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Reviews of Seven Hostel

Seven Hostel
Via Iommella Grande 99, Sant'Agnello, NA

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 132 reviews" "
Rating 8 - Good. 59 out of 132 reviews" "
Rating 6 - Okay. 20 out of 132 reviews" "
Rating 4 - Poor. 4 out of 132 reviews" "
Rating 2 - Terrible. 4 out of 132 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Sadie

Liked: Staff & service
Disliked: Property conditions & facilities
Their version of air conditioning is just a fan placed on the floor meant to cool four people in one room and does nothing for the humidity. Washrooms are small and have no where to put your things when getting ready in the morning/at night. If you arrive later in the evening you are charged a late fee that must be payed in cash and there is not staff in the building 24/7.
Stayed 1 night in Jul 2023
Response from Giovanni on Aug 11, 2023
We are astonished by your review as it is far from reality!First, our facility has a Mitsubishi system and not a fan put on the floor.Also, our facility offers h24 reception this implies the presence of our staff even at night.We have never charged additional fees for checking in overnight.In short, we think your review is untrue and ask you to remove it so as not to unfairly damage our facility!

2/10 Terrible

Ben

Disliked: Cleanliness, amenities
I was under the impression I booked a single room, I even called to confirm with the property in advance. When I arrived they told me no I was in a 12 bed mixed dormitory… not the end of the world and may have been a mistake on my end. When I arrived in my room I found the AC did not work in 34 Celsius weather… the plug by my bed was so high I could not even charge my phone. When I addressed these issues the staff were no help. I ended up having to book a hotel in the area last second as these conditions were not comfortable to stay in.
Response from Giovanni on Jul 26, 2023
We are sorry to read this review!We find it strange that we confirmed your reservation by phone for a single room when it was actually for one bed.The price was too low to be a single room in the high season in Sorrento, did it not occur to you that it might be a shared room?In reference to the air conditioning, which online is not listed as a service offered, we can tell you that it works perfectly well throughout the facility but if windows and doors are opened it locks itself to reduce energy waste

10/10 Excellent

Rafaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Giovanni on Jul 26, 2023
Thank you for your feedback

6/10 Okay

Brenda

Liked: Property conditions & facilities
Disliked: Cleanliness
There was black mold in one of the bathrooms. The bathrooms are not cleaned. They sweep but that’s about it. The location is good. The staff was good. They have free breakfast. They have cheap dining options. It would’ve been a good stay if it wasn’t for the bathrooms.

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, not just for the young!
We stayed in a private room, which was nice. The place was clean and in an impressive building. Being in our upper 40s, we were somewhat older than most of not all folks here, but didn't feel out of place! There is a nice rooftop bar serving a decent range of drinks after 7pm. They also do food up there, although don't expect it to look like the photos on the walls in the main courtyard room downstairs. It comes served in eco unfriendly plastic, and certainly isn't as gourmet! There is a dj there each Friday evening. The location is OK. It's around 25 minutes walk in the heat with a loaded bag or 20 without from Sorrento. Or 5 minutes from Sant Agnello train station, although the trains from Sorrento aren't the most reliable. There are a number of local restaurants close by. For us, the slight inconvenience of being further from the centre of Sorrento was not a problem and we'll worry the lower price of the room. Several aspects were not eco-friendly. For example, the soap dispensers in the bathroom were empty and soap provided in individual plastic packets, the tiny amount in each shampoo sachet making the amount of plastic packaging even worse (Covid can't be the reason for this failure to use the dispensers, given the way breakfast was served and lack of other measures across the hostel) while the aircon could have been replaced by less energy inefficient fans.
USB sockets provided by only in bathroom
Corridor dark with only gentle lighting at low level. Main lights not used, making it impossible to see to put key in door.
Plastic plastic plastic!
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff always willing to help, rooms are big, clean, lockers you can actually your backpack in. Breakfast and bar area is large comfortable. Would happily stay again.
Stayed 2 nights in Oct 2021

