Ratings based on 206 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from jordan amman

Posted Oct 23, 2017
The hotel was so clean, smells nice, and The location of the hotel was very good Mr. Massimo the manager of the hotel was so nice And helpfull, everything was perfect only the stairs Was a lot Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Location close to Marina

Posted Oct 22, 2017
Staff very responsive after we expressed dissatisfaction with our room. We got an immediate change to a better room.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Close to ferries and reasonable price

Posted Oct 6, 2017
Sorrento was a one night stay after leaving Naples and visiting Pompei. We wanted a location convenient to ferry transportation to Capri and from Capri to Amalfi. The room was small but overall fine for one night and reasonably priced. It included breakfast as well so we were able to get an early start to Capri. Sorrento is about walking through quaint streets lined with shops. The beaches we saw were not anything special. Really a place to visit other islands or towns along the Amalfi coast,
Comment from Hotel Management
Oct 10, 2017 by Marco , Hotel Management
Good Evening , Thanks to write here your comment, we hope everything was ok . Best Regards
3 out of 5
by A verified traveler from Bristol, Uk

Great location and lovely views but noisy

Posted Oct 2, 2017
Great view and location, however the hotel was noisy at all hours. The road outside is in constant use with mopeds and buses and they seem to beep at all hours of the day too. As a base for day trips on boats it would be great but if you want a peaceful few days away i'd look elsewhere.
Comment from Hotel Management
Oct 3, 2017 by Marco , Hotel Management
Good Evening, Thanks to write here your comment . We hope everything was fine . Thanks again Best Regards
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to marina but loud street noise.

Posted Sep 30, 2017
Good location if you want to be near the marina. Several restaurants very close including a great one at the hotel. The room is very basic. Bed ok, it was two twins put together not a real double. Cheap enough to stay again but probably will look elsewhere next time.
Comment from Hotel Management
Oct 3, 2017 by marco, Hotel Management
Good Evening, Thanks to write here your comment . We hope everything was fine . Thanks again Best Regards
2 out of 5
by A verified traveler from Boston

Good location, small dated room

Posted Sep 15, 2017
Pros: The Location
Cons: Update the room.
We were tired after many days of traveling so the location at the port was great. Unfortunately the room was a disappointment. Very small, very dark and very noisy. The bedding was dark and dated. The bathroom was tiny. I wouldn't recommend this hotel for the price.
Comment from Hotel Management
Oct 3, 2017 by marco, Hotel Management
Good Evening, Thanks to write here your comment . We hope everything was fine . Thanks again Best Regards
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2017
Small room, tiny shower and bathroom. Very nice and polite staff. Very nice location and good breakfast
Comment from Hotel Management
Sep 12, 2017 by Marco, Hotel Management
Good Evening , thanks to write a comment here, we hope your stay was good. Thanks Best regards
2 out of 5
by A verified traveler from nova scotia, canada

Wish I'd read previous reviews

Posted Sep 4, 2017
The good - If you want to be near the marina and the beach, then the location is great. But..... The bad - The room my daughter and I were given was off in a corner, had four narrow single beds in it, with one small window around a corner. So there was no daylight in the room. It smelled musty like it wasn't used very often and the air conditioning didn't work very well. We were probably given this room because we booked the room through Expedia. The bed I was initially going to sleep on had a broken leg and a large hole in the box spring which looked like it was purchased in the 1960s. I couldn't bring myself to sleep on it. Also, as is normal with European hotels, they want you to leave your room key when you go out. The problem I had was that the keys are on hooks in easy reach and twice there was no one at the desk for longer than 10 minutes at a time. The second time when there was no one at the desk, I grabbed our room key and went to my room. The lack of security is a problem. And the ugly - Although I didn't see any evidence of them in our room on the 2nd floor, a woman was complaining of bed bugs when we were checking out. Wish I'd read the reviews of this place before I booked.
Comment from Hotel Management
Oct 3, 2017 by marco, Hotel Management
Good Evening, Thanks to write here your comment . We hope everything was fine . Thanks again Best Regards
3 out of 5
by A verified traveler

Good location but lack of facility

Posted Sep 3, 2017
We stayed for 3 nights in August. The hotel is close to the port and walking distance to everywhere without luggage. A few flies of staircase to climb to reach town center. There isn't kettle for making tea or coffee. You need to pay if you want any.
Comment from Hotel Management
Sep 5, 2017 by Marco , Hotel Management
Good Afternoon , Thanks to write your comment of your stay here. We hope that u have been here good and confortable . Hoping to see you again Thanks Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Wash. DC

Nice hotel next to the beach & port

Posted Sep 2, 2017
Great hotel if you want to take the ferry to Naples, Sorrento or Capri. The lift is few distance away to the center of the town. Breakfast is okay, no hot food! Cappuccino is good & Italian coffee is served & very delicious. The room we had did not have a balcony but very big for two. We had two single beds extra. The queen bed is not too comfortable though since they just combined two single beds together.
Comment from Hotel Management
Sep 5, 2017 by Marco , Hotel Management
Good Afternoon, Thanks to write here your comment about your stay. Hoping your stay was greatfully . Thanks Best Regards