Exterior

Reviews of Quality Inn

2.5 out of 5
Quality Inn
311 Highway 277 N, Sonora, TX

Reviews

8.4

Very Good

Rating 10 - Excellent. 213 out of 496 reviews" "
Rating 8 - Good. 199 out of 496 reviews" "
Rating 6 - Okay. 47 out of 496 reviews" "
Rating 4 - Poor. 23 out of 496 reviews" "
Rating 2 - Terrible. 14 out of 496 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Clean, quiet, convenient and great breakfast!
Stayed 1 night in Mar 2024

8/10 Good

Jerry

Traveled with family
Very clean, nice breakfast area . Would stay there again!
Stayed 1 night in Mar 2024

10/10 Excellent

Perry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Super friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Perry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff. Nice area
Stayed 1 night in Mar 2024

10/10 Excellent

Charlie

Traveled with partner
The property was very nice. Well lit and our room was very clean and comfortable. Breakfast was good. We arrived late and the lady at the front desk was not nice or friendly at all. We will stay again.
Stayed 1 night in Mar 2024

8/10 Good

edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and good breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was extremely friendly and the rooms were very clean. They actually let me look at the room before I booked which I thought was great.
Stayed 1 night in Feb 2024

6/10 Okay

JOHN, McKinney

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Not to much around. So this worked for a night
Stayed 1 night in Feb 2024

10/10 Excellent

Noel, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 1 night in Feb 2024

8/10 Good

Donavan

Stayed 1 night in Jan 2024

10/10 Excellent

jennifer, Stateline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anita the front desk lady is very nice.The hotel is nicely updated and very clean.
Stayed 1 night in Jan 2024

10/10 Excellent

william, Northridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kaylee

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The gym was lacking. The treadmill did not work and there was no room to do any exercises. The smell outside was overwhelming due to the agricultural animal center beside the property.
Stayed 1 night in Jan 2024

10/10 Excellent

LAURA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised how clean the room was, how comfortable the bed and linens were, how friendly the staff was, and breakfast was great too. So when you’re on the long drive through Texas, stop here. There’s a good MexTex restaurant across the street. Definitely would stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard, Placentia

Stayed 1 night in Dec 2023

8/10 Good

James

Stayed 1 night in Dec 2023

10/10 Excellent

Luke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff.
Stayed 1 night in Dec 2023

8/10 Good

Edmon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms seemed to be recently remodeled. The only dislike was the typical motel mattress was to firm for me. Excellent breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Standard hotel. Better sound insulation from highway would have been nice.
Stayed 1 night in Nov 2023

6/10 Okay

Jackie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Front desk staff couldn’t take the time to look up from their phone to greet or talk to me about my check in
Stayed 1 night in Oct 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is good for a one night stay... I was traveling through the area and stayed one night. There doesn't seem to be much going on in the area. The hotel is clean and updated. Easy stay and would stay again when traveling through the area.
Stayed 1 night in Oct 2023

10/10 Excellent

BRENT

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
stayed there for the annular eclipse
Stayed 1 night in Oct 2023

10/10 Excellent

Nils

Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Lance

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Go somewhere elsewhere
Dirty, smelly room. There was hair from the last customer in the tub. Would not suggest
Stayed 1 night in Sep 2023

8/10 Good

Ismael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The AC make to much noise
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

kimberly k, Katy

Stayed 2 nights in Sep 2023

10/10 Excellent

Hermann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight option!
Stayed 1 night in Sep 2023
Response from Shiv P. on Sep 21, 2023
Dear Hermann,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean & friendly staff.
Stayed 1 night in Sep 2023
Response from Shiv P. on Sep 21, 2023
Dear Gerardo,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Olivia

Traveled with family and small children
Disliked: Staff & service
We had trouble on the road and arrived at 2:30 AM to the hotel. The attendant said she had canceled our room reservation as a no show. We had to start a new reservation there and she took 15 minutes to give us a room. When you travel with family including grandkids the last thing you expect is that your hotel room is canceled when you arrive. Not satisfied with the hotel staff at all.
Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 7, 2023
We are sorry that you had problem for check-in at 2:30 AM. When you are arriving late to the hotel please inform directly calling at the hotel that we are having a reservation and inform the ETA to hotel representative. because we run our night audit at 2:00 AM in the morning. So if you don't shown up before 2:00 AM then your reservation directly goes to the No Show. But if you have inform us then you shouldn't had any issue at the time of check-in in the morning. I hope this would help to clarify the situation.

10/10 Excellent

Julius

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight on the way to Houston. Nice, clean Hotel with friendly staff. Used the pool at night with our 2 kids. Very good experience after a long drive.
Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 21, 2023
Dear Julius,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Kecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 21, 2023
Dear Kecia,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Blanca or Roland

Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 21, 2023
Dear Roland,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Denise, San leandro

Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 21, 2023
Dear Denise,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Carl J.

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
OK for the price. Obsessively un pet friendly, had to sign a statement saying I was aware!
Response from Shiv P. on Sep 21, 2023
Dear Carl,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Erika

Traveled with family and small children
Disliked: Cleanliness, staff & service
Bath tub was so dirty it had a thick layer of soap scum build up , walked in my clean socks from bedroom to bathroom area a few times while unpacking that when I took them off they were filthy floors were terrible
Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Erika,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding security cameras that we don't have on our property. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonabley pri ed. Just off interstate with multiple eaterys nearby. Typical West Texas Town. Caverans offSonora .
Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Rob,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were friendly
Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Melissa,Thank you for taking the time to fill out online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

8/10 Good

Christina, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
I was on an impromptu road trip to photograph the Milky Way, and the Quality Inn was perfect for late night check-in. Well lit, great price, and I was able to park right in front of my room. The only “off” thing for me was a strong smell of air freshener in my room (I’m allergic).
Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Christina,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Preston

Stayed 2 nights in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Preston,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean, smelled great, and the employees were super nice. The guest laundry facilities was spacious and was very handy. Our 6 year old loved the pool and I must say, it was the cleanest pool we've seen on our trip. Would definitely stay here again.
Stayed 2 nights in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Tanya,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Evelyn,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

KAREN

Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Karen,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Dalila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless service
Rosario the front desk clerk was extremely pleasant and helpful. Great experience and customer servicefla
Stayed 1 night in Jun 2023
Response from Shiv P. on Sep 21, 2023
Dear Dalila,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Manta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay
We’ve stayed here in the past, and coming through again we knew we’d stay here. The rooms are clean, best comfortable, breakfast pretty great. The staff are always kind and friendly. Quick access to high.
Stayed 1 night in Jun 2023
Response from Shiv P. on Sep 21, 2023
Dear manta,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Rod

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the pool.
Stayed 1 night in Jun 2023
Response from Shiv P. on Sep 21, 2023
Dear Rod,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
nice place best in town, staff very friendly
Stayed 2 nights in Jun 2023
Response from Shiv P. on Sep 21, 2023
Dear Lawrence,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.