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID AT ALL COSTS. LOWER PRICE NOT WORTH THE BRUTAL SERVICE I paid for 5 nights and left after only one night What wasn’t poor about this place. He’s a list of things that were supposed to be included but weren’t 1.Housekeeping The shelves in my room were so covered in dirt and dust that a quick swipe of my finger left a thick sticky grimy layer. I had to wipe it down with wet naps before putting anything on it 2. Bar No bar was open 3. Snack/Deli Bar Not open 4. Restaurant The restaurant was also closed but the owners and employees were kind enough to make a big meal for each other and sit down in front of the guests and eat while they told us the kitchen was closed TV’s None Since there was no food available I had to run to the grocery store and grab some stuff to make a salad before they closed. On the way back I called reception since they were closing soon and asked if they could leave a fork out for me. They said the owner left with the kitchen keys and that they had no way of getting one for me. So when I arrived back I told them I was super irritated that none of the advertised service were available and since I couldn’t get anything to eat my food Id just have to throw away all the perishable parts of what I had gotten. After throwing them out one of the staff told me she could have grabbed me one. The service here is deplorable and the room was disgusting
Stayed 5 nights in Oct 2021

8/10 Good

Bianca

Liked: Staff & service
Decent accommodation
Good location and a reasonable stay to visit Sorrento and Amalfi coast.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot things change , the rooms were to hot and no AC the breakast bad cold coffee and hardly anything to eat.
Stayed 3 nights in Oct 2021

8/10 Good

Noa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service
The staff was so very welcoming
Stayed 1 night in Jun 2021

8/10 Good

J, Arizona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious with strong WiFi. Near all. Easy to find as it's beside Chiesa Settle Dolori
Stayed 2 nights in Oct 2019
Response from Lisa on Oct 28, 2019
Ciao :) thanks so much for your review!!! I'm very glade to read that you enjoy your stay. You will be always welcome here!!! Have a fantastic day! Lisa

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hostel
This place is really nice, with the big common area, spacious rooms and bathrooms, I think it has been renovated very recently. Each bed has its own power source, light and you can use your own locker to keep your stuff protected. The bathrooms attached to the room are big- with the 3 showers and toilets, really no queue on the morning. You can also use the public bathroom. Breakfast is rather sweet but lovely: a lot of cakes, croissants, some fruits and yoghurt, tea and coffee, jam, chocolate cream. Great as for the hostel! The only drawback is the location, outside of Sorrento, but the walk is okay- and takes around 30mins to the city. You can also take a bus for €1,6 (ticket from the driver but have the exact money ready), so not a big deal. I recommend this place.
Stayed 1 night in Sep 2019
Response from Lisa on Oct 3, 2019
Ciao Marta!!! I'm very glade to read your review :) It's right, every year when we closed, we do renovation works, in particular these year we create with a valid help of an artist the painting inside the dorms...about these winter we are planning to do other type of works and I invite you to come and discover it!!! Have a fantastic day and see you soon! Lisa

6/10 Okay

Vedran

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Needs to more activities and energetic staff.
Nice, clean, and reasonably close to the main centre. Wish staff are bit more attentive and more out there with bit of energy to help out and make your stay enjoyable especially the bar staff. Their attitude towards work are just I will help you because I have to. Hospitality requires more then that. You need to love what you do because customers can see it when you play on your phone or yawning or customer is waiting to grab your attention. There is no Realy any vibe in the hostel. Wish there is bit more activities that hostel can orgnasie even simple walking tour together where people can meet with one another. Hostel requires more then just a clean bed and great facilities. It requires staff energy and wanting to be there as well as activities for the hostel to organise. It doesn't have to be loud and noise but something simple. Thank you for the stay
Stayed 2 nights in Aug 2019
Response from Lisa on Sep 2, 2019
Ciao Vedran! I'm very happy that you spend your holiday with us!! I'm the person that manage the staff and concerning the staff of the bar I will take the right decision with them!! I have also imporve the cleaning with new employees that come from the afternoon time until night!! We are try to do everthing in the good way, but as you can imagine is not always easy to mixed the different situtation!! But thanks you for you advise, I really apprecciated your worlds!! I promise you that next time you will found the best hostel hospitality!!! Have a great day! Lisa Sales Manager

