Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews of Hotel Antiche Mura

4 out of 5
Hotel Antiche Mura
Via Fuorimura 7 - P Zza Tasso, Sorrento, NA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 792 out of 917 reviews" "
Rating 8 - Good. 102 out of 917 reviews" "
Rating 6 - Okay. 13 out of 917 reviews" "
Rating 4 - Poor. 5 out of 917 reviews" "
Rating 2 - Terrible. 5 out of 917 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fabulous staff. Gorgeous garden, breakfast area. Only issue was that there was loud construction (not their fault) and a loud road below. Just request a room on the far side if you’re a light sleeper.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly, Conover

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location with beautiful rooms and excellent service. We enjoyed the bar and the breakfast. I would highly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property. Great location. Fantastic breakfast. Staff couldn’t be more helpful. Would definitely stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Vicken

Stayed 2 nights in Jan 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Jason Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel so long as you are not mis-fortunate enough to be placed in their 'economy rooms' on the first floor. They were quick to advise us on arrival that these rooms are 'economy rooms' and therefore don't have windows or any kind of outlook/view. They have a large mirror instead and a tilting window high up out of reach or sight. As has been the case in other reviews I've since seen, they are quick to defend this and state that this is clearly shown in the website pictures. The reality is unless you were deliberately looking for this problem you would not see it. The end result is an oppressive basement/dungeon type experience which just serves to ruin a holiday. I have no problem whatsoever whith a 'standard' or as they call it 'economy' room but this should have been stated as a clear warning to unsuspecting guests. In my view, these rooms should not be used for guests, it's just a demonstration of greed on the part of the property owner/operator. Apart from this, very nice dining room and superb breakfasts with 1st class service. Rooms and hotel in general also spotless and well cared for.
Stayed 7 nights in Dec 2023
Response from Sabrina Belardo on Dec 31, 2023
Dear Mr Matthew,firstly we really thank you for your kind words on our services and breakfast, we truly appreciate you have shouted them out.We are very sorry to read your disappointment regarding the room, even though we try to do our best to give a reliable description of our rooms on Expedia as well as official website by adding accurate photos. Speaking with our Front Desk Staff, probably your disappointment was never reported to us; our main aim is our Guests satisfaction therefore, when we are aware of any complain, we are always more than glad to work the situation out and accomodate their needs. We hope to welcome you back again and we wish you a happy New Year!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Staff was friendly and helpful
Stayed 3 nights in Dec 2023
Response from Sabrina Belardo on Dec 31, 2023
Dear Mr Topping,thank you for staying at Hotel Antiche Mura and for leaving your great 10 out of 10! We are looking forward to welcoming you again very soon!Happy New Year from us all.

10/10 Excellent

Karen, Irvine

Stayed 3 nights in Dec 2023
Response from Sabrina Belardo on Dec 21, 2023
Dear Karen, thank you so much for rating our hotel so nicely!We are looking forward to welcoming you back here in Sorrento.All the best.

10/10 Excellent

Randi

Traveled with family
Wonderful visit!!
Hotel was very clean, staff so kind and helpful. Great breakfast and service. Highly recommended!!!
Stayed 3 nights in Dec 2023
Response from Sabrina Belardo on Dec 8, 2023
Dear Randi,grazie mille for finding your visit "wonderful", we really appreciate it! We hope to have you as our guest back in future.In the meantime, we wish you all the best.

10/10 Excellent

Vasillios, Dunfermline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Very convenient location in town center. Friendly staff! I would recommend it.
Stayed 1 night in Dec 2023
Response from Sabrina Belardo on Dec 8, 2023
Dear Vasillios, we are so pleased you have shouted out our location and staff which are points we really care about. Thank you for choosing us, we are looking forward to welcoming you back soon!

10/10 Excellent

ADRIANA, rockville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Nov 2023
Response from Sabrina Belardo on Dec 3, 2023
Dear Adriana, thank you very much for rating our hotel so high!We are looking forward to welcoming you back very soon.Best wishes.

10/10 Excellent

Danetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional. The location is perfect. It’s a wonderful place to stay.
Stayed 6 nights in Nov 2023
Response from Sabrina Belardo on Dec 3, 2023
Dear Danetta,thank you very much for choosing us and for mentioning our staff and location! We are very proud when our guests appreciate us.We cannot wait to host you again in Sorrento.Wish you all the best.

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings were beautiful, location excellent, breakfast was awesome. The staff was friendly and helpful. All in all a perfect stay!
Stayed 8 nights in Nov 2023
Response from Sabrina Belardo on Nov 24, 2023
Dear Marta,grazie mille for choosing us, we are so grateful you consider your stay a perfect one! We are looking forward to welcoming you back very soon.Best regards from us all.

