nov 29, 2016 by Richard Papera CHA, CTA, Hotel Management
This so true. The Quality Inn Petaluma has everything that is desired of a hotel. No other location can beat our combination of location, staff service, cleanliness and overall value. We'll see you soon. Richard Papera CHA, CTA General Manager Quality Inn Petaluma