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Reviews of Savoia

3 out of 5
Savoia
Via Fuorimura, 46/48, Sorrento, Campania

Reviews

8.2

Very Good

Rating 10 - Excellent. 65 out of 181 reviews" "
Rating 8 - Good. 75 out of 181 reviews" "
Rating 6 - Okay. 26 out of 181 reviews" "
Rating 4 - Poor. 14 out of 181 reviews" "
Rating 2 - Terrible. 1 out of 181 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were apartments that n site that were a bit loud, aside from that is was perfect. Breakfast was a plus and the cappuccino was delicious
Stayed 1 night in Sep 2022

8/10 Good

lior

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
two lovely nights in sorrento
we stayed two nights in sorrento, me, my wife and my 11 yr old daughter. the lobby in in one part of the building while the rooms are at the same building, but entering for another entrance (5 10 meters away) the rooms are small but enough for 3-4 people. there is a twin bed and a two decker bed for the children which open up and close upon need. the restroom is big, the shower is small the service all and all is good. it is a small 20 room hotel run by the parents and their children breakfast is good, very Italian oriented: bread, donuts, coffee, spreads, cereal for the children and coffee, tea and juices. enough to get started for the day there is no on site parking. parking on the street is always full, so they have a deal with a lot , 5 minute walk and it cost 25 euros per day. cheaper than other lots, I checked! the walk to the central piazza is 5 minutes away with many shops, restaurants , etc, so the location is great. across the street from the hotel there is a supermarket the only downside was on the second night we had ants in the room. we told them right away, they sprayed what ever they did, we went back to the room and that was that. never had ants in a hotel before, but we are all human and can make mistakes. would I go back? yes
Stayed 2 nights in Dec 2021

8/10 Good

Paula, Irving

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Nov 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The location was perfect, a 5 minute walk to Piazza Tasso. The room and hotel is ok, needs some attention. The towels are worn & ragged. My shower did not drain when I arrived and the owner of the hotel didn't show any emergency to fix it, the next day it was finally usable. I found the owner to be rude, and not helpful. Although her daughter was lovely.
Stayed 4 nights in Sep 2019

10/10 Excellent

KARREN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home again
My mom and I had stayed there in the past. Very nice and like coming home. Staff very helpful, good buffet breakfast with many choices. Hotel Savoia is centrally located to the town square and a good jumping off location for day trips. This is a family owned and run hotel so great pride is taken to make sure guests are comfortable. Sad to leave there yesterday. Sorrento is a beautiful city.
Stayed 5 nights in Sep 2019

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly hotel with central location
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are AWESOME. Family run hotel. They treat you like you are also one of their family. Great recommendations from excursions to restaurants. Just simply awesome.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is vwry clean and close ro rhe port and other sites. The best is a home made breakfast.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family run hotel is a short 10 minute walk to the center of Sorrento. The breakfast buffet was very good and the personalized attention offered by the staff was first class. The family also owns a restaurant in Sorrento which was delicious. I recommend this location for visiting Capri too!
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We initially had booked a room at Hotel Savoia. Upon arrival we were told there was an issue and we had to be moved to another hotel. Which apparently was an upgrade to a better hotel. The hotel we were moved to was in a terrible area for noise in a super busy part of the city. Not a great first night in Sorrento. I also checked online and I paid more for hotel Savoia than this hotel was listed at.
Stayed 1 night in May 2019
Response from Sara Savarese on Jun 6, 2019
Buonasera, ci dispiace per l'accaduto ma a volte capitano gli overbooking e cerchiamo sempre di sistemare i nostri clienti in alberghi superiori rispetto al nostro. Per quanto riguarda la differenza di prezzo, è stata pagata da noi. Speriamo i potervi avervi come nostri ospiti in futuro Grazie

6/10 Okay

Debra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stay in Sorrento
The hotel was basic but adequate. There was no heat or a/c on and it was very noisy when the window was open for fresh air. The walk from the center of town was short but there were not sidewalks all the way so you were in the street for part of the walk. At night, it was a bit unnerving.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, nice Hotel, bed was ok. Breakfast was good. The location is the best part. Very clean and friendly.
Stayed 1 night in Apr 2019
Response from Hotel Savoia Staff on Apr 21, 2019
Thank you very much for being our guest and for your feedback. We hope to see ou again Kind Regards Rosamaria, Sara, Alessandro & Giuseppe

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

4/10 Poor

Reubs, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
Didn't live up to expectations
Our room was in a separate building which had an unpleasant aroma, the bed was rock hard (we normally like a firm bed but this was like concrete), the paint on the ceiling was peeling off, the safe was locked shut, our view was of someone's very untidy yard (we had no view to speak of) and the location was not ideal. On a bright note however the breakfasts were great!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel centrally located
This was an excellent hotel located within walking distance of the town centre (less than 5 minutes) and less than a ten minute walk from the train station. There is a great café frequented by locals close by as well as a grocery store. I would highly recommend it and will stay there again the next time I'm in Sorrento.
Stayed 3 nights in Jul 2018

