Residence Gocce Di Capri - a very tired Hotel
Posted Sep 11, 2016
Booked a 2 bed SUPERIOR apartment for 5 nights at £200/night. They had an apparent computer issue so offered a 2 bed COMFORT room which was a country mile away from what i paid over £200/night for.Dark and dingy and no sea view from the bedroom.
They admitted their error, but did not have another Superior room after 90 minutes i was offered a villa - Very nice you might think, but do think again.....!!
1Km away and offered a quick viewing. VERY rustic it was better than the comfort room, aircon just in the lounge, nothing else.
No offer of milk or bread or anything for the morning, but after 1 night it didnt matter as i had no intention of staying. Mosquitos, Spiders, bugs, the shower totally flooded the floor and didn't drain until the following morning, paddling in 50mm of dirty water. Bed linen smelt old and musty, pillows were a disgrace. Left in the morning and went back to the Hotel to ask for something else. A worker at the Hotel runs his own Villa rental company, they offered his 2 bed 2 bath 10 minutes drive. No pool, this is one of the main things we wanted to do, RELAX by the pool as we were on holiday. This Villa was fine, but we could only have 3 nights their, then we had to change back to their Hotel for the last night.
All-in-all this Hotel & its management should be ashamed with their exceptionally tired and run down Hotel, and there was no compensation for the 1 1/2 days running around by me changing accommodation.
Shameful & distressing experience