- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Continental is located across from a lovely park with sweeping views of the Bay of Naples and is close to all the restaurants and shops in the heart of Sorrento. We immediately loved the old-world Italian charm of the lobby. Our room was comfortable and very clean, but we had a bad noise issue and the manager Veronica, upgraded us into a higher-category room that was lovely and had a view of the bay. The breakfast buffet was amazing, so many wonderful selections to choose from, beautifully presented by the gracious dining room manager Antonio, and his team. Each morning they remembered exactly how we like our cappuccino, and politely confirmed it with us before bringing it to the table. The staff are all friendly and very kind. Our baggage was delayed for several days, and the lead front desk attendant worked on our behalf to contact the airport’s contractor to track delivery, while Veronica suggested some nearby pharmacies and shops where we could get the clothing and necessary other items. The private elevator to the beach level is a big plus, and the view from the rooftop bar is amazing, we will stay here again!