Helpful & Pleasant Staff but that's Where it Ends
Posted Jul 8, 2016
The Staff are very nice and they are helpful and pleasant, but the Hotel was a pretty big disappointment. I have travelled extensively in Europe and a lot in Italy so I know what to expect from European hotels. This was not a good choice for us (it might be for you) but here are the reasons why (hope this is helpful): You are really far from the center action of Sorrento and you will spend much time walking on incredibly narrow streets with scooters, motorcycles and cars whizzing by you. It actually gets a bit scary at times. We were travelling with our teenaged kids, I would tell you, if you have younger children, you may want to find a different hotel, you will be scared for their safety walking on these streets. The noise of the street from inside this hotel is loud even with the windows shut tight. Our beds were rock hard (a lot of European hotels are this way), but the circa 1950 mattresses and bed coverings have to be changed out; very uncomfortable. Same can be said for the towels. The nap that was once on these towels was rubbed away in a previous century. The cramped shower (and yes, this is typical in Europe) was not as clean as it should be and I didn't want to go in barefoot although, in fairness, that may be my aversion to these kinds of things. I think the pictures on the websites are misleading a bit. While they are certainly not doctored in any way, they are taken from the most optimistic vantage point. Hope this helps!