10/10 Excellent

Erin

Traveled with partner
Fantastic hotel in a central location. Staff is super friendly and helpful. We especially enjoyed having an apertif with the bartender who goes by “Nobody.” (“‘Nobody’ is here to help you”)! Great breakfast spread, clean environment, and great views. Ask about staying in room 500 (at the top!)
Stayed 4 nights in Nov 2023
Response from Sabrina Belardo on Nov 21, 2023
Dear Erin, we cannot thank you enough for your review, we really appreciate you enjoyed your stay in Sorrento!The Management, the Staff (Nobody in particular) are looking forward to welcome you again!Wish you all the best.

10/10 Excellent

Lynn

Stayed 3 nights in Nov 2023
Response from Sabrina Belardo on Nov 24, 2023
Dear Lynn,thank you very much for rating our Hotel so nicely!We are so glad you enjoyed your stay and cannot wait to welcome you back soon.Best wishes.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from Sabrina Belardo on Dec 8, 2023
Dear Mr Murphy, grazie mille for rating our hotel 5 out of 5, it has been such a great pleasure for us to welcome you in Sorrento. Best wishes.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location; very quiet; clean; great staff and customer service; excellent breakfast; beautiful grounds around hotel. Will stay here again.
Stayed 5 nights in Oct 2023
Response from Sabrina Belardo on Nov 5, 2023
Dear Mr Hayzelden,grazie mille for writing such a great review! We are all looking forward to welcoming you again in Sorrento. Best regards.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Sabrina Belardo on Oct 29, 2023
Thank you very much, Kevin!We cannot wait to host you back soon.

10/10 Excellent

Richard

Stayed 4 nights in Oct 2023
Response from Sabrina Belardo on Oct 29, 2023
Dear Richard,thank you so much for rating our hotel so high!We are looking forward to welcoming you again in Sorrento.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in the Sorrento sun
We had a wonderful stay at this beautiful Hotel in Sorremto. The room was cheerfully decorated with the Sorrento colors and offered a small front balcony. The breakfast package and atmosphere was very nice. This hotel is convenient to everything for you to enjoy. Easy access for pickups. The staff was also very accommodating. Loved our stay in Sorremto
Stayed 3 nights in Sep 2023
Response from Sabrina Belardo on Oct 17, 2023
Dear Darlene,we are so pleased you have chosen us to spend your holiday in Sorrento! Thank you very much for highlighting the atmosphere you can feel here, as well as our breakfast, location and staff! We are looking forward to welcoming you back. Best regards from us all.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! A bit off the beaten path of the bustling Sorrento shopping/dining strip, this hotel was exactly what we were looking for. Clean, friendly, attention to detail, well appointed rooms PLUS a gorgeous pool in a very quiet garden area. What a bonus! They also offer a complimentary breakfast buffet which is quite good. We had a street view balcony on the 3rd floor and absolutely loved it! We also found the price to be very attractive for the area especially given all the extra amenities. We would love to stay again!
Response from Sabrina Belardo on Oct 4, 2023
Dear Mr Robert, thank you so, so much for your amazing review. We cannot wait to host you again very soon in our beautiful Sorrento! Wish you all the best.

8/10 Good

Ibis

Stayed 3 nights in Sep 2023
Response from Sabrina Belardo on Oct 4, 2023
Dear Ibis, thank you very much, we are so glad you have enjoyed your stay with us! We all wish you best regards.

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around. Service, hospitality, got to meet the owner, I was impressed: great gentleman. If I am going back to Italy, will stay at Hotel Antiche Mura. Grazie a tutti.
Stayed 2 nights in Aug 2023
Response from Sabrina Belardo on Sep 13, 2023
Dear Mr Tirella,grazie mille for choosing us and secondly for writing such a great review! We all really appreciate you enjoyed your stay here with us.The Owner and the all Staff wish you all the best.

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and relaxing to have an evening drink at the hotel bar. Nobody is better! The bartender is very special. The hotel does a great job. Overall a very memorable experience.
Stayed 2 nights in Aug 2023
Response from Sabrina Belardo on Sep 1, 2023
Dear John,grazie mille for leaving your amazing review, we all really appreciate it! Nobody and our whole Staff wishes you all the best and hope to welcome you very soon in future.