6/10 Okay

Scott

Liked: Staff & service, room comfort
Not bad, but not great either.
We booked a double room, but ended up in a 6 bed dorm for ourselves. This meant we had loads of space, but the dorms are perhaps in generally poorer condition than the double rooms overall. Unfortunately, we shared the bathroom with an army of ants which was somewhat unpleasant. The rooftop area is a great space, but not really utilised very well. They prohibit food and drink up there too. Why not put a bar, some seating and a shaded area up there, play some music and make a feature out of it? The location leaves this hostel a little isolated, and although food is advertised all day, when we asked for lunch, we were advised there was no chef on duty. As there isn’t much close by, this meant a 10-15 minute walk to the beach for some food. The staff were lovely, and as accommodating as possible so credit to them. Overall though, I would recommend finding somewhere in Sorrento itself.
Stayed 2 nights in Jul 2019
Response from Lisa on Aug 14, 2019
Dear Scott, thanks for stay with us! You have booked for a double room, but we have give to you a big room, it's true! But it was not a dorm! the room upstair are private room new and equipped with all comfort If you see the double room I'm sure that you are happy about my choose to give to you these room on the rooftop. The double private room are small and don't have a paroramic view as the room where you sleeped! I hope next time to see you and recive a best feeback! Have a nice day!!!

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from LISA on Jun 26, 2019
Thanks you for stay with us :) we are very happy to know that you enjoy your stay with us and we hope that you will come agian. HAVE A GREAT DAY!

6/10 Okay

Verified traveler

Stayed 7 nights in May 2019
Response from Luisa on Jun 3, 2019
Thanks for stay with us. Have a nice day :) We hope you will come again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
Great value hostel - okay breakfast, good local area but not that close to the centre of Sorrento. Easy to get there by train but these only run until 9:30pm.
Stayed 3 nights in May 2019
Response from Lisa on May 23, 2019
Thank you! We hope to see you again :)

10/10 Excellent

Greg, Heidelberg, Germany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a double room with ensuite. The room was comfortable and pleasant. We thought the included breakfast was respectable - cereal, croissants, toast-biscuits and cake as well as juice, tea and so on. It's not a first class breakfast, but it was a fair range for a hostel and there was plenty to go around - except for perhaps the cake, everything was replenished as needed for late-risers. We ate at the hostel one evening as well, where there was again a fair range of choices, although the portions were a little smaller than we would have liked. Mostly around €8 a meal though, so not bad considering. About 10 minutes walk from the hostel you can reach a main street with a number of restaurants and local eateries for a broader range of choices. As mentioned a million times in other reviews, the hostel is a good half-hour's walk from Sorrento. But for most hostellers, a bit of a stroll to the centre is unlikely to be a problem unless the stumble back home in the early hours of the morning is more likely to be of concern. And even then, it feels like a safe area to walk around in at night.
Stayed 4 nights in Apr 2019
Response from LISA on May 15, 2019
Thanks Greg for stay with us. We hope you will come again :)

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel
The hostel was very nice, the bedroom was big and comfortable. The bathroom was very clean but the showers doors were a bit translucent. It has a beautiful terrace with a great view and the staff is really kind. I would totally stay here again.
Stayed 4 nights in Oct 2018
Response from Luisa on Oct 18, 2018
Hello Lucila, thanks you for your review. We hope to have you again with us.

8/10 Good

C, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price
Nice and friendly people. Good service. Good location as is close to Sorrento by foot, to the train station and by bus.
Stayed 2 nights in Sep 2018
Response from Luisa on Oct 15, 2018
Thank's so much. We hope to have you again with us.

6/10 Okay

Summer, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hostel with nice staff
The hostel itself is nice we stayed in a private room which was nice. Staff were all helpful and welcoming. The hostel is in the middle of nowhere but there is a station a 5-10 min walk and it takes about 35 mins to walk into Sorrento. The breakfast is basic but okay. They offer food in the bar which was okay not the greatest. The hostel wasn't very lively and was empty most of the time.
Stayed 4 nights in Sep 2018
Response from Luisa on Oct 15, 2018
Thank you so much. We hope to have you again here.

