Gazebo

Reviews of Hotel Vinea, a Travelodge by Wyndham

2.5 out of 5
Hotel Vinea, a Travelodge by Wyndham
178 Dry Creek Rd, Healdsburg, CA

Reviews

7.0

Good

Rating 10 - Excellent. 155 out of 608 reviews" "
Rating 8 - Good. 179 out of 608 reviews" "
Rating 6 - Okay. 139 out of 608 reviews" "
Rating 4 - Poor. 84 out of 608 reviews" "
Rating 2 - Terrible. 51 out of 608 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kyler

Stayed 1 night in Mar 2024

4/10 Poor

Kirsten

Stayed 1 night in Mar 2024

6/10 Okay

Julia

Traveled with group
I would have shared this feedback if someone had been available to talk to when checking out. The cons cancelled out the pros for this hotel. The pros were convenient location and comfort beds. Cons were a stain on the lampshade that looks like splattered blood, stains on the sheets, worn treads in the tub (I almost fell)
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea, Antelope

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean
Stayed 10 nights in Mar 2024

8/10 Good

Victoria

Traveled with group
staff was polite prooerty was clean good value
Stayed 2 nights in Feb 2024

10/10 Excellent

CHERIE, Pacheco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, easy check in, and friendly staff. Also, nice breakfast included.
Stayed 1 night in Feb 2024

10/10 Excellent

Don, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great !
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room and facilities were clean and quiet
Stayed 1 night in Dec 2023

2/10 Terrible

Cynthia

Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent handicap accessible room and bathroom. Everything was very clean. Very modern, updated. The street was somewhat noisy in the early morning but not too bad. Very nice staff. Great supermarket across the street.
Stayed 2 nights in Sep 2023

10/10 Excellent

Frances

Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great!
Stay was great! Robin at the front desk is great. Enjoyed talking with her
Stayed 1 night in Sep 2023

6/10 Okay

Jennifer

Stayed 1 night in Sep 2023

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Weekend of Joy
The hotel was clean and comfortable. The location for our purpose was great. Healsdburg was a quaint town and the Vinea was a great choice to stay.
Stayed 1 night in Jul 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Janet

Traveled with family
Liked: Cleanliness
My room on upper floors was not ready after 3 pm check in time, so I took a room on the first floor and it was extremely noisy all hours of stay. It was close to the hotel entrance so my advise is not to stay on first floor at least not in rooms 102, 103, 104. 101 .
Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turned out to be very nice
I had fairly low expectations because this hotel was significantly less expensive than other surrounding locations. We were only staying for four hours before having to get up and hit the road early, so I decided to go cheap. I was pleasantly surprised with the room. Very clean and very comfortable and a recently remodeled bathroom. I’d definitely stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Cynthia

Stayed 1 night in Jul 2023

10/10 Excellent

Indarpas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Manager. on Jun 29, 2023
Dear Indarpas,We want to thank you for sharing such encouraging feedback by giving it a 10-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely,Hotel Manager.

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotel Manager. on Jul 1, 2023
Dear Christopher,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

6/10 Okay

Viviann

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The Hotel is too close to the freeway so the traffic is loud. There is a gas station right next to it so there are a lot of cars reving engines. The mattress was hard causing me to have a neck ache. I’m definitely dissatisfied.
Stayed 2 nights in Jun 2023
Response from Hotel Manager on Jun 27, 2023
Dear Guest,It is disappointing to note that your stay was not satisfactory. We regret the inconvenience due to unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding. Please visit again.Sincerely,Hotel Manager

8/10 Good

Donna

Liked: Cleanliness
Stayed 2 nights in Jun 2023
Response from Hotel Manager. on Jun 28, 2023
Dear Donna,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

8/10 Good

jeff

Liked: Cleanliness, staff & service
Needs a elevator Better breakfast
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 27, 2023
Dear Guest,Thanks for your stay and the kind comments about our hotel. We take great pride in providing our guests with the best possible stay experience. It is our privilege to welcome guests like you who are generous in appreciating the good things. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely,Hotel Manager

