Don't DO IT!
Posted Nov 13, 2016 on Hotels
I will NEVER stay here again. Area is run down. There were homeless people walking in to sneak and eat the free breakfast. When I went to the desk to tell the lady that there were homeless people sneaking the food her response was " I'm sorry, we are trying to get that un control" WHAT! Really? This is obviously an ongoing issue. The rooms smell gross.I'm all about helping those in need, however, I'm not about paying for a hotel room that looks better on the website than it is when you arrive. I'm not okay that homeless people who unfortunately have bad hygiene because of their situation of being homeless touching the utensils and handles that my family is going to touch to get the breakfast that honestly was gross anyways. My husband decided to get Frosted Flakes and when he poored the milk it looked like water. We were appalled . We paid for breakfast else where. If we were not there for my mother in laws memorial service we would of left the moment we checked in. Not impressed and I can't believe I paid $139.00 a night for that.
Then to top it off we couldn't check out because there was a note on the desk that "Be back soon"
Well, we couldn't wait because we had to turn our rental car in,so they DOUBLE charged my DEBIT card. Now I have a 540 pending charge on my bank card. I called this morning and they can't tell me WHY. Also HOTELS.com quoted me a price and the hotel charged me an additional fee for safe/warranty? What's that?