8/10 Good

Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Beyond the bridge
This hotel is located a couple of blocks from downtown Sorrento and it is easy to reach from the train station. There is a supermarket close by if you need to buy extra food or fruits. Although my bed was smaller than I expected, I found everyone at the desk and in the dining room friendly and serviceable.
Stayed 2 nights in Jun 2018

6/10 Okay

Bob

Disliked: Staff & service, room comfort
Good location - disappointing experience
The hotel has a good location. Our rooms were in what seemed to be a converted apartment block next door to the hotel which was strange. We booked double beds for both rooms and were told on arrival that there were no double beds and it was just to single beds pushed together. The hotel refused to do anything about this but did attempt to make up one set of twin beds as a makeshift double bed - not ideal. They refused to do the other room as only one person was staying in it. The air conditioning did not work properly in one of the rooms which made for an uncomfortably hot night Breakfast was disappointing - just a small buffet with very limited choice - Not even any fresh orange juice. We would recommend going out for breakfast. On check out they did not seem to realise we had already paid through Expedia and also tried to over charge us on the local taxes payable at the hotel.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst in Sorrento
Reception looks good , then they take you next door to a block of bedsits where they own a few. You have to pay to use the lift which is accessed by getting up a flight of stairs and in the room you can hear everything next door including the bathroom. Bed uncomfortable,tv didn’t work, no kettle etc in the room, no service. Been going to Sorrento for ten years, have a lot of friends there, this place let them down.
Stayed 10 nights in Oct 2017

4/10 Poor

Jo, New York, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great hotel. Near train station
Our experience was somewhat different to everyone's here....Apart from Sarah (who was lovely) the staff were rude, abrasive and unhelpful. The room wasn't terribly clean - especially the bathroom, and there was a foul, sewage smell coming from the bathroom. The walls were paper thin and you could hear every thing going on in the room next door and the neighbors above. The hotel rooms are actually located in a residential apartment building. The hotel is essentially made up of 2 separate apartments, with each apartment split into separate hotel rooms. The reception is in a different building next door. Oh, and the elevator is old and rickety, and you have to pay to ride in it each time (5c).
Stayed 4 nights in Oct 2017

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Okay but very basic
I wouldn't stay here again.. I thought it was quite expensive for what it was. Was clean but very tired. Breakfast and staff were both great.. just disappointed in the room.
Stayed 2 nights in Sep 2017

8/10 Good

paul, canada

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good . Breakfast had a good variety . I'd stay again
Stayed 2 nights in Sep 2017

6/10 Okay

V, Liverpool

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom shabby
Close to central amenities but difficult to find from bus/train station as roads loop under each other. Friendly staff. Room in flats in next door building. Had to use very old lift at cost of 5 cents (supplied by staff at reception). Room small but clean. Shower large but paint flaking off it a lit and door off rails do did not shut properly. Mirror very worn. Overall a bit shabby.
Stayed 1 night in Sep 2017

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, room comfort
Good location, great staff.
Hotel staff was very friendly and welcoming. Towels need upgrading, but were still serviceable.
Stayed 3 nights in Aug 2017

10/10 Excellent

Nikul, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to City Center
Excellent service by a very friendly staff. Clean room/bathroom.
Stayed 3 nights in Aug 2017

4/10 Poor

Ursula

Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
Staff pleasant enough but hotel way below average
Stayed 1 night in Jul 2017

8/10 Good

carl, Burlington, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 min walk to the core of Sorrento
Great budget friendly spot for visit to Sorrento. Staff super friendly and helpful. Room good size (and had a full balcony). Could walk to train and bus station in 2 min or to downtown in 2 min. Quieter area at night as well (which is good as downtown is lively and loud!). Not a luxury full service hotel but was perfect for our one night stop over.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very kind, the location was very convenient, and the breakfast was great. However, the shower constantly clogged up, the room was entered when "do not enter" was up, the wifi only worked about 20% of the time, and many other things were unclean or not functioning as said. I would still probably stay again if it was only a night or too but could definitely be better!
Stayed 2 nights in Jul 2017

8/10 Good

Tom, Reading, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel easy walking distance to centre - well
Got to the hotel and was given a single room but after We phoned Expedia was given a double room that I had booked and manageress Rosemarie was very apologetic and was very helpful throughout my stay - was in Sorrento for a wedding and stayed three nights - after a tricky start had a very enjoyable stay
Stayed 3 nights in Jun 2017

10/10 Excellent

John, East Sussex. England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelent small hotel, great location as a base.
We stayed at the Savoia Hotel many years ago and enjoyed it then but this visit was even better. After extensive improvements it was even more comfortable, and just as welcoming and friendly as oour first visit. Also being in a central position we were able easily to walk to the train and bus station for our days out to Pompei, Naples, and Amalfi etc.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Very pleasant small hotel. The staff was excellent and very accommodating to our needs. There was 4 of us in 2 rooms. We had to check out very early the last day. The staff came early to ensure we had breakfast before we had to leave at 7:00 AM