10/10 Excellent

azadeh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows where very comfy. The breakfast choices were perfect Pool was very clean and we enjoyed it alot. Hotel location is superb.
Stayed 4 nights in Aug 2023
Response from Sabrina Belardo on Sep 1, 2023
Dear Azadeh, thank you for choosing us!We are very pleased you have enjoyed your stay as well as our pool and location! We cannot wait to welcome you again!Our best wishes.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff very helpful. The breakfast was fantastic. It is a charming little hotel with a wonderful location. Right in the city centre. Would not hesitate to stay again. However they did not tell us we had VIP expedia status. So we didn’t get anything.
Stayed 3 nights in Aug 2023

10/10 Excellent

Orla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. This hotel is beautiful, centrally located and the staff were extremely welcoming and eager to help! I would stay here again and can recommend without any reservation!
Stayed 2 nights in Aug 2023
Response from Sabrina Belardo on Sep 1, 2023
Dear Orla, it is such a pleasure for us to read your review! We always care a lot for our guests satisfaction and put all our efforts everyday! Looking forward to welcoming you again.Best regards.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and staff. Pool was amazing in beautiful setting. Breakfast spread was incredible. Wish had more days to stay here and will be back.
Stayed 2 nights in Aug 2023
Response from Sabrina Belardo on Aug 7, 2023
Dear Andrew, thank you for choosing us and for your compliments, they are really appreciated.Hope to welcome you back in future!Wish you all the best.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent long weekend
Nice hotel, made even better by the staff who were all very helpful and friendly. Great location in a nice area of Sorrento. 100% would recommend and would book again.
Stayed 5 nights in Jul 2023
Response from Sabrina Belardo on Jul 14, 2023
Dear Mr David, grazie mille for your great review, we really appreciate your compliments and we are looking forward to welcoming you again soon in Sorrento!Wish you all the best.

10/10 Excellent

daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, very helpful and experienced! The property is well kept and has a lot of Charm. Located beside piazza Tazzo it’s an excellent location for exploring, dining, and access to beach. We had a great stay and will hopefully come back!
Stayed 3 nights in Jul 2023
Response from Sabrina Belardo on Jul 11, 2023
Dear Mr Daniel,it is so appreciated for us to read your spotless review!Thank you very much for shouting out our location.We hope to welcome you back soon!Best wishes.

10/10 Excellent

MeriAnne

Very beautiful and accommodating hotel with access to all the shops and restaurants by foot. Staff were very attentive and personable. Breakfast buffet had a nice variety of foods. Rooms were very clean and comfortable. Pool and garden area were pretty and relaxing. Highly recommend this hotel.
Stayed 1 night in Jul 2023
Response from Sabrina Belardo on Jul 9, 2023
Dear MeriAnne, grazie mille for your amazing review, it is really appreciated! We are so glad you enjoyed your stay here in Sorrento and we are looking forward to welcoming you back soon!

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in close proximity to downtown area. Rooms were beautiful. Breakfast was outstanding - fantastic staff at breakfast. Pool area was nice to relax at at end of day. Only con was pool/bar attendant who gave us a major attitude when trying to get towels for excursion, even though we were told by front desk to pick them up there. He wouldn’t let up, embarrassing us in front of other guests. Otherwise outstanding stay!
Stayed 3 nights in Jun 2023

10/10 Excellent

Missy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the staff made our stay fabulous. Very clean and the room was perfect in size.
Stayed 1 night in Jun 2023
Response from Sabrina Belardo on Jul 2, 2023
Dear Missy, we really appreciate your great comment on our behalf, thank you very much!We hope to welcome you back very soon.Best wishes.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was wonderful, the staff were so friendly and helpful. We got an upgraded room with a balcony overlooking the pool area. The room was wonderful. Location is superb, easy access to everything, walkable. Would definitely stay again if heading back to Sorrento.
Stayed 2 nights in Jun 2023
Response from Maria on Jun 25, 2023
Dear Karen,thank you so much for having enjoyed our hotel, we are glad for all your good compliments and we hope to welcome you back in future.

10/10 Excellent

sepideh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, beautiful pool area & breakfast area that feels so quaint & enchanting. The staff are so friendly & efficient. Convient location which is walkable to the city center. I will definitely stay here again in the future.
Stayed 3 nights in Jun 2023
Response from Sabrina Belardo on Jun 11, 2023
Dear Sepideh, grazie mille, we truly appreciate your review on our behalf and we are sure to host you again very soon! Wish you all the best.

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at Antiche Mura. It was the perfect location, they offered valet parking and organised a Capri boat tour for us. The breakfast was immense, as were the cocktails at the pool snack bar. And the pool was perfect for lounging in and around after a busy day sightseeing. I would definitely return to Antiche Mura.
Stayed 2 nights in May 2023
Response from Sabrina Belardo on Jun 11, 2023
Dear Mrs Michelle, grazie mille for choosing us and for your amazing review, it is very appreciated! We love when our guests enjoy their stay in Sorrento and would return again! We will be warmly waiting for you.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was first class, staff was very attentive and friendly, the breakfast area and food options were fantastic, the tranquil pool area was comfortable and beautiful, pool bartenders were entertaining
Stayed 3 nights in Jun 2023
Response from Sabrina Belardo on Jun 11, 2023
Dear Mr William, we are so happy you have shouted out our Staff, breakfast and pool area which we take care every single day.Thank you very much, we hope to see you again soon!