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for short stay. Very basic but comfortable and clean.
Stayed 1 night in Jun 2023
Response from Hotel Manager. on Jun 22, 2023
Dear Gary,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

10/10 Excellent

Gale

Stayed 1 night in Jun 2023
Response from Hotel Manager. on Jul 10, 2023
Dear Gale,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Waiting for requested receipt
Was a nice stay. Was not informed at check in about extra 50.00 fee added to the quoted rate. I hope i see it refunded in a few days. Called for a requested receipt- waiting for the email that i was told was on the way of receipt still
Stayed 1 night in Jun 2023
Response from Hotel Manager. on Jun 14, 2023
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that you had a nice stay overall. Regarding your requested receipt, we apologize for the delay in receiving it. Our team is committed to providing timely and efficient service, and we apologize for any inconvenience caused by the delay. We will follow up with our staff to ensure that the receipt is sent to you as soon as possible.Sincerely,Hotel Manager.

6/10 Okay

ROBIN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Manager. on Jun 13, 2023
Dear ROBIN,Thanks for staying with us and giving 6- a star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.

10/10 Excellent

Cindy and Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rating higher if they used fitted bottom sheet. Flat sheet to small to tuck in so it moved around during the night. Also rough spot on stair railing caused a cut on my arm.
Stayed 1 night in May 2023
Response from Hotel Manager. on May 18, 2023
Dear Cindy and Jim,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager.

10/10 Excellent

Ingeborg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handicap amenities
Stayed 1 night in May 2023
Response from Hotel Manager. on May 11, 2023
Dear Ingeborg,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager.

6/10 Okay

richard

Liked: Cleanliness
It’s okay for one night. Rooms are small. Price is a bit high for value purposes.
Stayed 1 night in May 2023
Response from Hotel Manager. on May 11, 2023
Dear richard,Thank you for your great review! We are so glad you had a great time at our hotel. We try our best to offer the best and most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests We look forward to hosting you again very soon!1Sincerely,Hotel Manager.

10/10 Excellent

Mikhail, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Hotel Manager. on May 29, 2023
Dear Mikhail,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!Sincerely,Hotel Manager

10/10 Excellent

Rolando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office staff was outstanding in their manners and efficiency. The cleanliness was above average
Stayed 1 night in Apr 2023
Response from Hotel Manager. on Apr 17, 2023
Dear Rolando,Thank you for your feedback. We are delighted to read you loved and enjoyed the service provided by our staff. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. We will share your wonderful comments with them as I know it will encourage them to hear that a guest has noticed their efforts. We appreciated the opportunity to host you and look forward to your return.Sincerely,Hotel Manager.

8/10 Good

Paula, Cameron Park

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not an amazing room, no view, but convenient to Healdsburg Square, and a good value for a very reasonable price.
Stayed 1 night in Apr 2023
Response from Hotel Manager. on Apr 17, 2023
Dear Paula,Thank you for taking the time to your comments about our hotel. We are glad you like our hotel price. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we would work on it and that improvement can be seen during your next stay.Sincerely,Hotel Manager.

8/10 Good

edward f

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023
Response from Hotel Manager. on Apr 17, 2023
Dear edward,Thanks for staying with us and giving 8- us a star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, no frills, good location, just what we needed. Lack of counter space in the bathroom was unfortunate.
Stayed 2 nights in Mar 2023
Response from Hotel Manager. on Apr 4, 2023
Dear Benjamin,Thank you for sharing your feedback on your recent stay with us. We're glad to hear that our motel provided you with a clean and convenient place to stay and that the location was suitable for your needs. We understand that the lack of counter space in the bathroom was inconvenient for you, and we apologize for any inconvenience caused. We'll certainly take this feedback on board and see if there's anything we can do to improve this aspect of our rooms.We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager.

