Ratings based on 526 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff make the difference

Posted Aug 15, 2017
Staff all go extra mile to make your visit memorable. Walk into town not as far as expected following reading of other reviews. Would reccomend.
3 out of 5
by A verified traveler from England

Good breakfast choice and lovely pools.

Posted Aug 14, 2017
Lovely hotel in public areas but rooms are of basic standard. Got a view of cliff side, we could have upgraded to sea view but the charge was €30 per day per person. Staff abrupt and unfriendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from st-bruno, Canada

Great week in Sorrento

Posted Aug 13, 2017
Pros: The 7th floor!!!
Cons: Main restaurant menu/selection.
Location: A lot to do nearby
Hotel perfectly located, a few minutes walk to every key touristic areas. Great staff, very helpful, allways in a good mon. The only small disapointment was the quality of food at the main restaurant despite a beautyful setting.
5 out of 5
Recommended
for Couples
by A verified traveler from Windsor UK

Excellent in all respects

Posted Aug 4, 2017
Pros: Friendliness and attentiveness of staff.
Cons: Possibly a shuttle to town and back a couple of times daily?
Location: Sorrento town, pretty and refined. Good ferry links. SITA bus journey between Positano and Sorrento the best value €2 ever, amazing views.
A wonderful hotel with excellent facilities and extremely attentive and considerate staff. The hotels elevated position affords amazing views, but mean it may fall short of ideal for anyone who prefers to get out and about but is less able to cope with the gradient from the town centre, Marina and port. However, the nature of the coastline means that the same constraint applies to many other good hotels locally. I'd have no hesitation recommending this one to friends.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2017
It was nice, very crowded and rough at the pool. The staff was ok. Wouldn't suggest if you wanted some alone time with your significant other. More of a family friendly hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent UK

Posted Jul 17, 2017
A great hotel in a fantastic location with a team of outstanding staff. Our second stay and highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was beautiful

Posted Jul 7, 2017
Pros: Location, views and the service
Cons: Nothing
Location: Downtown Sorrento was within walking distance
Great service and incredible views. Hope to stay there again soon
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel

Posted Jul 1, 2017
The hotel is very nice with great views! Great pools! The front desk personnel are not the friendliest or very helpful. Breakfast buffet has a wide selection of breakfast items ranging from fresh fruit to cold cereal to omelette. Short easy walk to town - all down hill. The way back is pretty much an uphill walk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
Cons: Shuttle bus to/ from station, Main Street, sea front
Location: Rural gastronomic tour was well worth doing. Great to meet some of the people who made local produce.
Well looked after at the hotel. Nothing was too much trouble.
5 out of 5
by SK

Sorrento

Posted Apr 8, 2017 on Hotels
Hotel was beautiful with a breathtaking view from the breakfast area. The lobby and restaurant were very nice. Staff was extremely helpful and very friendly. They went out of their way for us on meeting our needs.