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff, and breakfast. Value hotel
Check in and check out experience was great as the staff was wonderful to us. We arrived early and they had our room ready. A staff member walked with us to show us how to use everything. The room was small but had everything we needed. Breakfast in the morning was great, lots of fresh pastries and tasty coffee. The downfalls were the wall were paper thin in the room and the wifi was completely useless.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

kally, Northumberland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little unusual hotel close to centre of town
This little hotel is situated close to the main Tasso square and the beautiful old town of Sorrento. Very handy for the station for excursions to Pompaii and Amalfi .It is a friendly family run hotel and the whole family and staff are so helpful and charming. Although the layout is a little unusual the breakfast is always nice and plenty of it. If you are half board then you eat at the beautiful family restaurant in the middle of the lovely old town where the staff are efficient , friendly and the food delicious.We really enjoyed our stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely Staff, Generally Good...
staff very friendly and chatty, great english and helpful. I had booked for 7 nights but they allowed me to alter my booking when i arrived. Family run little place and generally really nice, the only thing missing is a pool. breakfast is a small continental collection

10/10 Excellent

vicky, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful family run b&b
This is our 5th stay at this hotel over the last 10 years. We came to Sorrento to get married, the staff were so friendly (as always) and went out of their way to help us. The hotel is clean, comfortable and has everything you need. Brilliant breakfast. If you want to watch the world go by, ask for a room at the front. We will always come back here!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice close to town and bus and train station
We arrived a little early and were offered refreshments whilst our room was being prepared. The room had a balcony and was sufficient for our needs. sheets and towels were replaced daily, with the rooms air condition was very good and a welcome from the heat in the afternoons. All the staff were very friendly and made us feel welcome.

10/10 Excellent

maria, Limassol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria Limassol
The hotel is run by a family which is very accomodating and helpfull with anything a traveler may need. We also visited their excellent restaurant in the city center Refood. Will definetly come again and recommend it to friends.

6/10 Okay

Verified traveler

Liked: Staff & service
HOTEL FACILITIES
Small family run hotel- convenient to the city center and public transport. Provides a place to sleep- shower's are really small and cramped- however, clean.

8/10 Good

peter, sawbridgeworth england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value for money.
Quiet location. 5 minute walk to Tasso square. Clean towels daily. It would have been perfect if there had been an area for sitting outside Although each room had a balcony. Good breakfast and very friendly staff.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family running hotel went out of their way to make us feel at home. Their in central city Refood was excellent and we were treated like kings

10/10 Excellent

Maria, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is very close to the main square- Piazza Tasso and the train station. Approximately 5 mins walk. The view from my room was a lemon and orange trees garden. Hotel staff was very friendly and helpful. My room was cleaned every day. I would definitely recommend this hotel to my friends.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice Hotel close to the town
This is our second visit to Sorrento a beautiful place to visit in December, the streets are lined with orange trees and Christmas lights. Pompei and Herculaneum are close by and easily accessible by train. Capri is worth a visit easily accessible via a short ferry ride from the port. The chair lift experience is a must, the views are breathtaking. Pasta dishes are delicious and a good steak house close to The Savoia.

10/10 Excellent

schzelle, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!
super

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Foul smell in the room
The hotel is located conveniently in the walking distance to all attractions, shopping and restaurants. The staff are very nice and welcoming, the breakfast was good, especially the pancake. The room was hard to get to, the elevator is confusing. The room was tiny, dark ( the blinds did not stay up), and there was bad, sour smell coming from the bathroom. The shower doors did not close, the water was barely warm, the bed was too hard, and there was no blanket (although they did give an extra pillow).

8/10 Good

Janice, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely ambience 2 blocks from main square
Staff was extremely helpful and polite. Terrific breakfast that included eggs on request! The deck was a nice touch with a view of the community. Bags can be stored for the day which is tremendously helpful especially on leaving day!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

mike, canada

Disliked: Room comfort
Ok hotel good breakfast
Arrived at the hotel, while getting the details of the surrounding area the husband and wife management team informed us we should eat at their restaurant nearby a number of times. We were booked for 3 nights and on each subsequent visit to the desk, we were reminded/pressured, didn't appreciate it.

8/10 Good

Paolina, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
A wonderful reception greeted us, despite the late hour. The staff could not do enough for us. The room and ensuite were small but well maintained and clean, above all we never had to ask for anything to be provided, it was always available in our room. Breakfast was good with plenty of choice and other guests were obviously happy with their choice of hotel. We would happily go again, as long as the same family and staff are still running it. Hello to Cleopatra, the cat, and Jolie (after Angelina), the quiet little dog (and I am not really an animal lover!)