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice
This is a charming, well-located hotel. The garden was a delight to have breakfast in and the pool area is beautiful. Great staff. All around an A+ experience
Stayed 4 nights in May 2023
Response from Sabrina Belardo on Jun 11, 2023
Dear Mrs Susan, thank you for considering us a great choice, it is so appreciated when our efforts are rewarded!We are looking forward to welcoming you again soon in Sorrento.Best wishes.

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! The room was clean and comfortable, the staff were friendly and accommodating, and the location was easy to find and close to the sights. The breakfast was AMAZING!! Highly recommend!!
Stayed 4 nights in May 2023
Response from Sabrina Belardo on Jun 16, 2023
Dear Kathleen, we are thrilled by reading these unique words on our behalf! Thank you very, very much. We appreaciate you loved your stay that much.Hope to welcome you back again soon!

10/10 Excellent

Aida, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Sabrina Belardo on Jun 16, 2023
Dear Aida, thank you for rating out Hotel 5 out of 5!Wish you all the best.

10/10 Excellent

Warren

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Sabrina Belardo on Jun 16, 2023
Dear Warren,grazie mille for rating our Hotel so good!Best wishes.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very convenient to all areas of Sorrento. Very friendly, accommodating, and professional staff.
Stayed 3 nights in May 2023
Response from Sabrina Belardo on May 14, 2023
Dear Robert, thank you so much for your kind review, it is really appreciated! Hope to welcome you back to Sorrento very soon!

6/10 Okay

Deryle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Grounds were beautiful.Great location. Breakfast not great. We did not care for the coffee or the attitude of the waiter at breakfast.
Stayed 3 nights in May 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was near bar area and got very noisy
Stayed 1 night in May 2023
Response from Sabrina Belardo on May 8, 2023
Dear Mrs Sandra, thank you for your review, it means a lot to us. We apologize for the inconvenience, if you ever wish to return back to Sorrento we will be more than glad to assign you a very good room which is away from noise. Wish you all the best.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sabrina Belardo on May 21, 2023
Dear Linda,thank you very much for rating our hotel!

10/10 Excellent

Kathy, Lake Forest

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to Sorrento shopping, dining, and transportation.
Stayed 4 nights in Apr 2023
Response from Sabrina Belardo on Apr 30, 2023
Dear Kathy, thank you very much for your review, we really appreciate it!See you soon then.

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
We visited in April, and enjoyed a one night stay as we took timeout from our main location of `Naples. The hotel was beautiful- very clean and kind staff. The room was outstanding and breakfast was divine with a good choice of food. The location was excellent too, right at the centre for access to the trains, beach, and centre. It was too cold for the pool, but that looked a good spot to relax on a warmer day
Stayed 1 night in Apr 2023
Response from Sabrina Belardo on Apr 17, 2023
Dear Lydia, grazie mille for rating our hotel so good! We are looking forward to welcoming you again soon, maybe when the weather will be better and the pool open.Thank you!

10/10 Excellent

Janemarie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff and wonderful garden area and pool area. Right in downtown but still quiet. The lobby/bar area was very comfortable and breakfast was great. The only problem was that we did not get a courtyard view as booked - overlooking an alley.otherwise it was a wonderful experience and would return
Stayed 3 nights in Apr 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
A pleasant surprise
Stayed 1 night in Apr 2023
Response from Sabrina Belardo on Apr 17, 2023
Dear Jim, thank you so, so much for rating our hotel 10 out of 10! We're looking forward to welcoming you again soon!

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Located in the main square it couldnt be in a better spot for walking anywhere in the city. Hotel was beautiful and very clean. We heard other toursits talking about the lack of cleanliness at their hotels and we were grateful not to have that problem! Breakfast every morning was also fabulous complete with cappuccinos and mimosas. Last but not least, the most amazing staff! The bartender, "Nobody," went above and beyond for us and was super helpful with his knowledge of the city. Not to mention he makes a great drink and is fun to have a nightcap with before bed! The manager at breakfast was always very attentitive and one of the front desk staff (Francesco I think?) was also unbelievable remembering us every day and helping with anything we needed. I couldnt recommend this hotel more and we would definitely stay here again when visiting Sorrento!
Stayed 7 nights in Apr 2023
Response from Sabrina Belardo on Apr 17, 2023
Dear Stephanie, there are no words to express how grateful we are in reading such an amazing review! Thank you for paying attention to all these details which we take care every day. The Property, Nobody, Francesco and the whole staff thank you and wish you all the best.