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place for the money, the location was good!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for a few days
The hostel itself is a nice place to stay, it is full of other young travellers and staff are nice and helpful. However the experience would have been even better if the location was closer to sorrento as it was a little far out from the main touristy area. We used this hostel as our base for exploring other places around the area though so it didn’t bother us too much. WiFi was also very bad but it didn’t ruin the stay.
Stayed 4 nights in Aug 2018

6/10 Okay

Stefanos

Liked: Staff & service, property conditions & facilities
Cons: WiFi only available in common areas and not always stable Bathrooms could use some renovating Not the cleanest I've been to Pros: Stuff was generally pleasant and helpful Breakfast was decent
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
The staff was very friendly and helpful, the rooms were clean and good. The bathrooms could be cleaner but we're okay,.
Stayed 3 nights in Jun 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money
The hostel is very reasonably priced and represents excellent value for money. You can pay more and get a fancy breakfast and larger room but if you want comfortable, clean, basic accommodation this is it. We had a couple of issues with the room which were fixed quickly and the reception staff were more than helpful. Also close to the Circumvesuviana train for easy access to Sorento, Pompeii, Naples etc. I would stay there again
Stayed 6 nights in Feb 2018
Response from marina sales dept on Mar 9, 2018
Dear Richard, we thank you very much for your review. We wish to meet you again. Kind regards

8/10 Good

Hannah, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities
Close to trains and some very nice restaurants
Lovely hotel staff. We stayed in a private double room and it was lovely with a balcony. Really enjoyed the Saturday night live band. It is nice to have an onsite bar and restaurant for some nights when you're too tired from your sightseeing. Food was simple and pretty good. The room and shower were a bit small but it is a hostel so I wouldn't expect luxury anyway. It worked just fine for us.
Stayed 4 nights in Sep 2017

8/10 Good

Beth, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel
Good hostel close to the station, supermarket and restaurants which are all with in walking distance (10 mins).
Stayed 8 nights in Sep 2017

8/10 Good

Lisa J, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorrento Hostel
Great price. Staff was very friendly. Room was clean just a little small. Location was a little far from central.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
4 Nights in August 2017
Poor wifi the only major issue.
Stayed 4 nights in Aug 2017

10/10 Excellent

Jodi, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and cool people
I found this hostel to be very nice, safe, and clean. It was full of adventurous ad friendly young people, as you would want a hostel to be. The bar/restaurant in the hotel was a bit pricy but the portion sizes were HUGE so totally worth it. If you're looking for a 4 Star hotel - this isn't the place. But if you're looking for a chill home base while you explore the area, I highly suggest.
Stayed 2 nights in Jul 2017

10/10 Excellent

Ashleigh, Burlington, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel, close to Sorrento.
The hotel was a great experience - clean, great recommendations from staff, decent breakfast (they have soy milk!!), very comfortable bed, great showers.
Stayed 4 nights in Jun 2017

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again
It was close to Sorrento, bus and train stations. You can order food at the hostel. It included breakfast. The place was very clean. Staff were friendly. There were many teens there at the time (school trip), so the place was loud. Wifi was slow. It was a good middle place for the Almafi coast, Pompeii, Sorrento, etc.
Stayed 2 nights in May 2017

10/10 Excellent

Saarav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very pleasant stay although the internet connection is inadequate as noted by others and I used up by cellular data. It is a bit out of the way but this shouldn't deter you as it means a mostly quiet and scenic experience. It was so empty that on one occasion the night worker confronted me as if I was an intruder instead of a guest.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy & clean in great location for great value!
Great staff, nice little town close to sorrento. Clean facilities and great private rooms.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to visit if you manage to go away from most touristic areas.

