Ratings based on 450 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco CA

Wonderful hotel with good amenities/offerings

Posted Jul 20, 2017
Pros: The offerings.
Location: We stayed close to the plaza and enjoyed our one night/one day of simple extravagance.
We enjoyed the Bistro, yoga in the morning followed by a hike in the Sonoma hills.
Comment from Hotel Management
Jul 22, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, We are glad to hear back from you, we really appreciate your great comments. I hope you get the time to come back again and stay with us to enjoy more of the beautiful Sonoma Valley. We look forward to seeing you on your next trip to Sonoma! Warm Regards.
4 out of 5
Recommended
for Families
by A verified traveler from Palo Alto, CA

Nice getaway spot in Sonoma

Posted Jul 18, 2017
Pros: Lobby area, wine tastings, pool.
Cons: We reserved a cottage for 2 adults and 2 kids (4 people) but clearly the cottages can't sleep 4. Not sure why this was even an option.
Location: Short drive to town for food and drinks. Wine tastings.
You probably won't spend a lot of time in your room, which are pretty average. Bathrooms are impressive and the sleeping area is standard three-star fare these days. The pool area is lovely but the drinks service could be a little more attentive. Grounds are very pleasant with cottages clustered quite close together but on top of each other.
Comment from Hotel Management
Jul 22, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. Thank you again, and we look forward to seeing you on your next trip to Sonoma! Best Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
The wine tasting was an nice surprise as we checked in. My husband and I took a morning yoga class together and wanted a dip in the pool afterwards, but unfortunately a little person had left surprise earlier and the pool was closed for cleaning. The room was very clean and luxurious. The shuttle downtown was a nice perk too.
Comment from Hotel Management
Jul 11, 2017 by Guest Service Specialist, Hotel Management
Dear Chris We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Pleasant place in wine country

Posted Jun 25, 2017
Pros: Staff
Location: Location OK but just far enough from heart of Sonoma that a walk is not practical
Very pleasant stay. They do well with an older property. Staff great. Price probably competitive but no bargain.
Comment from Hotel Management
Jun 29, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously every day, to provide that quality our guests expect. Our commitment to investing in our property will continue, therefore we can provide with a better stay. Thank you again, and we look forward to seeing you on your next trip to Sonoma! Best Regards.
2 out of 5
Recommended
for Couples
by A verified traveler from Corona, Ca

For the Price most disappointing

Posted Jun 5, 2017
Pros: Stay here often It has gone down hill. Love location.
Cons: Rooms need to be reviewed for repairs ETC.
Location: Napa wine country Lunch in St Helena
TV did not work so we could not watch and $18 movie. Room had not been clean when we were allowed to check in.
Comment from Hotel Management
Jul 23, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. Our commitment to investing in our property will continue, therefore we can provide with a better stay. Best Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice hotel!

Posted May 25, 2017
Clean, comfortable, nice beds, lovely pool, nice staff. Were there with our two kids. My only complaint is that they had double beds instead of queens even though the rooms are big enough to accommodate two queens.
Comment from Hotel Management
Jun 27, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, We are glad to hear back from you, we really appreciate your great comments regarding our resort. I hope you get the time to come back again and stay with us to enjoy more of the beautiful Sonoma Valley We look forward to seeing you on your next trip to Sonoma! Warm Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2017
Lovely accommodations, great location, friendly staff
Comment from Hotel Management
Jun 27, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously every day, to provide that quality our guests expect. Thank you again, and we look forward to seeing you! Warm Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for enjoying Sonoma

Posted May 16, 2017
Wonderful accommodations for easy drive to Sonoma area wineries and breweries. Pleasant walk to Sonoma Square for restaurants, tasting rooms and shops. The room itself was quite comfortable and resort grounds, lobby, etc well-appointed. Sorry that we had not left time to enjoy the amenities on-site, as the pool area, bar and restaurant looked to be quite nice. Only draw-back was the road noise as our room faced the main road and there seemed to be a local affinity for loud cars!
Comment from Hotel Management
Jun 27, 2017 by Guest Service Specialist, Hotel Management
Dear Guest, We are glad to hear back from you, We really appreciate your great comments regarding our resort. I hope you get the time to came again and stay with us to enjoy more of the beautiful Sonoma Valley We look forward to seeing you on your next trip to Sonoma! Warm Regards.
5 out of 5
by Jessica

This traveler left a rating score only Posted Apr 20, 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 16, 2017 on Hotels