Bad service for an expensive hotel
Posted Oct 11, 2016
I have never seen such bad service in a hotel of this price. I booked three cottage rooms, and used one of them as my wedding suite. I was kicked out of wedding suite on my wedding day, because I booked one the rooms for only one day. I asked the hotel whether we could check out another cottage room instead the one I used as the wedding suite, but get rejected. Besides, one of the guests left his glasses in the room and called the hotel every day for the whole week. The hotel always said they would call him back but nobody ever called.