Ratings based on 571 Verified Reviews

3.3 out of 5
72% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to all downtown but smelled cigarette smoke

Posted Jun 25, 2017
Cigarette smoke if opened the window and from club on bottom floor
5 out of 5
by mr p

Posted Mar 26, 2017 on Hotels
Great Hotel. Very Central Complimentary tea and coffee all day in foyer as well as facilities in room. Good Breakfast,Hot and Cold Buffet
Comment from Hotel Management
Apr 2, 2017 by Marit D, Hotel Management
Thank You for Your kind feedback. Welcome back to us some other time.
3 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Takk for tilbakemeldingen din. Vi setter stor pris på at du tar deg tid til dette. Med vennlig hilsen Best Western Nova Hotell Marit J. Dolve
3 out of 5
by A verified traveler

Posted Sep 8, 2016 on Hotels
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Thank You for Your kind feedback.
4 out of 5
by Simon from Sydney

Breakfast galore

Posted Sep 2, 2016 on Hotels
Free breakfast buffet - huge variety of foods. Bathroom was slightly outdated but beautifully maintained.
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Thank You for Your kind feed back.
4 out of 5
by Peter from London.

Good hotel in city centre.

Posted Jun 24, 2016 on Hotels
Enjoyable stay at centrally based hotel in city centre. Spacious comfortable room. Did have some noise from bar below on 1st night as Euro 2016 football was being watched, but soon quietened down after game. Would stay again.
5 out of 5
Recommended
for Families
by A verified traveler from Reykjavík

Nice hotel in Trondheim center

Posted Jun 22, 2016
Pros: Location, nice room, helpful staff, bathrobe and slippers are a little extra luxury.
Cons: The door knob on the door to the wc did not work. It bothered my teenage son.
Location: Conveniently located near to the Nidaros dome, Bakklandet and main shopping area.
Nice hotel conveniently located in Trondheim center. Much better than many other three star hotels we stayed in during our travels in Norway. I would stay there again.
3 out of 5
by A verified traveler

Posted Jun 5, 2016 on Hotels
Comment from Hotel Management
Jun 20, 2016 by Marit D, Hotel Management
Thank You for Your kind respons. Best Regards Best Western Nova Hotell Marit J Dolve
2 out of 5
by Simone from Sarajevo

Staying in a cinema

Posted Nov 1, 2015 on Hotels
The entrance was not immediate to find, being at the 4th floor of a building hosting a cinema. This explained also the persistent smell of pop-corn in the corridor (not in the room, though) and the fact that my room had no window on the open air. No fridge in the room. Good location and good breakfast.
4 out of 5
by David

A comfortable place the stay

Posted Sep 14, 2015 on Hotels
Very pleasant hotel once you were able to find it as it is located on a walking street only within an multi complex with hotel reception on another upper level. Car parking can be an issue no hotel car park so had to carry heavy suitcase alang the nearby streets. Breakfast included in room rate and was first class lots lots of choice for breakfast. Room comfortable and wifi just fine.