10/10 Excellent

Erika, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Clean and comfortable room.
This hotel was located a 30min walk out of central Sorrento but that was ok because there were many restaurants, shops, supermarkets and the beach near by. Also,Sorrento was easy to access by foot, bus or train. The area was lovely. The guy on reception was lovely and really helpful. He assisted me to work out how to get the beginning of the Path Of The Gods by public bus. The double room was spacious with a balcony. The room was serviced daily and kept clean. There was wifi in the rooms. There was heating and cooling in the room. Breakfast was included and was a continental breakfast with a selection of cereals, croissants, cakes, spread, jams, tea, coffee and juice. There was a restaurant but we didn't use it as we were out a lot. Overall I would recommend this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here every time in Sorrento area
I've stayed here a few times, and it's always a fantastic experience. The staff is great, it's one of my favorite hostels in the entire world, and the place is always clean.

8/10 Good

Jake, Liverpool, UK

Liked: Staff & service, room comfort
Cheap and mostly cheerful.
Decent location, quite a long walk from anything but acceptable. You do get a bit bored of the 15 minute walk from the train station after the first few days. Saying that, the location is stunning. Beautiful balcony views over the park and the mountains. Fantastic and helpful staff, with an exceptionally lovely Barman who made us feel very at home. Room was basic but comfortable. Breakfast was pointless (who really wants to eat cake at 8am?) but cannot complain too much. All in all, a very enjoyable stay in basic but comfortable accommodation with helpful, welcoming staff.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
More a hotel than a hostel.
Although there is a kitchen it isn't for guests to use. Instead breakfast is included and basic evening meals are available for a reasonable price. It has a great view from the roof terrace but overall it is more of a bed and breakfast than a hostel. It's not far from the train station and there are nice places to eat nearby.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Best hostel in the world.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
More like a hotel
We stayed 4 nights in a private double room at Seven Hostel and enjoyed our stay. The hostel is extremely spacious with lots of areas to lounge and relax, including the rooftop terrace. The views and sunset from the rooftop were amazing. Whilst the rooftop no longer looks like it does in the photos, it is still a nice area to retreat to, to watch the sunset. We went to the bar one evening, the cocktails were really good and reasonably priced, they also played great music. We would have gone there the other nights but unfortunately it didn't seem to get much custom during our stay which was a little diassaponting as it lacked atmosphere. The hotel is within waking distance to the train station and Sant Agnello town centre (max 10 minutes). It is located about a 30 minute walk to Sorrento or a quick few minute train ride. The room itself was good, clean and modern. Our only critisicsm of this hostel is that our room was not cleaned once during our 4 night stay. They did however remove our rubbish on one of the days. Overall this is a really fabulous place and we would recommend staying at Seven Hostel.

6/10 Okay

Amrita, San Jose, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seven Hostel was really great in terms of the room (we had a private room with its own bathroom) and staff. However, the location was not the best, there is nothing to do in Sant Agnello and a cab ride over to Sorrento is about 25 euros.

8/10 Good

Rebecca, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hostel with fantastic views
Seven Hostel is in a great location, with incredible views of the sea and mountains! Our room was clean and comfortable, plus we had a private balcony with more great views! The staff were very helpful, and breakfast was good. The hostel is within walking distance of Sorrento, (about 30 mins) and we went on a day trip to Amalfi by bus (2 hours each way) but the journey was well worth it! I'd recommend the hostel to anyone - was more like a hotel than hostel! The only issue we had was finding it - it's only 10 mins walk from St Agnello station however there are no signs for it on any roads and we missed the turning for it. It seems simple to find when you know where it is though! Overall a fantastic hostel, and we thoroughly enjoyed our stay there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Mirko, Milwaukee, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bang for the buck
Hotel was very nice. It wasn't in the center of Sorrento but it was very close. It appears that the building has been recently remodeled so its a very new and cozy feel. Bed was a little stiffer than usual, but overall everything was great. For the price, this hotel was a steal.

6/10 Okay

Alister, N.Z.

Liked: Cleanliness, room comfort
Quite Adequate Hostel
Nothing special but also nothing to complain about. Comfortable quiet room. Clean. Basic low cost meals and a bar available and a reasonable location for transport, supermarket etc within a ten minute walk.