Ratings based on 631 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Herts

Great hotel

Posted Sep 8, 2017
Wonderful week at the De La Ville. Fantastic service, good food and a great view over the Bay of Naples from the rooftop pool/bar. It is a 10-15 min walk from the centre of town but that was not an issue for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Highly recommend

Posted Sep 3, 2017
Beautiful hotel in a very central, fairly flat location. High standard of service & cleanliness. The prettiest courtyard to eat breakfast with a wide choice from the breakfast buffet ( including prosecco). Can highly recommend this hotel. Just for information, this hotel is not wheelchair accessible.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 29, 2017
The hotel was in a great location, just a few minutes walk to shops, bars and restaurants. The bus stop is next to the hotel taking you to Amalfi etc. The rooms were dated and could do with being updated.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Lovely Hotel Close To The Centre

Posted Aug 27, 2017
Pros: The location, facilities and the very friendly staff
A wonderful hotel with very helpful and friendly staff who couldn't do enough to make our stay very relaxing and enjoyable. The hotel is ideally placed close to the centre of the town and an easy walk to the port to catch the ferries to go exploring
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Relaxing holiday

Posted Aug 24, 2017
We found the hotel and staff to be very professional and yet informal so they made you feel very relaxed and welcome. Highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Well located hotel

Posted Aug 17, 2017
Great reception, a nice bottle of champagne was waiting for us in the room for our honeymoon. Very hospitable staff!
5 out of 5
Recommended
for Couples
by A verified traveler from St Albans, UK

Fantastic stay! Highly recommended.

Posted Aug 15, 2017
Pros: Great location.
Location: Close to town but quiet. So much to do in the area!
We spent 7 nights at the Grand Hotel De La Ville - a lovely hotel. Excellent facilities and location close to the centre of town. The staff are superb. Sorrento is a great location with good access to Pompeii, Ercolano, Capri and the Amalfi coast by bus, train or boat.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel would love to return

Posted Aug 13, 2017
1st time in Sorrento and would love to return. Amalfi coast was brilliant and the restaurants were great. It was a five star experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Beautiful hotel real Italian experience

Posted Aug 12, 2017
Beautiful setting nothing too much trouble for the hotel staff truly lovely experience
5 out of 5
Recommended
for Everyone
by A verified traveler from Hertfordshire

Excellent food and service

Posted Aug 6, 2017
Pros: Service, location and staff
Location: It is close to the main street, but far enough away to be quiet.
This is a beautiful hotel with wonderful attentive and friendly staff. Enzo and Samuele were so welcoming and professional. The pools were lovely, breakfasts were delicious. Unfortgetable! Louise