Ratings based on 571 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Wirklich ein Grand Hotel !

Posted Nov 8, 2016
Pros: Wenn man das Hotel über die Stufen aus edlem Marmor betritt, und sofort freundlich begrüßt wird, fühlt man sich in die Zeit der Grand Hotels zurück versetzt. Alles wirkt edel, großzügig und entspannt. Die Möbel im Hotel und im Zimmer wirken wie Antiquitäten sind aber wie neu. Die Ausstattung ist komplett, das WLAN schnell und auf der Dachterrasse mit Pool kann man sich mit einem wundervollen Blick über den Golf von Neapel und dem Vesuv entspannen. Wenn man beim Frühstück den Kellnern zusieht wie den Gästen jeden Wunsch im schnellen Schritt erfüllen, fühlt man sich in alte italienische Filme zurückversetzt!
Cons: Eierspeisen werden auf Wunsch zubereitet, nur Omelett kostet extra, man wird aber vorher darauf hingewiesen.
Location: Das Hotel liegt etwas Abseits vom Großen Trubel, der Hauptstraße aber in 5 Minuten ist bequem zu Fuß im Zentrum.
3 out of 5
by A verified traveler from Wien-Innsbruck

hochwertiges Ambiente – Service enttäuschend

Posted Nov 7, 2016
Location: In Sorrent, nicht direkt am Meer
Schönes, repräsentatives Haus mit Traumblick von den Meerzimmern; gutes Frühstück, zuvorkommende Bedienung – ABER: - der Ventilator des Bades funktionierte nicht, der Fehler wurde trotz Hinweises einfach ignoriert - das Zimmer wurde einmal nicht gemacht (kann passieren) - auf Anfrage nach Busverbindungen wurde ein falscher (nicht mehr aktueller) Fahrplan übergeben - eine weitere Auskunft war nicht zutreffend FAZIT: Die Betreuung durch die Rezeption entsprach nicht dem Niveau dieses Hauses. Abgesehen davon kann man dort einen sehr schönen Aufenthalt verbringen.
5 out of 5
by A verified traveler from Scotland

Hotel with beautiful view!

Posted Oct 30, 2016
Location: Very good central location and not far from restaurants.
Beautiful view from rooftop bar and swimming pool area. Hotel in central location just a short flat walk into town. Staff very helpful. Lovely hotel stay.
5 out of 5
by A verified traveler from UK

Well appointed hotel in a convenient location

Posted Oct 30, 2016
Pros: Location, cleanliness, friendly staff, excellent breakfast buffet.
Cons: Tea and coffee- making facilities in the rooms would be great.
Stayed for 1 week in October 2016 on a bed and breakfast basis. Chose hotel for its proximity both to the facilities of Sorrento and the outlook over the Bay of Naples. A 5 - 10 minute level walk leads you to the many bars, restaurants and shops that the town has to offer. It's also close to the bus and Circumvesuviana train stations from which the city of Naples, tours to Mount Vesuvius, the Amalfi coast and the ruins at Pompei and Herculaneum can be easily (and cheaply) accessed. The hotel is also a short walk from the marinas for waterfront dining and taking boat trips.
4 out of 5
by A verified traveler from UK

Nice Hotel Good Location

Posted Oct 28, 2016
Pros: Elegant appearance and clean throughout. Good sized room with plenty of space and storage, great view across the bay from balcony rooms on 5th floor. Bathroom well supplied with toiletries, good sized bath with shower.Staff generally friendly. Nice pool area on roof. Breakfast was ok but not up to the standard of some comparable hotels we've stayed in e.g. cooked breakfast a bit cold and greasy, gluten free options were much appreciated however.
Cons: No tea/coffee facilities in room. No food/drink policy in room unless from expensive mini-bar. 2nd pool behind the garden room looked neglected - leaves and green growth in water - should be kept clean or closed off at end of season.
Location: Well located on edge of Sorrento 5-10 minute walk from the main square. The nearby Museo Correale is worth a visit.
5 out of 5
by A verified traveler

Posted Oct 17, 2016
Location: Pm
Great welcome, excellent restaurant and service, room well appointed and comfortable. Room kept cleaned and serviced. Upgrade to view over Bay of Naples worthwhile.
5 out of 5
by A verified traveler

Absolutely fantastic hotel!

Posted Sep 25, 2016
The hotel was amazing with first class facilities & staff. Situated in a quiet part of the town with breath taking views. Would definitely go back again.
4 out of 5
by A verified traveler from Laurentides,Qc

Super belle hotel classe

Posted Sep 7, 2016
Pros: Adorer
Cons: Jus d,orange au petit déjeuner
Location: Centre et bon restos ,Capri en bateau. Pompéi 30 min en train . Et tout la cotés amalfitaines en bus.etc...
Nous avons apprécié cet hotel super propre à 4-5 min de marche de la piazza Tasso ,du train. L'acces à la plage du grand Royal est un bon atout.Séjour de 3 nuits. Bon petit déjeuner ,sauf que le jus d, orange devrait être du vrai pour la qualité de cet hotel et la réputation de la région pour les agrumes. Idéal pour les excursions de la région.
5 out of 5
by A verified traveler from Mendoza, Argentina

Extraordinario

Posted Sep 5, 2016 on Hotels
Fue una estadía muy grata, el trato del personal extraordinario, especialmente Carmine y Enzo del Restaurante y el resto del personal.
5 out of 5
by A verified traveler from Buckinghamshire

Perfect hotel Choice!

Posted Sep 5, 2016 on Hotels
The stay was truly wonderful! The service in the Hotel is impeccable and every single staff member is friendly and welcoming. Great location to the Sorrento and the dock. I can't wait to go back. If this is your first visit to Sorrento and you want to be in a good location to travel Amalfi coast you are in the perfect spot. 5 mins from bus station and train station too.