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Hotel Manager. on Apr 24, 2023
Dear Carlos,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 Excellent

Susanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff from check in to check out. Clean room and love decor.
Stayed 1 night in Mar 2023
Response from Hotel Manager. on Apr 3, 2023
Dear Susanna,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a wonderful experience during your stay with us. Our team takes great pride in providing exceptional customer service and ensuring our guests feel welcomed from the moment they arrive until they depart. It's also great to hear that you found your room to be clean and enjoyed the decor. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future!Sincerely,Hotel Manager.

6/10 Okay

Anthony

Liked: Cleanliness
Very basic for price...no elevator, inadequate sound proofing. Vending machine took bills but gave no change...when alerting reception about it they said they already knew. If you alreadh know then use your initiative and put a note on the vending machine to alert patrons!!
Stayed 1 night in Mar 2023
Response from Hotel Manager. on Mar 31, 2023
Dear Anthony,Thank you for taking the time to provide us with your feedback. We understand that not having an elevator can be inconvenient for some guests, and we apologize for any inconvenience this may have caused you. Additionally, we are sorry to hear that the soundproofing was inadequate and that the vending machine did not dispense change. We appreciate you bringing these issues to our attention, and we will take steps to address them to ensure that they do not happen in the future.We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Hotel Manager. on Mar 20, 2023
Dear Eileen,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!Sincerely,Hotel Manager.

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to town and wineries
Stayed 1 night in Mar 2023
Response from Hotel Manager. on Mar 18, 2023
Dear Lisa,Thank you for sharing your feedback with us. We're delighted to hear that you found our location to be convenient and easy to access, especially for visiting the nearby town and wineries. We hope that our location helped enhance your overall experience, and we look forward to welcoming you back the next time you're in the area.Sincerely,Hotel Manager.

10/10 Excellent

Damir, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Mar 2023
Response from Hotel Manager. on Mar 15, 2023
Dear Damir,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were delighted. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Hotel Manager. on Mar 14, 2023
Dear jeff,Thank you for your great review! We are so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We look forward to hosting you again very soon!Sincerely,Hotel Manager.

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service
Great location and great price. We stayed 4 nights through the weekend , by the end of the weekend the continental breakfast items were missing No muffins, stale bread, no waffle syrup
Stayed 4 nights in Mar 2023
Response from Hotel Manager. on Mar 10, 2023
Dear Barbara,Thank you for your great review! We are so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We look forward to hosting you again very soon!Sincerely,Hotel Manager.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, nice rooms for the price. the only thing that’s shouldbe changed is you have to pay for decaf coffee out of a machine.
Stayed 1 night in Feb 2023
Response from Hotel Manager. on Feb 27, 2023
Dear John,Thank you for your positive feedback about our clean hotel and nice rooms. We are pleased to hear that you enjoyed your stay with us.We appreciate your suggestion regarding the decaf coffee. We are always looking for ways to improve our services, and we will certainly consider your feedback as we continue to evaluate our offerings. We hope to have the opportunity to serve you again in the future!Sincerely,Hotel Manager.

10/10 Excellent

Eileen

Stayed 3 nights in Feb 2023
Response from Hotel Manager. on Mar 14, 2023
Dear Eileen,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!Sincerely,Hotel Manager

8/10 Good

GIGI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Hotel Manager. on Mar 10, 2023
Dear GIGI,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also have zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excellent

Amit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Hotel Manager. on Feb 17, 2023
Dear Amit,Thank you so much for the 10-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Excellent

Tamara

Stayed 1 night in Feb 2023
Response from Hotel Manager. on Feb 15, 2023
Dear Tamara,Thanks for staying at our hotel and expressing your satisfaction through the review giving us. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!Sincerely,Hotel Manager

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Experience.
Best hotel on 7 day drive. Fantastic and an Uber only cost $15 round trip to Downtown. I wish there were more Hotels like this.
Stayed 1 night in Feb 2023
Response from Hotel Manager. on Feb 13, 2023
Dear Barry,Thank you for taking the time to share your positive experience with us. We take pride in providing excellent customer service and comfortable accommodations, and it is always a pleasure to receive positive feedback from our guests. We are delighted that you had such a fantastic stay and hope to have the opportunity to welcome you back in the future.We look forward to serving you again soon.Sincerely,Hotel Manager.