Ratings based on 315 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Couples
by Bradley from Memphis

Great vacation!

Posted Nov 13, 2015 on Hotels
Very comfortable. Excellent staff. Thank you!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located,the shuttle+driver is invaluable

Posted Oct 27, 2015
Pros: Shuttle service - front staff - spoke excellent English
Cons: access to break-out rooms as our group (HF Holidays_ was relegated to meet outside in the courtyard prior to dinner - and it was very cold Mid October
Breakfast was varied and plentiful. Staff helpful.
5 out of 5
Recommended
for Families
by peter from Toronto, Ontario, Canada

King bed is not really a king bed/mattrasse

Posted Oct 22, 2015 on Hotels
Very nice
4 out of 5
Recommended
for Everyone
by A verified traveler from manchester

very friendly atmosphere and comfortable hotel

Posted Sep 30, 2015
Pros: Friendly staff, excellent service, great choice at breakfast and room very clean and comfortable
Cons: No
Location: The hotel is approx 20 min walk into Sorrento but this isn't a pleasurable experience because of the volume of traffic, the shuttle bus was a must
We had a lovely, relaxing holiday, great views, food and friendly people
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2015
Pros: Service.
Cons: Update billiards and exercise room.
Location: Convenient location.
Courteous professional staff. Nice balcony with panoramic view. Good buffet breakfast, but pancakes, French toast, waffles or blintzes are not to be found. Billiards lounge was not as depicted on website. Undersized and ill equipped fitness room. Convenient Sorrento Center free shuttle. Three hour lag between 12 - 3pm. Tour bus pickup at gate, although Herculaneum is in another location blocks away. No one tells you Pompeii is discounted on Sundays, or that their are free beaches in town without $8-10 fees. $25 complete dinner specials. Much traffic, tourism and pollution! Find no commission exchange centers, other wise $6 commission. Free Wi-Fi! Pool closes @ 7:30, but was chased out @7:15 by lifeguard. Overall would recommend and return one day.
5 out of 5
Recommended
for Couples
by A verified traveler

Good hotel

Posted Sep 19, 2015
Pros: All staff excellent and a good service
Cons: A bit more variety on the dinner in the evening
Location: Location good a few bars and restaurants not too far away
Excellent hotel in a good position not far from Sorrento could walk but good shuttle bus service.
4 out of 5
Recommended
for Couples
by Laura from London

Nice hotel, great service

Posted Sep 15, 2015 on Hotels
Great hotel and shuttle bus to Sorrento made it very easy to get there and back. Staff were great and restaurant catered well for my gluten intolerance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Middlesbrough

Lovely stay in Sant 'Agnello

Posted Sep 12, 2015
Pros: Convenient location, great service.
Cons: Although impeccably clean, the furniture was a little shabby. There was only one socket in the room, so difficult to charge phones etc.
Location: Sant Agnello is quiet but has some nice restaurants. We took the train to Pompeii and Herculaneum. A visit to Capri is a must.
Excellent service from helpful, polite staff. Rooms very comfortable. Good breakfast buffet, nice pool area and bar. The shuttle bus was a great addition. Free wifi in all rooms as well as public areas.
3 out of 5
Recommended
for Couples
by KYUNGJIN

그냥저냥

Posted Sep 10, 2015 on Hotels
전반적으로 상당히 괜찮았었으나, 커피포트를 빌릴때 상당히 여러번 곤욕스러웠습니다. 사유는, 청결문제인데요. 커피포트 안에 상당히 많은 이물질들이 있었으며 그것을 그대로 가지고와서 여러번 교체했으나 도저히 안되서 자신들이 청소하고 왔으나 그마저도 더러워서 그대로 씻고 썻었습니다.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Good location, as excellent shuttle to town.

Posted Sep 8, 2015
Pros: Excellent staff. Very polite and helpful.
Cons: It would help if the rooms were to be mopped everyday as we found a lot of dust settling on the floor.
Location: Very convenient to do day trips to Pompeii, Herculean, Mount Versuvius, Amalfi and Capri. Also the town of Sorrento is fantastic.
Reception staff were very pleasant and helpful, especially Grace. Fantastic breakfast. Although the hotel was a bit away from the main town centre, shuttle service was good so we did not feel away at all.