Ratings based on 29 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Room smelt terrible and had ants

Posted Oct 18, 2016 on Hotels
Whenever we got back to the apartment there was a terrible smell and we had to open the windows. Room faced the main road so it was very noisy. The smell came from the sink in the toilets or there must have been some sort of ventilation issue. On the 4th day we found ants everywhere in the morning. It may have been because I left a juice box on the table. Still... It was very unpleasant and hardly romantic.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear customer, I regret that wrote this review, but here in the hotel we were never told anything about this problem. It occurs to me that does not reflect the truth as cleanliness is our strong point and the rooms are cleaned daily. Unfortunately we can not handle even the ants, so it he has found someone in the room will certainly was for leaving food in the whole room. Very sorry for this review and recommend for your next stay to talk to the staff at the Hotel if you have problems in the room!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, good price

Posted Oct 14, 2016
Pros: Location
Cons: No elevator.
Location: Via del Corso.
Over Via del Corso. Petite, quiet, safe and clean. Good for the price.
Comment from Hotel Management
Oct 24, 2016 by Diana City, Hotel Management
Thank you for your review. See you, maybe, the next time in Sorrento
5 out of 5
by A verified traveler

Convenient and good price

Posted Oct 3, 2016 on Hotels
A clean and convenient hotel in walking distance from a train station
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Thank you for your good review Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great Location near shopping and restaraunts

Posted Aug 14, 2015
Pros: Location and price
Cons: Directions to hotel. A little bit better breakfast,
Location: Can't beat the location.
This was an incredibly convenient hotel near shopping and restaurants. Price was right and nice condition. Parking is just down the street towards Grande Marina, but the hotel is difficult to locate. Look for the yellow building at the end of the one way street through downtown. It is across the street from the hospital. No elevator, but stairs are not bad. Our room was not on the street, so we were not bothered by any street noise. I would stay here again.
Comment from Hotel Management
Sep 8, 2015 by Annalisa, Hotel Management
Dear Customer Thank you for your excellent comment. We hope to come back and see us soon, we will be happy to answer all your needs to offer a familiar and therefore, a dream vacation in a dream location
3 out of 5
by Gary from Glasgow

Nice place to stay on the Main Street in Sorrento

Posted Jul 24, 2015 on Hotels
Stayed for 2 nights during July 2015. The rooms are very small and basic but, clean. We were only in them to sleep, as we were out all day. The hotel is on the Main Street in Sorrento around a 10 min walk from the train station. You can walk around Sorrento no problem, from the hotel. There is a room where you can help yourself to coffee, whenever you want and a little basket inside each room with snacks and cartons of juice and our room had a fridge with water inside for us.
Comment from Hotel Management
Sep 7, 2015 by Anni, Hotel Management
Dear guest, thank you so much for the wonderful comments that addressed our structure! It 's really a great satisfaction for us when our customers are excited about their stay at Diana City! Back soon!
4 out of 5
by Jason from Charlotte, NC

Posted Jul 4, 2015 on Hotels
Nice hotel and Annalisa at the front desk was very friendly.
Comment from Hotel Management
Jan 23, 2016 by Anni, Hotel Management
Dear Jason thank you for your best rewiev. Best Regards Annalisa
2 out of 5
by A verified traveler

extremely noisy room

Posted Apr 8, 2015
Hotel staff was very friendly and nice but hotel was awful. Beds were extremely uncomfortable and the hotel was beyond noisy. Couldn't get a decent night sleep and heard absolutely every noise
Comment from Hotel Management
Sep 8, 2015 by Anni, Hotel Management
Dear Customer Thank you for your comment. We hope to come back and see us soon, we will be happy to answer all your needs to offer a familiar and therefore, a dream vacation in a dream location
5 out of 5
by A verified traveler

Great location!

Posted Jun 13, 2014 on Hotels
The location was awesome - only a short walk to Sorrento's central piazza.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Apr 16, 2014
Pros: Location, coffee machine and free wifi
Cons: Breakfast basket needs bread rolls or pastries please
Location: Short walking distance to shops, restaurants and ice cream parlours. Approx 15-20 min walk to train station.
Small, clean basic family room kids loved bunk beds, a little road traffic noise but beds and pillows comfortable. Breakfast basket could be improved with crosiants and bread to go with jams. Appreciated the fridge in room, Rosa friendly on arrival but did not see her for rest of stay room service provided daily. Overall good basic accomodation suitable for a short 1 or 2 night stay.
Comment from Hotel Management
Sep 7, 2015 by Annalisa, Hotel Management
Dear Customer Thank you for your excellent comment. We hope to come back and see us soon, we will be happy to answer all your needs to offer a familiar and therefore, a dream vacation in a dream location
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2013 on Hotels