Ratings based on 551 Verified Reviews

4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Perfect position for the town centre but so quiet.

Posted Nov 19, 2017
Amazing views from the rooftop bar, staff were so friendly and welcoming. I would recommend this hotel to anyone.
Comment from Hotel Management
Dec 10, 2017 by Raffaele - Front Desk, Hotel Management
Dear Jayne, thank you for your kind and positive review! We are very pleased to know that you are going to recommend our hotel to everyone. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Gorleston, Norfolk. UK

The excellent Hotel Plaza is centrally located.

Posted Nov 1, 2017
Pros: It delivers excellent value for money... and the rooms have kettles, bit of a british thing I know but appreciated.
Cons: USB charging points.
Location: Well appointed for your visit to Sorrento, port and train station close by. Excellent restaurants close by, Accento recommended.
It is difficult to find fault with this hotel. The facilities and rooms are excellent and enjoyment of your stay seems paramount. The staff are both friendly and professional.
Comment from Hotel Management
Nov 5, 2017 by Raffaele - Front Desk, Hotel Management
Dear Gary, thank you so much for taking some of your precious time to write such a positive review! We are glad we made it difficult for you to find fault with our hotel. Usb and universal telephone chargers are available at the Plaza cafe. We are sorry that you missed them. Kind regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Fabulous location

Posted Oct 25, 2017
Lovely hotel in the centre of town. Nice pool, great breakfast and helpful reception staff.
Comment from Hotel Management
Oct 31, 2017 by Raffaele - Front Desk, Hotel Management
Dear Beth, thank you very much for your positive feedback! We look forward to your next visit! Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 16, 2017 on Orbitz
Pros: people
Cons: add the spa
Location: middle of the actions
good, not great, good location, small rooms, clean
Comment from Hotel Management
Oct 20, 2017 by Raffaele - Front Desk, Hotel Management
Dear guest, thank you fro your review! We are glad that you enjoyed your stay especially the quality of our customer service and the high standard of cleaning. Kind regards!
4 out of 5
by CARLO

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Oct 17, 2017 by Raffaele, Hotel Management
Buonasera Carlo, grazie della sua valutazione positiva. Cordiali saluti Raffaele - Front Desk
5 out of 5
Recommended
for Everyone
by A verified traveler from Nee jersey, USA

A perfect hotel in Sorrento

Posted Oct 10, 2017
This hotel was beautiful, well-maintained, ideally located, and wonderful in every way! The view from the pool and the top floor was magnificent! I recommend it without hesitation!
Comment from Hotel Management
Oct 15, 2017 by Raffaele - Front Office, Hotel Management
Dear Kathleen, thank you for your kind, positive review. We are very pleased that you enjoyed your stay at the Plaza. Thank you for recommending us to others! Kind regards
3 out of 5
by A verified traveler

Posted Oct 3, 2017 on Hotels
Pleasant hotel but not much character. Room was basic and small and breakfast average, but staff were very friendly and knowledgeable and the bed was really comfy. Excellent location, right in the centre of Sorrento but very expensive drinks in the bar beware!
Comment from Hotel Management
Oct 15, 2017 by Raffaele, Hotel Management
Dear guest, thank you for your review. Our hotel is one of the most modern in town . We respect the fact that some guests may prefer a more traditional look. We have larger rooms of about 27 m2 that is comfort with window or superior, ideal for guests who prefer having more space inside the room. Drinks at our bar are of fine quality enjoyed in an exclusive, charming environment but not more expensive than those served in any average bar in town. Kind regards! Raffaele - Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect in every way.

Posted Oct 3, 2017
Pros: Everything. Loved the Sky Bar.
Fantastic staff, location and facilities. Ideal hotel for a long weekend to explore Sorrento and surrounding area.
Comment from Hotel Management
Oct 17, 2017 by Raffaele - Front Office, Hotel Management
Dear Spencer, thank you for sharing your positive experience at the Plaza. We are very pleased that you loved everything about our hotel and we look forward to your next visit! Kind regards
5 out of 5
by Marco

Posted Sep 30, 2017 on Hotels
It was a great night at this location, very central and clean.
Comment from Hotel Management
Oct 17, 2017 by Raffaele, Hotel Management
Dear Marco, thank you for your lovely and positive review! We look forward to your next visit! Kind regards Raffaele - Front Desk
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Awesome

Posted Sep 7, 2017
Perfect stay. Nice hotel in the heart of Sorrento. Close to everything
Comment from Hotel Management
Sep 24, 2017 by Raffaele - Front Office, Hotel Management
Dear Darien, we are very pleased that you enjoyed your stay. Looking forward to your next visit, we remain Yours sincerely